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I have called 5 times. Rep told me to call back on the 17th (today). She said to ignore the date that it expires. Everyone is telling me I don't have a 300 dollar reward card. Why is dealing with ATT so poor? Someone please help me!

Until 2 weeks ago 5/1/2023 everything was fine. Then I started getting an "Internet Security Warning" - "The server you are connected to is using a security certificate that cannot be verified." When I view the certificate, it shows "legacy.pop.mail.yahoo.com". For the time being I have changed my P

I cannot see my account statement

Hello, Since last year I wasn't able to forward any port on my 2wire 5268ac after ATT upgrade my modem firmware. I managed to create a VPN Server out of my Ubiquiti network and used one of the preload applications "L2TP" on the modem and be able to put my VPN Server to work. Now Android no longer s

I've been having an outage for 11 days now since May 11th, 2023 7pm. It's now May 22 and I still have no service in my area of Los Angeles usc area. Each time I reach out they just say technicians are working on it and to wait another 24 hours but I work from home and I've lost 3 days of work due to

Is there any way to see who is using my internet from my Prepaid hotspot device

I was convinced by a good salesman to switch to AT&T, phones and Internet. We have had shotty coverage, but that happens, I can understand. The problem is that we never received the internet equipment, I have literally been on the phone with customer service for over three hours, I have the scre

​​​Learn how to update your security questions and wireless number on your account​​​​ ​​​​Making sure your account is up to date is important for your security and getting access back into your account if you forget your password.​​​​​ ​​​​ ​ ​ ​ ​ ​​​​It’s a good idea to update your securi

I have a prepaid hot spot that I pay for monthly. I am traveling to Spain next month and am wondering if I can use an international add on?  It is not an option when I sign on to my account for add ons.  There is no chat option to talk to ATT customer service. . . . 

Hello, so I work from home using the company VPN, but after 30 min or so my Microsoft Teams and Outlook go down and unable to connect. When I shut VPN off everything comes back up and this goes on this way all day long. My IT dept. has looked at everything and has determined it was not on my compa

Need a new broadband cable that goes from my wall outlet to the modem. The ends look like the phone-line connector but the tag on it says data cable. I have tried numerous stores and even called the customer service line. With no help was told it is a rj45 but the connectors are not correct.

I haven't had service since 05/07/2023!!! Keep being told it's a area outage. Pomona Park. Anyone else?

How do I get consistent internet speed? Mine dips down below 8mbps, and I am told to restart my gateway.  This can't be the only solution.  Help please. 

I am a current ATT employee and i was using my employee discount and not sure what changed but i was getting charged without the employee discount for my internet bill. Please add the employee discount back to my account. Employee ID - [Edited per community guidelines] account number - [Edited per

Trying to use the printer wizard to connect says password is invalid. But the password works fine for iPhone, computer etc. WPS connection also fails. Any ideas?

I have been approved for the acp discpunt but I have still been paying the full price for service. I want to buy more internet but would like the discount applied to it.

My fixed wireless connection continually and repeatedly drops out. The speed test is awful. It reveals that our speed drops off to nothing and then perks back up to normal. This does this repeatedly. This has been doing this for over 2 weeks. There is no one in customer service who understands. I ca

Home wi-fi won’t stay connected. Green broadband light on modem will blink intermittently (no wifi) …then go solid (everything works)…then blink again. Encountering “500 internal server error” on web browser every time Wi-Fi is down, which usually happens after about five minutes of perfectly norm

Is there any way to increase my DSL speed since it is no longer offered? Fiber is not available in my area.