I was promised a $200 gift card over the phone as incentive for upgrading my home internet package. I was told it would come to me via email, but it never did. That was two months ago. I've read AT&T responses to others in the community with the same problem. It's suggested to check spam folder

I have been having nothing but problems with my IFWA-40 Wireless Internet device for months now. The device was replaced a little over a year ago and has been working fine since...until about June, when connectivity became a problem. We only use this device for the phone, not Internet. Our cordle

I have a BGW210-700 and my attempts to forward the ports work randomly, usually when resetting the broadband connection but will just close up after a short while. My IP while set to dynamic, does not change in between these occurrences. I've disabled packet filters and firewall protections but ther

NO INTERNET!....Is been like always bad experience with At&T no internet for 3 days , and I'm pretty sure they will charge the complete bill. So many irregularities with this company. Bad services. Area of Gardena CA.

I need to connect my printer to the network and it's asking for WPA passphrase!  Please help!!!

ATT internet security is blocking my access to a few websites, the web page error says using the ATT Home Manager says I can add them to my exceptions list - but when I login there is no mention of any exceptions tool anywhere.

Can I get a technician to come to my house and move my modem/Wi-Fi router to a different location?

I use my own router (ATT approved) and returned the router ATT provided months ago (they sent me a FED-EX shipping label). I find out now that I am still being charged a $10/month equipment fee for equipment and service through that equipment which ATT is not providing. Has anyone experienced this

I recently got my phone number, and when I want to create an account on different websites, I encounter messages that this number is connoted to another account. It seems it belonged to someone else, and they created accounts with it. What should I do about this issue? I cannot create new accounts w

Hello, The internet on my smartphone is slow, is there a way to speed it up?

I have called several times to have ATT black cable moved from an old utility pole to the new utility pole so FPL can remove the old pole. A work order was entered and service technician came out, however the work order was entered incorrectly. The rep entered the work order for a down wire ( go fig

To See About A TV Package, Need Equipment for an old 1993 TV To Watch. Only Phone Calls To Contact. ( No Text!) It's A Landline Phone for Security & Safety Reasons. My Ex Husband Hacks into my emails & Apps. Why, Only phone Calls

Monthly bill (autopay) just deducted from my credit card, and I see there is now a second monthly price increase, one effective May 15 and this one effective July 15! In April I signed up for autopay and paperless billing to avoid the price increase, so now two months later they have come out with

A few days ago, our DSL modem of 15 years died from a lightning strike. ATT was quick to bring in replacement and when we can get a device to connect, the internet is much faster and more stable than it had been in years, however we have problems keeping devices consistently connected. For example,

I want to change my email address at att. But i want to make sure i will get my emails if i do this. Att said i couldnt change it

Currently, we are subscribed to a 25 Mbps plan, but our hotspot is only providing speeds of 3-4 Mbps. We attempted to whitelist our device, but doing so causes the hotspot to lose its internet connection, even though it remains connected to our device.

I work for a land development company and am seeking contact information to discuss area serviceability with ATT. Where can I submit an inquiry regarding new development? AT&T doesn't seem to have any information regarding this nor a guideline where we can get information. Is there a phone numbe

As title says, I am being charged for not returning my internet equipment. The issue is that I still have internet service and have been using the equipment. I moved homes about 3 months ago and called to change my service address, which is where I believe this whole ordeal started. I began receivin

My mother can get internet service, but my home on the same property cant? How is this?

While using Internet air and clicking on certain links I receive an error message that says my registration has failed, wait a few minutes and try again. If you still can’t access the internet, get in touch with us. Does anyone know what causes that?