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been going over my data usage

I've been with AT&T for over a year, I have the internet 25 plan.  The last 2-3 months I've been getting alerts that I'm about to go over my limit, but nothing has changed, I do have an alexa device that I received, but don't use it that much.  Does my guest wifi contribute to making

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577

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Why is my Yahoo/ATT email blocking Facebook password reset emails?

Need to reset Facebook passwords and the reset recovery emails are not in my spam or any folders in my email. I can see in my Facebook app that the reset password link emails were sent on several occasions to my email on file. Where are the reset emails from Facebook blocked? I don't see anything in

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784

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what do i do if someone is piggybacking off of my service

there is a car that is always parked outside in the parking lot near my home, when i disconnect my service the car leaves... how do i know if this person is using my internet service

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Development Construction - Miami Engineering/Construction Department

Hello, I am looking for a contact in engineering/construction department to have service performed and planned for a new 2 building development site in Wynwood. We are already working with FPL and their pole relocation and I can not find a contact for the AT&T lines that are also on the poles.

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wifi splitter and extender question

AT&T is my ISP and provides the router. I recently installed a Rheem Econet thermostat and Rheem informed me that I need to add a wifi splitter or wifi extender in order to add the thermostat onto the network so that I can get the app to work. Can anyone confirm this and what is the appropriate

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15

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Can’t cancel internet

I’m overseas, can’t call directly to cancel my internet service. Started trying to connect to the Chat, once I wrote: cancel internet service…never more comunicación!!! This can’t be on purpose!! ATT loud and clear: I want to cancel my internet service and apparently you are doing everything to make

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14

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Smart tv never connects to wifi since moving

What else could be the problem?

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19

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Response Time on online chat for Internet assistance

Who else has had their valuable time wasted by the 'ONLINE CHAT REPS'?  What purpose is having an online chat service if you get SLOW, non-responsive replies from the rep to only just stall you from receiving any answers for the reason you logged in for. I WILL be shopping ASTOUND and TMOBILE

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23

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Will Serve Letter

I need a will-serve letter for commercial and multifamily development in Princeton Texas. can someone assist? My phone number is 6823472570email: [email scrubbed]

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10

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International service

I am currently in London and I got the at&t text message saying that my international service was activated but I can’t use any internet. What can I do?

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please help

hi so i signed up for att awhile ago like in the beginning of summer and i was told id get $1000 worth of money in rewards card and that they’d be shipped to my house but i never got them they told me id be sent 5 cards worth $200 each i was sent an email saying that id have to claim the reward and

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22

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AutoPay isn't ready

My issue is with one of my three accounts that are linked. Unfortunately, I live in an area that ATT is still holding hostage the customers that have no other provider competition other than satellite. I have wireless, internet and TV (DTV) accounts that are linked and use the same payment method vi

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1.3K

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How do I leave a positive review of a technician?

I had a wonderful technician arrive on time and work extremely hard at fixing our issue. The issue was out of his control, but he continued to call us and update us on the status of the separate technician, which was handled within the same day.I very much want his superior, or at least him, to know

Questions

6.7K

7

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Account not showing on credit report

I would like to know why hasn't my payment history shown up on my credit report. I was looking to build my credit with this account. An inquiry showed up but no payment history, Do I need to buy something else or enter a 2 agreement plan, If so can it be merged together as one account. I have 9 mont

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480

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Transferring Billing Responsibility

My brother is transferring billing responsibility to me. When I accepted and went through the process, it said after my credit check it could not complete the transfer but then it completed the rest of the process and said I would receive an email when it was complete. I'm unsure if this is going th

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Utility pole line HELP

We have several lines/cables coming from utility poles in yard.  One of them is low hanging, interfering with trees we would like to remove..  It is also too low in general.  I called the cable company and they said it is not theirs as is too thin and they mostly bury their cables.  After much time

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3.1K

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Purchase My own gateway?

My previous Internet provider allowed their customers to purchase their own gateway, rather than renting from them. Does AT&Tallow their customers to do the same? I currently have FIOS.

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39

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Smart Home Manager saying my network is offline but it's working fine

I have AT&T Fixed Internet and it is working fine, although my Smart Home Manager is stating that the network is offline.  I called customer service, and they said it was a syncing issue and it should be fixed, but it is not.   I unplugged everything and re-installed and no chang

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364

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Official Solution

Use own router

Can I buy my own internet router and use Att internet? I have so many problems with my internet being slow or not working. Yes I do have a lot of device connect but I need them. I have researched better routers for better internet connection and you can add more device on it. 

Questions

426

8

Equipment Return

Hello! I guess I'm more venting than anything else, but I am very dissatisfied with recent customer service experiences regarding a non returned equipment charge that I received but do not feel is justified. I moved to a new home on 7/31/23 and was told that I would be receiving a new router for

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19

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