I've had this service for years. But it seems the last month I've had nothing but issues. For the past week and a half my Broadband 1 light has been going solid red. I have called and reported and set up a repair. Only to sit home not one but two days from work for them to never show up. Then when

It says my wifi is on, but it disconnected all of my devices in my house- when I try to find my wifi on my wifi options list it doesn’t show up. I’ve turned on/off, restarted the router, etc. but nothing is working. My AT&T home restarted my gateway but found nothing wrong with my wifi.

Would someone help with the meaning of "policy [filtersets, etc.] Why are these logs going to a different destinations IP address other than my own?  AT&T Tech support does not know the answer to technical questions all they know how to do is get the internet up and running and I can't und

Since Tuesday 4/18, I have been unable to receive emails on my phone or desktop computer. My password will not work on either. I've gone to currently.com and it will not let me log in either. ATT.com help has said that the system is down. When will this be fixed???

12 year customer. No internet connection problems till they installed new style Gateway BGW320 style in Nov 2022 – which, inexplicitly, has air vents on bottom & sits on ¼” legs.  That Gateway constantly dropped connections probably because it overheated and was hot to touch.  Service

Hi Community! My business received a cold call from "AT&T" stating that they are doing necessary upgrades to our internet system.   My front desk staff took the phone call so I wasn't aware of any of the conversation.  Apparently, they asked her for her name and the correct shipp

AT&T ran a new Internet cable on the ground surface of 3/4 of our yard greater than 2 months ago, but they have yet to bury the cable or find an alternate route for the cable. questions: Is this normal practice to run a cable from the corner utility pole, around the side of our house, through th

I use wireless smart devices and I can't get some to connect. The instructions tell me that I need to use the 2.4GHz.  What do I need to do to get my router to make that happen?  I went to my Smart home app and turned off 5 GHz but that didn't work.   Can you help?

AT&T called me and said that they needed to send a tech out to replace my modem. I asked why. The customer service rep simply stated, "Sometimes we just need to upgrade the equipment so our customers have the latest equipment." I said OK and asked if it would be changing anything about my plan.

Now you've gone and made a long time customer mad. I just saw my May bill and it is an insult and tells me that your customer service rep lied to me when he said he had restored my discounts for the next year. When you send me a bill for $320 when it was $228 last month.... you just don't treat your

Hot spot puck will blink blue, red, blue, repeat. And the screen is just the charging screen. Cannot change screen and have tried different chargers and cables.

After I choose my wifi network and put the password in the Poxy Server screen comes up and I can't get the wifi connected at all. PLEASE HELP

Hi, My internet is not as fast as I would like, especially on devices that are not on the same floor as the gateway. When I run diagnostics on the AT&T site, I get the following message Your 5 GHz radio is disabled which could impact coverage and performance. I ask for the 5 GHz radio to b

WHEN THE NETGEAR EX700 IS TURNED ON THE WIFI COVERGE IS GOOD BUT IT BECOMES VERY SLOW TO THE POINT OF ALMOST NOT BEING USABLE. TURNING OFF THE EXTENDER BRINGS BACK THE SPEED BUT REDUCES COVERAGE. IS THIS A CONFIGURATION ISSUE?

I logged onto my account tonight and found that I had three notifications, including one important one - a credit card that I've been using for my bill payment has expired. When I click on the link for this notification to "manage auto pay settings" it takes me straight to a page that says " Sor

I am trying to put on a new Amazon fire stick and it won't accept my user name and password. we think AT&T is blocking this website.  How do I add a website?

happens every year from dial up to dsl - broadband , the copper line is 0ld . have tech coming tomorrow .

My business is located in the Atlanta GA Clayton County area. There has been a service outage since 4-11-2023. All that I keep being told is they are working on the issue which should be resolved in 24 hours, it has now been 8 days and there is not other information provided to AT&T customers. T

I was wondering if I can change the due date to April 28 as I do not get my check till this day

i will need a technician to install my home internet from your hub (which is in my back yard). Because i dont see a jack in my house. how can i gt this organized? i live in 33321 florida