I work from home. I have ATT Fiber 1000 and for the past 1.5 years it has been running smoothly, I recently started experiencing slow upload speeds, about 1/10 or 90mbps at most. Its like im being rate limited to 100mbps Upload or something. Its beginning to impact my voice/video calls during the da

Do I have a fiber or copper system?

Can't sign in and I have location services activated?

Att workers have been working on splicing in my area how much longer till I’m able to get internet .

Hello, For the past weeks, my gateway seems to fail randomly, i.e. we are losing WiFi and ethernet internet. No specific reason, it's happening randomly during the day or night. Once it's stuck in a limbo, the only option is to unplug the power cable and restart. I get random messages that the optic

Wi-Fi is down yet again always seems to happen around the same time every night absolutely ridiculous what I pay for and what I can actually use!

As of this week I can no longer connect to techmeme.com. The site is up and I can get to it when I'm on a 5G connection or on a VPN, but ATT is not routing properly. traceroute to techmeme.com (169.44.149.64), 64 hops max, 52 byte packets 1  <redacted> (192.168.1.1)  8.162 ms&nb

Hello, I'm trying to disable the FW on device BGW320-500. I already seitch off all the security features. Even with all the security features disable there are some ICMP traffic being blocked. Can anyone told how to fully disabl

Trying to set up the gateway BGW210 for ATT internet but when I go to the app to set it up, it tells me the serial code and qr code are not found. Help!! Cannot get in touch with customer service to resolve.

Hi everyone, Got Fiber installed today and opted to start with 500mbps speeds. Unfortunately, the Gateway had to go down in the laundry room which is kind of in a corner. I'm seeing mostly good speeds, but the upstairs half of the house where my office and bedroom is, is a bit slower and I'd like

How can I upgrade my current Modem/Router to WIFI 6e device/service? Can I buy my own? Is there a device compatibility list? Do you provide device/service? Thanks in advance.

​My service has been out since Monday (3/20) around 1pm ET and no end in sight with no word on what the problem is or when it will be fixed. I have tried reaching online support and calling the customer service line, got an automated messgae about an area outage and hung up on or told "we are experi

​Fiber was recently installed in our neighborhood and several others in our zip code 42103.​ ​address is [Personal Information Removed] ​when is the fiber going to be available, it was put in the ground 2 months ago and site says it is still not available. ​

Tried to get Fiber internet installed. Technicians no show for two consecutive appointments. Poor communications between customer service and field technicians. Called customer service for one hour, spoke to 4 agents, still could not figure out why no one showed up. Cannot make or reschedule an

my list only shows three items hooked up by ETHERNET cable when I only have two devices with ethernet cabls attached and my 9 year old sons chrome book does not appear on list so I am unable to manage settings specific to it and have to just shut all wifi down. I can just use cox if I dont get half

Just updated to fiber and have arris router. When upgrading my garage door opener to a chamberlain with smartiq the unit cannot create and is rejected by the router.  Chamberlain in attempted to correct and noted to call the provider.  Any insights on settings that can make this work?

My Wi-Fi network names are correct but when I'm hard wired the local connection name shows the ATT default name for my local connection. How do I change this name?

Has anyone had issues when transferring your fiber from one address to an another? AT&T messed up my order big time. It’s been little over a week and no internet. They are just dragging their feet for the new connection.

Hello, I'm wondering if anyone has ever run into this at some point. Over the past 6 months I have had a great experience with my fiber internet. My ethernet tests on www.speedtest.net are almost always 850-930/945mbps. Wifi devices via 5ghz are about 500-600/400-500 almost anywhere in my

I have to reboot my wifi router at least once a day every evening. Something is wrong! Help.