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Office Building with old Wires and boxes- will AT&T come out and remove

Our general contractor and the electrician said they cannot legally remove the old AT&T wiring and said we would need to contact AT&T to do this. Is there a direct contact for such a thing? Any help would be greatly appreciated.

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200

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easement encroachment

Hello, I'm working on a new subdivision and we have an existing ATT easement on the property. The County is requiring a "no objection letter" from the easement holder. please advise how to do this?

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23

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Why did my ATT bill increase by 30 dollars a month?

I have been paying  about 45 dollars a month for internet and home phone for about a year. I was originally told that the phone is free since it's a promotion (the salesperson lied). It turned out to be an extra 10 dollars a month, which is doable. I looked at my bill today and it increased 30 dolla

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1K

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New phone number calls straight to voicemail

I have a Samsung S23+ and all the new calls from new numbers go strainght to the voicemail. My phone does not even ring! And now, on top of that, I haven't been getting whats app's notifications. It is the first time ever I have an issue with Samsung, after switching carriers and choosing AT&

Questions

496

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Autopay discount

Is there an autopay discount for home phone services?

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22

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Can't edit exiting contact or add new contact in my address book

I'm posting the again because the last response from a specialist had nothing to do with the problem I'll try again. This has nothing to do with MY CONTACT INFO.   This has to do with trying to enter a new contact or edit an existing contact  in my ADDRESS BOOK. From my account login pa

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15

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Editing or adding contacts in my ATT online account isn't working

I'm getting the error 305 message when trying to add or edit a contact in my account. I'm trying to do this online, not from a phone. Doesn't make any difference what browser I'm using - Safari, Chrome, Firefox, DuckDuckGo. There have been a few times in the past when I was adding or editing my co

Questions

20

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How to Change Number to Which Validation Code Is Sent

I am trying to set up a MyAT&T account.  The validation code is being sent to my phone number (I don't have text or voicemail on the phone), so I want to have the validation code sent to an email address or cell phone. I have spent an hour being routed to various customer service representatives.  I

Questions

1.1K

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How can I speak to a supervisor working in America no offense to the people at AT&T call centers in the Philippines or Central Europe

I needed to speak with someone about my bill and those I spoke with couldn't help me. Why are there call centers in the Philippines and Central Europe with people who can't/won't help the customer. I was charged a $99 installation charge for a home phone and everyone is telling me it was a part of

Questions

60

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Accepted Solution

Guy Wire on AT&T Pole; Engineer?

Seeking assistance with a joint use utility pole (AT&T primary, Duke secondary) from 1973 in Fairview, NC, in Buncombe County. We are designing a mountain driveway on vacant land, steep slope, and a guy-wire is in pretty much the only driveway path. Humbly(!) requesting an AT&T engineer to v

Questions

27

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LFwa-40 shuts down with a red light no service everyday and sometimes twice a day

This happens everyday for the last two weeks. Before that and i mean since 2022 no problems. Do I need an update if so where and how.  I JUST came from the local ATT store in Rockford, il and they said they had never seen one before or can service it.  They're the same ones that got it go

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20

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Interrupting answering machine

If I don’t get to the phone in time the answering machine starts to pick up. Is it not possible to interrupt the answering machine and answer the phone?

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18

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Has Digital Phone Call Protect be discontinued?

I know Call Protect for cell phones has been turned into a revenue stream called Active Armor. I'm interested in Digital Phone Call Protect for VOIP over fiber. All my documentation says it is available (and free) as do the ATT web pages and myatt app. However, all the documentation that tells how t

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24

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ATT Easement

Hello. I would like to learn more about an ATT easement that is on a property we are looking to purchase.  

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65

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el 42408 handset

How do you deregister a EL42408 model? I have that current model and bought a used handset via E-BAY. I need to deregister it and need to sync it up with my base. 

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25

22

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cordless replacement

what models are compatible replacement with DLP 72412?

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15

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Accepted Solution

Official Solution

Replacing a broken EL52203 with a new Model of the same kind

My AT&A phone fell n the floor and no longer works  Not just the phone, but the base as well need to be replaced.  If I get the same model can I just plug it in after charging the battery?

Questions

77

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Wireless Internet Device IFWA-40 Broken During Today's Outage

During this morning's outage I noticed my home phone unit's power light was off. Usually it is green.  The only other lights on were the battery and signal strength icons.  I trying shutting off unit, plugging and unplugging.  Tried the reset button.  Customer support walked my

Questions

56

10

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New phone & internet customer. Absolutely cannot find ANY way to set up the Call Protect feature for phone?

I've had AT&T cell phones for ever, just added Fiber, phone and DirectTV. The AT&T website is so incredibly janky, and it's completely impossible to find out how to activate Call Protect to stop spam calls on the 'landline' (I know it's VOIP).   The web pages that describe how to set

Questions

66

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E-mail address to contact billing customer service

What is the e-mail address for customer service for AT&T billing customer service. The M-F window to call is not good and the chat was no help.Thanks!

Questions

402

3

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