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Barrett Ave, San Jose, Fiber internet outage

Barrett Ave, San Jose, Fiber internet outage. Is it being fixed?

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57

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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FOR THE Spring we just over-seeded and added top soil to our entire yard

We are trying to resurrect the grass in front IN an effort to perk up our community views and home values. We are the corner lot and everyone can see this area. It took some money for the dirt and seed, but it took over 2 weeks of work and watering to get here. We were excited to see the growth and

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14

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What’s going on with the outage in Stockton when will it be fixed

Internet down 7 days

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58

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ATT scamming customers

​How do you tell a customer to wait 6 months to receive a Visa gift card and later tell that same customer, "well, if you didn't report it within 120 days (4 months) you forfeit it."? The fact that after 12 months it hasn't arrived proves that it's a scam and you never actually issued an order to pr

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AT&T Fiber service continues to be unstable after several service technician visits

Good morning! I continue to have inconsistent and unreliable fiber internet service, despite five or six technician visits over the last six months. Technicians have replaced the cabling, terminations, the modem, yet we continue to have problems. The technicians will come, it will work for a few day

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39

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AT&T ACP Program screwups!

Every week or 2 I have to redo my ACP Program because AT&T keeps sending me a bill when I approved for 100% fee free Internet. I am disabled and its getting frustrating as (Edited per community guidelines) to keep doing this. I call and my bill gets set back to free, then a few days later I get

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24

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BGW320 Causing BGP to flap on Cisco router

​​Hello, I have the ATT BGW320 and it seems to be causing BGP to flap on our downstream cisco router... I have tried everything hardware related.. checked all cables and ports... replaced the cisco router... had ATT  come out and check their equipment and connections.. to no avail. I am now go

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34

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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296

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Having an issue with my ATT Fiber connection on my PS5

I am experiencing an issue with my ATT Fiber connection on my PS5. I have been using wireless connection for years without any problems. Similarly, my ATT Fiber has been functioning perfectly until recently. After a storm, I lost power while gaming and noticed severe lag spikes after the power was r

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125

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Outage of NEW fiber internet

We've had Fiber internet with ATT for 3 whole months. It's down for the second time. This time its been over 14 hours. A five block radius in our neighborhood. No answers, no causes, just bots and texts moving timelines. A lot of us work from home. We may lose money, hours, jobs. ATT can't give us t

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Facilities Issue

I recently moved into a new construction home and had no issues scheduling a date for internet installation. However on the date that we scheduled, I didn’t hear from AT&T. When I finally was able to get in touch with customer service, I was told there’s a ‘facilities issue’ - meanwhile the buil

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Expired AT&T Internet Security Suite powered by McAfee

I have had AT&T Internet Security Suite powered by McAfee for years. Recently I noticed my status was shown as expired on 02-14-23. Last week I online chatted with a AT&T representative concerning my problem. Representative advised me to un-install McAfee which I have done and re-start my co

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25

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Unable to Cancel Order of AT&T Smart Wi-Fi Extender

I ordered two AT&T Smart Wi-Fi Extenders via att.com on 1/25. I received an order confirmation and order number. (Email came from wireless.att-mail.com, if that makes a difference). I received an update on 1/30 saying that the ship date was pushed back to late February, so they haven't shippe

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Why is AT&T Helpless in Helping Their Customers

​On February 7th, my service was interrupted shortly before noon due to a landscaping (Wise Landscaping) employee, contracted by my HOA, cutting tree roots, several other wires, one of which was my fiber optic internet wire outside of my property fence. AT&T had a technician assess the damage o

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ATT Fiber

​Your system will not respond if I have Fiber available at my address

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Is this how AT&T teaches technicians to install fiber now in days?

​Back story: I had fiber installed 4-5 years ago and it's never gone down, not once.. until Friday when Comcast cut my line trenching in our neighborhood to lay their own fiber.​​The first picture is how my fiber was originally ran.. which was a single fiber straight into my living room through the

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Issues with internet transfer tequest

Has anyone had issues when transferring your fiber from one address to an another? AT&T messed up my order big time. It’s been little over a week and no internet. They are just dragging their feet for the new connection.

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196

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Was promised a $300 giftcard for adding fiber to my service and am now being offered a service from Nvidia i dont want

I won't stand for it. Att's fiber is inferior to webpass. I would NEVER have signed up for 60mbps without an incentive. Webpass offers 1000mps FULL DUPLEX. and guess what ATT isn't going to refund the two months I've paid to hook up an additional isp so I'm not just going to agree to accept some dum

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IPSec tunnels not working with new fibre line using bgw320-505

Ipsec tunnel over ESP not working. Same equipment / configuration works fine over Xfinity connection. So this must be a problem with the bgw320-505. I have disabled packet filtering, enabled/disabled ESP Header Forwarding, Authentication Header Forwarding, ESP ALG without any luck. Have IP pas

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