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Sergi

Hola, soy de España y planeo ir de vacaciones a Nueva York estas navidades. Pero resulta que con mi movil no podre usar internet por que estais quitando la red 3G. Estoy mirando de comprarme uno que este en la lista de autorizados, pero los hay que tienen esto: *Indicates devices that may require

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26

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Official Solution

internet SMS CONNECTION??

on my new AT&T Samsung 23 ultra I can not send and receive SMS my ring does not work plus one of the support person said my chip is bad??????

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71

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Connect Netgear Nighthawk X6 AC3200 as Wireless AP to BGW320-500

I have read multiple tutorials and performed multiple steps and I am not doing something correct. :) I have logged into Netgear Nighthawk and enabled it as a Wireless AP, which reboots afterwards. When it boots back up it seems to be correct. You can no longer access or do anything which I would a

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Network name not showing on LG Smart TV

Wifi is working fine on all other devices. I have restarted both the tv and router several times and the tv still says wifi is off. There are no wifi networks to choose from. Not even my neighbors! LG support says I need a repair on TV and AT&T says everything is working fine. But when I run a d

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Help setting up new gateway box

Hello, im trying to set up the new box att sent me I am using the smart home manager app and selecting setting up new device I tried using the QR code but it doesn’t seem to read it so then I tried to enter the serial number manually but it keeps saying “couldn’t recognize hardware” any idea ho

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25

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conflict with VPN

Anyone know of a conflict with AT&T's site if a VPN is active? I have NordVPN and if it is active, the currently.com (https://currently.att.yahoo.com/) cannot be reached. So I am not able to login to my email. I have a new HP laptop with Windows 11 installed and contacted HP to see if there migh

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142

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At&t while having spectrum

I currently have spectrum in my apartment and am switching to AT&T. They offer both. I am assuming I will have to cancel my spectrum before installing AT&T? Once I cancel service Would the at&t modem cable go in the same spot as spectrums? Is there need for a technical to come out to man

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72

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ATT had me switch gateway. One green/One Red

ATT had me switch to a new gateway. One day, the the gateway had on green and one red light.  I called ATT and they said someone on the other poles took my line and they had to redo the connections.  Internet still worked but was slower than usual.  I asked if the 50mbps is the highe

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30

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Flags in my yard

How can I find out why there are flags and marking across my front yard and if I can remove them

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1.6K

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Difference between Fixed Wireless Internet and Internet Air

What is difference between what I have already which is Fixed Wireless Internet and Internet Air?

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1.8K

3

Mystery Data Usage on SHM

SHM shows data usage on Port 1, Port 2, Port 4 & Tom-PC yet no devices are plugged in to Ethernet ports 1,2,4 and Tom-PC is physically miles away and not in use here. My iPhone usage is correct. What is going on? Can someone explain? AT&T has not been helpful. This is not the fi

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316

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How can I unlink separate accounts?

I just added ATT internet for my business with a separate account. However, my home and business account are both linked under one username when I use the SmartHome App. Can I unlink my accounts? I rather create a new username for my business account and keep it completely separate.

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Unlink account

I want to unlink my Direct Tv streaming account from my At&t internet account since I cancelled my internet service....I went through chat and they sent me a link to show me how through the profile menu....the issue is, there is only a tab to link an account, not unlink an account...does anyone

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33

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Price of base cost and fees for moving router to from basement to house

Our router is currently set up in the basement which makes it difficult to get wifi in most parts of the house. I was wondering what the exact cost of moving it would be plus what the exact or estimated cost of the fees would be since it's a major move.

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27

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How to add exception for "Phishing page blocked for your protection"?

A website I go to monthly is being blocked saying it's Phishing. How to I add an exception so I can do my work?

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31

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fed up with at&t

Does anyone know a better company to deal with? my bill keeps going up $5 a month,I am now paying over $80 for just low usage internet and a barely used landline,this is getting ridiculous.I called customer service tonight and was disconnected,called again,and again disconnected,she called me back,

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59

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Can't sign-in to att.com with Apple Safari browser on Mac, iPad or iPhone.

Sign-in works OK using the Firefox browser, but AT&T web development team seems to have made a recent change without testing it on Apple Safari or other browsers. Note that I've not updated my devices in the last month, so the problem seems to be isolated to a change that AT&T made, not any change f

Questions

2.6K

15

Being Charged for Unreturned Equipment but Never Had Service

I have been trying to resolve a billing issue for at least 6 months with no progress. Back in February/March, I had signed up to get AT&T internet service. When the technician came to my house, they said that the speed didn't match what my family needed, so he left without installing/setting up

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Unprofessionalism

​I am currently speaking with Juan, and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors and

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58

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Looking for an ATT rep than can solve the problem of missing returned equipment

who at ATT can help when you have spoken to more than 5 customer service reps over the course of 30 days? I returned equipment to an ATT employee but am still being charged for it.

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24

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