Hello! I guess I'm more venting than anything else, but I am very dissatisfied with recent customer service experiences regarding a non returned equipment charge that I received but do not feel is justified. I moved to a new home on 7/31/23 and was told that I would be receiving a new router for

I have an HDD and wanted to use that as a storage location for entire devices in my home network is it possible?

in the AT&T internet department, there is a customer service employee, first name is “ JOHN “, I wish I knew this employee’s last name, that would be easier to find out who he is; helped me very patiently, to solve my problem, even went extra miles to FCC website to get the correct information .

Hi , we have a business Fiber services and we need to have IPv6 static ip addresses, which is the procedure to get a fixed ipv6 block?, a /64would be ok.

I am having an issue with my network while using some specific apps. I am able to connect to the internet and make calls, but I am unable to use certain apps, such as Instagram, Nekopoi, Picsart Pikashow, Tools360 Wizard and Popshup. When I try to open these apps, they either crash or load very slow

Hello, Currently I'm using an AT&T android smartphone but I can't access coimobile.com to download my favorite Yo whatsapp app. Does anyone know the cause and how to fix it? Thank you!

my router reset often and disrupted my internet and tv

Over the past few weeks, my internet connection has been unstable, leading to frequent disconnections and slow speeds. This problem has been particularly frustrating as it affects various aspects of my daily life.

I am currently on the Internet 45 plan and am in the process of upgrading my home electronics / phones to WiFi 6 compatible devices. What do I need to do to get an upgraded router / gateway?

I just got new security system I'm having trouble with. The NVR connects to the network via a ethernet cable, and it's connected to my AT&T Gateway.  When you look at the lights on the back (where the ethernet cable plug in, there is no light on, which I think means no power/not connected.

I've had some issues with people connecting to my router. I was able to see them in my smart home manager, but they are not showing in there now. How can I get a list that shows the dates that they were last connected? I need to be able to prove when these devices were last connected.

The following is the review I submitted in response to their email titled “your opinion is important to us” asking for my feedback on my experience with fiber. It apparently does not meet AT&T “guidelines” so they won’t publish it. Love companies that censor free speech and the truth instead of

Any estimate as to when AT&T will have a wifi 7 modem/router?

If you have fixed wireless internet, this company has the worst customer service that you can imagine. You are buying a service that people in this forum know more about that than the actual people that work for AT&T. It’s all good until your internet doesn’t work. Now, no one can fix it. Not t

WHY is ATT outsourcing its customer service to other countries for the US customers. The agents speak very broken English which makes it very difficult to communicate or understand them and read off mechanical scripts that waste time and they do not solve problems in a logical way. I cannot believe

I have an iPhone X and the WIFI says "connected" but it is not. Other staff are having the same issue. We have already rest the router, reset our devices and reached out to ATT. Please advise as this appears to be an APPLE to ATT WIFI ROUTER issue.

ATT lured me into getting a connection by offering me rewards if I take up the internet connection with them when I was shopping around after moving into a new home. I chose virtual reward when I received an email asking me to claim. I got a virtual card and when I chose to use it towards my ATT int

hi so i cancelled my att internet but forgot and accidentally paid the bill when its already cancelled is there a way for me to get a refund or

Why can't I test for wifi interference and select an open channel? I used to be able to do this!  BGW210-700

erratic speeds, the modem is slow and sometimes disconnects from the computer