None of the online options are answering my question, and when I try to contact support the only option is Live Chat. The Live Chat had me on hold for a very long time this morning and the person was unable to fix the problem. Can't I just open a ticket? How do I send technical support a message and

I am not a ATT customer. Att is putting fibre in my area. They decided to work in my front yard without bothering to inform me. They digged deep hole and messed up my lawn. They also damaged sprinkler line. I have spend more than 4 hours on hold by calling different numbers but have no clue wh

ATT dug my Lawn without informing me, and damaged it. Already I have a fibernet, and they dug up again without informing me. Need an answer.

I recently moved to a new apartment and the old owner has not canceled his internet service, they gave me an email address to validate my address [email scrubbed] But when I send my lease (because I still don't get bills to be able to send as proof) I get this

I have been unable to play gta online for a long time when I try using my hotspot it works but when I’m connected to my internet it just saids there’s no connection I’ve tried to contact rockstar games but they couldn’t help me I’ve went in the advanced settings to change it up a bit and it still di

​I'm currently on the 1000 Fiber 1 GIG plan and have been on this plan for about 5 years. I've always been told that fiber is very fast internet but I've had nothing but poor connection problems from the beginning.  All of my devices that are hardwired I have zero issues, it's everything else

For the last week, our internet has been unpredictable. There are certain sites we can't navigate to at all, but we have no problem streaming to our TV.  For example, I get a DNS error when I try to navigate to hpsmart.com, but I can access Facebook without trouble.  I've reset my gateway

I’ve been having cell service with AT&T for years. February 9th I believe, I went to the service center and two men there told me I would get $600 in rewards if I signed up for home internet, because I already have mobile. I signed up for service and was set up for installation February 11th. Th

I’ve been having cell service with AT&T for years. February 9th I believe, I went to the service center and two men there told me I would get $600 in rewards if I signed up for home internet, because I already have mobile. I signed up for service and was set up for installation February 11th. Th

I am an early adopter of AT&T Fiber and have been on Internet 1000/Fiber 1 GIG plan since the service became available in my area in 2019. I decided to switch from cable internet to fiber because I believe the fiber optic system would be more reliable and faster which it was for the first few ye

I work from home. I have ATT Fiber 1000 and for the past 1.5 years it has been running smoothly, I recently started experiencing slow upload speeds, about 1/10 or 90mbps at most. Its like im being rate limited to 100mbps Upload or something. Its beginning to impact my voice/video calls during the da

Had some guy w badge come to my door that clearly has No soliciting Sign posted on door. I spoke to him via camera speaker he wanted to talk to new homeowner & asked when he could come back & talk. Like (Edited per community guidelines)? Is this how they do business?

They should provide a wifi gateway for consumers to access during these known extended service periods.

2 months of on off. Weekends where no service for 48 hours. Right now no service since 2pm Saturday. Unreliable at best. Con job at worst with this product. Switching back to Comcast where we never had problems. The system has catastrophic failures.

Hello everyone I have ATT fiber in my house but I had the att box installed in my upstairs room a couple years back because my computer is here. Anyways I am gonna be moving my room to the downstairs one and I saw there was a phone jack and ethernet jax in the downstairs room so I thought perfect bu

The ATT tech guys were in front of my house connecting fiber to a home in a neighborhood behind us. There is an access box between me and my neighbor.  They dug their cord trench and went right by my home and to a home behind me.  I went on my PC to check if fiber was available in my neig

I host a Minecraft Java Edition server for me, my family, and my friends to play on. For most people, it works perfectly. However, whenever I try to join it from my own network, the connection times out. I can't join my own server from my own network. (the error code is "io.netty.channel.Abstrac

Who do I have to talk to in order to unblock port 25? We are running our own mail server, and we just transferred service to AT&T. We have a business account with a static IP block. Any help would be much appreciated.

I need information on the maximum fiber optic output for internet.

I canceled a fiber order and talked to customer service and was told everything was canceled but yet I received the equipment in the mail I don't want it I'm not paying for something I canceled