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AT&T Brad Campbell/Crawford Door to Door Solicitation

Cocky, arrogant, salesman named Brad Crawford, joined by 2 minions at my door twice this week in Boise. When I asked them to cross the address off their list he told me to put up a no soliciting sign. I shouldn't have to put a sign on my door to keep (Edited per community guidelines) like him fr

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Need local AT&T Engineering contact for a Fiber Install in Blytheville,AR (72315) area.

I need a local AT&T Engineering contact for a Fiber Install in Blytheville, AR (72315) area. This site possibly has multiple MPOE(s) and the address AT&T has for the existing fiber NID\demarc  doesn't match the street addresses for the area.  Not sure if there was a possible e911

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19

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Buried fiber optic cable not hooked up

The contractor who buried my fiber optic cable damaged my irrigation well so when AT&T came out they could not hook up the cable because it was right over the well and might be cut or damaged when the well was repaired. The well was repaired weeks ago without any damage to the cable.  I ha

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14

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South FL (33463), when will we get the 2/5g tiers? Comcast rolling out EPON (fiber into the home)…

We’ve had AT&T fiber in my neighborhood for a few years now and yet we still haven’t seen the new speed tiers. Comcast is in the final stage (in home fiber install) of rolling out EPON in my neighborhood (1100 homes) and yet AT&T is still sitting on their laurels. You’d think AT&T would

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15

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HBO Max

I am considering canceling my AT&T fiber internet but would like to keep my HBO Max account. What is the best way to do that? I assume I can cancel and then just get a new HBO Max subscription but I would like to keep the current account (with all of our settings already in place, etc.) if possi

Questions

140

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AT&T Fiber Modem rebooting every day

Currently I have BGW320-500 Model, which automatically reboots atleast once a day. For 5-7 minutes, no internet at all.  Complained multiple times to AT&T, but no resolution yet.  These are the things I tried out :- 1) I used to have BGW210-700 Model, which had exactly the same iss

Questions

1.3K

70

Extender

I have a 3 floor Towne house. I have an AT&T extender on each floor. As I move between the floors does my mobile device (laptop, iPhone, iPad) dynamically connect to the closest extender?

Questions

186

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Wireless service

No wireless service in house.

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10

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Fiber 1000 started going down daily

Use mostly for tv it will go down any time of day or night I unplugged, ran test, chat test useless it always says it good after it magically comes back up. I cancelled Comcast for this...

Questions

32

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Copy Infringement take tutorial link.

Cant login to Att copyright infringment tutorial When i click thehttp://www.att.com/copyright-infringement,it takes me to the page. After i click "Take the tutorial" it tells me to login and then the page errors out. I tried to log in with my Gmail, then it errors out. When I tried

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14

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Official Solution

How do I connect my 2.4GHz smart plugs

I have new Fiber and a new Humax BGW320-500 modem. I set up the Guest WiFi which is 2.4Ghz to run my smart plugs but the modem keeps resetting the Guest WiFi to off every 48 hours. I was told by the AT&T Tech today that the new Fiber does not support a separate 2.4Ghz frequency split and I was o

Questions

41

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Engineering Contact Needed

Hello, I need to get in contact with an engineering representative in my area. The engineering firm I work for is designing a new bus rapid transit system and I need to identify if AT&T has any buried utilities within the project boundaries so that we can determine if they will be impacted by

Questions

49

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Accepted Solution

Official Solution

Authorizing website

My wife needs to access a website for school. Att has labeled the site as spam. It is not spam it's for school. How can I make an exception? Smart home manager website and app were no help. Customer support and technical support is no help either.

Questions

107

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Rewards Bait and Switch

When I signed on with ATT I was promised a $200 reward and a $100 reward. It was, in fact, one of the reasons I chose ATT. And a point that I clarified.  When I didn’t receive reward cards, I called and was told it takes time.  Called again and was walked through the process with a custom

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18

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Installation of Fiber Optic at our office damaged our sprinkler system line and I need to speak to someone about getting this repaired

I told the Fiber Option crew when they showed up on our business property located at 2735 Needmore Drive, Dayton OH 45414 that we had a sprinkler system and they said they would not damage it but if they hit it by accident they would let me know. Well they did indeed hit it and covered it up and did

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12

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25%-50% Packet Loss

I have been experiencing Lag/Stuttering during my Online Gameplay. Essentially, I see characters running across the screen and then they stop.  Then, the characters will fast forward to reach whatever location they are actually at once the lag has subsided.  I have experienced this in th

Questions

38

1

Accepted Solution

Official Solution

Cancel service, don't know where I'm moving to

I want to cancel my home internet service but I don't have a new address

Questions

53

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High speed internet - issues

Theres been some service interruptions in my area code 95694. After 3 days of having no internet service, i was notified it was finally back up. However, it has been coming on and off constantly. The modem/router resets the second i try to use the internet or it just times out after a while and rese

Questions

32

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Official Solution

Closed

Do the AT&T Fiber Internet 100 and 300 plans have data allowances as of 12/11?

Do the AT&T Fiber Internet 100 and 300 plans have data allowances as of 12/11? I've read AT&T has waived the allowances through 12/2020, but will the data allowances return for 100 and 300 plans eventually? Or, has AT&T permanently removed the data allowances for the 100 and 300 plans?

Questions

435

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New Fiber Router can't see my other laptops

I have all the setting set to share my files on my other laptops. One will see one laptop with a wifi setting.  I  have them all hardwired to my AT&T Fiber Router, but I can't see files, and It won't let me Share files.  It says files can't be shared!!! One laptop won't even see

Questions

49

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