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Cancel WiFi

AT&T wireless internet doesn’t work in my apartment I don’t have fiber and can’t run here. I was switching from cox and turning off my cable but since AT&T internet won’t work im canceling this account.  Where do I return equipment 

Questions

26

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Closed

where did the comments section go

I really enjoyed reading news articles and leaving comments. Where did it go and why does ATT feel user comments have no value.

Questions

614

6

Internet OUT

Internet out. Is anyone having problems in Fox Hollow area Hartsville. SC 29550?

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33

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Construction hole on my property

Att is doing construction in our area, probably laying cable. We live in Creekside Farms Subdivision off of Goodwin Lane in New Braunfels. We specifically live on Orion Drive. We had a hole dug between our properties back in mid October and it is still sitting there with no work that has been done f

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66

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Adding 3rd Party Mesh to existing Uverse Router\Gateway

Hello, If I purchase a 3rd party MESH system from TP-LINK, Netgear, etc., do I need to set up my Uver Router which is the BGW210-700 in IP Pass through mode? I also have Uverse WiFi transceiver for 2 WiFi TVs. Will they still work if I have a 3rd party Mesh? Will these devices continue to work

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39

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trying to transfer service to new owner

I keep trying to initiate transfer of service and every time I click start after selecting the account, it resets back to the begin transfer screen.

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24

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Clear devices from bgw210

How do I clear all devices from my bgw210 router

Questions

521

3

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Not a question, more of a review

Ever since we've gotten AT&T (which has been about 4-5 years now), we've had nothing but problems. The connection (Edited per community guidelines). There's constant cutting in and out, some days it works really good, but most of the time it doesn't work. I don't know why I'm paying so much for

Questions

37

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Construction Contact in Central Louisiana

I need a contact for a new commercial building in central Louisiana.

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24

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VPN Not Connecting

I'm in the IT department for an Enterprise IT-as-a-Service provider and we have two AT&T users that can't connect to our VPN. We aren't seeing their traffic at our VPN endpoint and they are unable to ping our VPNs from their home.  However, both users are able to connect to our VPN while u

Questions

50

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What Causes Internet Connection Dropping?

I'm currently using the bgw320, but I'm experiencing issues with my internet connection dropping frequently. I've searched on Google, but couldn't find a solution yet. Although I've contacted the AT&T representatives, they couldn't identify any issue and are suggesting me to replace the Ont for

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40

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I have had the worst service imaginable, I had a technician out yesterday and my internet is back out

I need to know how many times does my internet need to go out in rapid succession before you guys actually do something to fix it? I have had 15+ technicians out to my house in the last year it feels like. Nothing ever gets better. My router always starts blinking green followed by solid red. They s

Questions

46

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Cannot access long time @swbell.net email

I am trying to add an email account to my computer's e-mail program, but I am unable to sign in as my account is locked. After multiple calls to ATT, and then eventually being transferred to someone with U-Verse, a case has been filed to retrieve and unlock the account.  This was days ago, and

Questions

391

17

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Fixed Wireless Internet speed throttling

I have ATT fixed wireless internet. My download speeds should be > 25 mbps. When ATT resets the antenna, my speed jumps to 34. After a few hours, consistently, my speed drops to 5 mbps. My RSRQ is -17, which means there is no tower congestion. I have used less than 35 gigabytes this month, and m

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58

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Technicians Are Sent to the Wrong Address For Service

I have had multiple technicians come to my address to connect/disconnect/repair/etc service for others because they have it listed that the terminal is on the pole in my back yard. Every single time they come out, they look up and find that it is not even in use. The active terminal is 3-4 homes eas

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29

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Particular user can not access site.

I have a website I can get to with no problems in Indiana but, the guy in Atlanta can't get to it through his WiFi but can get to it via mobile. Is this an issue where the ip of the webserver needs to be whitelisted?

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76

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Anyone know how to view event logs on the att gateway.

I have the bgw320 and am having an issue with my internet dropping and at the moment couldn’t find anything on a quick google search. The att reps can’t find an issue and just want me to swap the Ont for a 3rd time and I’d rather not go through the hassle. When I ask if anything shows in the event

Questions

302

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Registration page lsreg.att.net keeps appearing even though I’ve registered already. Can’t connect t

We have fixed wireless internet installed last week. We can use the internet as long as we are using apps on devices. But when we open up a web browser, the lsreg.att.net registration page pops up - not every time, but majority of the time. We are already registered per AT&T. When we do complete the

Questions

9.5K

17

Poor Customer Support

My latest statement had a service charge on it of $149.37 for your service man to come to my house to replace a defective router-modem. I should not have been charged for that service. I called the AT&T service number and was connected with a service rep in the Phillipines. She was hard to under

Questions

112

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Locked out of my account because of "let's make sure it's you" page

Hello everyone,So I've got more than 20 devices with ATT (business account) and I've been locked out because of this page for month. ATT agent who I call keep opening and closing tickets without resolution. The issue is that the system changed the way it sends the 2FA code. Previousley I could choos

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43

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