We have had AT&T fiber for several years and the hardwired connection speed has always been good until recently. The only change we have had is a new Gateway but I do not think the speed dropped happened until weeks later.  Everything else seems fine but the ethernet speed.  We replac

my entire neighborhood with AT&T’s Internet service has been down for the past 72 hours.  A technician was not able to resolve the issue. According to him, there was no outage and not able to resolve issue.  On our ATT account manager app, it still list  an outage in our area. &n

Can someone direct me as who to call regarding an ATT box on my property? It is well over the allotted easement allowance.  I am replacing fencing and would like to discuss this with someone at ATT since it is illegally placed on my private property.

I’m getting notices about upgrading to fiber at no additional costs. Is this true or will there be a charge after a period of time?

I have the bgw320-505 fiber modem. I have been through 14 different sites all of them had some different ports for the Playstation Network but none of them gave me Nat Type 0. I know that Nat Type 2 is fine but the people I regularly play with are all states away so I want the best connection possib

I signed up for att fiber service, and was sent a “self install” kit. However, my house does not have an AT&T fiber service box. It has the fiber, but no service box. How do I get att to send one or install one? How do I contact att service? All I can find is a totally useless automatic chat pro

When i got this unit as replacement for the 210, I was thrilled to see it supported two different networks. Now you folks disabled the second one. Please revert this back to the 3 radio setup I need the three networks because i have one for legacy devices, one for newer and then one setup for my AX/

I am trying to setup my AT&T equipment to disable my Home SSID and to allow pass through to my Netgear Orbi

Blink support was unable to help me set up my camera. Through the RouteThis app they thought the issue is caused by high ping and unstable internet. I personally don't think network speed or stability is the issue. I have had no issues with any other wireless devices. I've tried two things so far

I set up AutoPay(internet) and the following message came out. Is it set up properly? What should I do? ------------------------------------------------------------------------------------------------------------------------ AutoPay is scheduled for Mar 29, 2023. Your AutoPay isn’t ready, so ke

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

I bought this internet specifically so I can play on a professional level with little to no lag hince why I’m paying 1,500$ a month. So they install everything the equipment the Vyatta v150, I try to bridge the switch so I can use my own gaming router. Did many test I keep getting bad latency issues

Hey just wondering if I can request a different ATT device? I have the BGW320 and I am trying, with no luck, to get it to work with my company's Cisco DMVPN router. We keep having BGP flap on our router and I have traced it back to the BGW320. I just need to bypass all of the functions so the Cis

Have been using cloud based storage program Lucid Link for a few months and have had no issues, until yesterday when I was disconnected suddenly. Can confirm it's AT&T because when I connect to mobile hotspot, Lucid works. Lucid support says I need to add the application to the firewall exceptio

I have two ION THE HOME Cameras connected to my network, for years. I have two new cameras that will not connect to the router. I have tried a number of times and they fail. I have tuned off the Router and Reset the Router with no success. I have looked for a solution but found none.

I need to find out how to get an emergency repair on my fiber. The line got cut while fixing a drain outside. My problem is the line was literally 3 inches under the ground and not protected at all. I work from home and need the net to work and I don't have any time off I can take. They're telling m

So, I've had AT&T Fiber at my house for over 4 years now and it's been the best internet provider I've ever had, up until the past month or so. In the past month I can watch the speeds from my router (Amplifi Alien) to the ISP start dropping (Sub 100 Mbps) around 8 pm and the pings rise (~100ms)

Hello! What's the appropriate route to have a fairly new (6 months?) fiber install relocated maybe 5 inches down? Also, does anybody know the cost for the service call? When the install tech came out, he had to put it up about 5 inches higher than my outlets because there was an old gas line

After having a new fiber connection installed in our house last month, we were never able to get any of the BGW320 gateways working (we went through 4 of them, with many visits by different techs). Long story short, the 6GHz radio on my Orbi RBRE960 (aka RBKE963) router was causing the BGW320 gatewa

I am on hold waiting for a customer representative to attend for more than 3 hours now. Buying a service was super easy but getting support afterwards is horrible.