I have used contact lists for years for holiday mailings and other contact lists. I noticed during the holidays, my list was not accurate and many contacts in the list were missing.  I redid everything and didn’t think about it till now.  I’m needing to send Reunion information to many c

We moved last week and wanted to transfer our AT&T internet service to the new house. Tech comes out to install the new gateway and it is not working. A few days later we get a new kit to do a self-install after canceling the old service account and creating a new one. It has been 2 days and eve

I've been receiving urgent notice letters from AT&T letting me know that they are retiring network equipment in my area and that I need to call and switch to AT&T Fiber in order to avoid loss of service. It asks me to call 844.468.0852 and provide them with a pin from the letter and let them

I'm on the AT&T Fiber 500 plan and received an email today stating the price is increasing $5 a month on 2/26/23, so now it will be $80 instead of $75 but if I sign up for Autopay I will save the $5 a month. Any chance AT$T will let me upgrade to the 1 GB package for the $80/month? Thanks

We have a Business Fiber 1000s plan/account. Internet connectivity fails often.  We loose connectivity several times daily for a few minutes, and once a week the problems are so severe that only a full reboot of the AT&T router gets us connectivity again.  Obviously unacceptable for a

Hello, I had 1Gbps fiber plan with a BGW320. The current set up is fiber wall jack <-> green & white fiber cable <-> SFP port on the BGW320. It's working fine. Decided to downgrade to 500Mbps. After the downgrade, I received a BGW210-700 in the mail

I’ve got two BGW210 AT&T routers. The main one is plugged into the ONT box. (MAIN) Specifically, can I plug the secondary (SECOND) BGW210 into the MAIN via Ethernet cable and have them work? I’ve done an IP passthrough tutorial from this site but it doesn’t seem to work.  What Ethernet por

Who do we contact to get reimbursed for damage to our property where AT&T installed fiber?

I have been on the phone for 2 hours getting bounced from rep to rep. 6 numbers later and still no answer for a property damage claim that was filed on January 11, 2023.  I have the claim number, called the above number 3 times today *866-410-7414 and it goes directly to customer service who t

I have been on ATT Fiber for a little over a month. So far, I'm somewhat disappointed with the WIFI performance of my BGW320. So, I'm thinking I will put it into passthru mode and set up a mesh network with my ASUS routers. This will be a first for me and if I foul it up on the first pass, I would l

Has anyone else had a fiber installation done for a small business? My landlord has requested: Certificate of liability Separate endorsement letter listing them as additional insured Workers comp As far as I'm aware, the work to be done would be plugging in the modem into the electrical c

My yard hosts the AT&T cable box. My neighbor had AT&T fiber cable installed in Jan 2023, with cable to be buried by Feb 28 2023. Cable still unburied and I tripped over the poorly buried cable in my yard, so 10 feet is now exposed. How do I schedule a cable burial?

We have an eero Pro wifi system at home and just upgraded to ATT fiber and have a BGW320-500. Was wanting the eero sytem to handle all wifi.  I went into our ATT device settings and turned off/disabled wifi and Packet Filter Firewall.  What about IP Passthrough settings under the Firewall

My account @rohitmedi is blocked. How do I get help to unblock it? I created a new account @rohitmedi2 to post this query

I had ATT FIBER installed today. But, the technician unplugged my cable and put the fiber drop in its place! Now no cable. Removing another company's gear and replacing it with yours,  big no no.

I have a Vizio tv that shows that it's using data on a daily basis but I haven't turned it on hardly at all maybe once per week.

is the new att wi-fi extender compatible to the att 5268AC Gateway? I need faster speed out to my back yard.

I picked up a very strange issue lately. Starting from this weekend, I can't log on to certain websites like Quora.com or gopuff.com. For websites I was able log on, I saw a cloudfare security check page before I could log on to the website. This only occurs as long as I use my ATT network. I tried

Whenever I try to login to my router, I can view anything but text that says 500 Internal Server Error  I have tried clearing my chrome browser's cache and even used another browser(microsoft edge), but it still said the same thing. Do I need to reset the router? Is this an issue with AT&

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'