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No network connection “SOS” show on bar

My phone usually not connected with network for awhile in the time all my family member’s phone still working good?????

Questions

17

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Att customer service

I’ve had a painfully pathetic experience trying to get my Internet back up and running. After 2 days of repeated phone calls I was finally able to get them to listen when I said my internet was out despite things on their end looking fine just for their solution to be a new modem. Waited 3 days to r

Questions

40

3

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TP-Link Kasa Smart Plug Set-up Pushed All My Other Devices to Connect to 2.4 instead of 5?

I have the BGW210-700 gateway/router from AT&T. I'm in a 900 square foot apartment. Up until now all of my devices connected to the 5 GHz network, which is what I wanted. Yesterday I set up a TP-Link Kasa KP125 smart plug, which can only connect to 2.4 GHz. After getting it working, I noticed

Questions

23

11

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Requested to cancel an account with wrong address

I requested to cancel an account with the wrong service address, the tech was never able to complete installation for the internet. I called them to change the address, and customer service opened another account with the correct address and stated that he canceled the old account with the wrong add

Questions

12

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box lid in front yard

I have a att box in front yard which I dont care about, but the lid is damaged and does not sit correctly. I dont want some kid to get hurt on it and try and sue me. Is att responsible for fixing? I dont even think there is anything in it.

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16

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Has anyone else been having issues using the uversecentral3.att.com website?

I have a small business account and the uversecentral3.att.com website FREQUENTLY is excruciatingly slow and/or nonfunctioning. I utilize this site to forward/unforward my phones remotely and would like to have that process go so much more smoothly than it has been.  Thank you!

Questions

15

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Easement

A vacant parcel located at 1505 Prater Road, East Ridge Tennessee has AT&T equipment on the property (AT&T equipment number ESDRTN 21/S1511). There is no record of easements for this equipment on the recorded plat, nor recorded deeds. Please Advise

Questions

17

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incorrect billing

continued to be me after account was switched

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12

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Hazardous ATT Transmission Pole

I've filed 2 reports with ATT....Report# NT0T0842 on Mar 5th 2023...and Report# NT0T2561 on Apr 5th 2023 regarding a hazardous transmission pole. Even the City Manager made contact with ATT regarding the same hazardous pole.  This pole is only carrying ATT lines, no power or other lines are on

Questions

15

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Acp account

I set up new Internet service online and provided my ACP approval number. I was given an order number and received an email asking me to confirm my email address, but I never received any other confirmation or status. I called customer support, they gave me an account number and said I would receive

Questions

15

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Broadband

I’m told that my DSL service in Auburn Indiana is being discontinued and I need to move to broadband or find another provider. Who can I talk to?

Questions

18

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Did AT&T internet stop working?

What could be the reason behind the loss of AT&T internet and has anyone else experienced a similar issue?

Questions

76

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Accepted Solution

Official Solution

Broadband

Does the AirTies 4920 WiFi Extender work with a Broadband Router/Modem ATT2GA54sr?

Questions

131

2

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Closed

AT&T 5268ac Router - Can't Connect LinkSys RE6700 Extender

Just had AT&T internet installed yesterday. It uses 5268a router. Connectivity for the router is fine. But I'm unable to connect my Linksys RE6700 to my network. It worked fine with my previous service/router. I've re-set the RE6700 multiple times and gone through the setup process. It is never able

Questions

1.3K

2

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Where can I get my website unblocked from AT&T Internet Security? It's not a malicious website.

So recently I found myself unable to visit my website. It was marked by google as phishing, and when I checked Search Console, it said some of my websites were flagged as that. Well, for some reason, that notice went away, so I think it was cleared up by Google. However, AT&T still marks it as p

Questions

9

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Accepted Solution

Official Solution

Internet Cabling Not Buried

In August 2022 we had fiber optic internet installed in a second home. The internet was installed by AT&T and works great. We left to go back to our primary resident and were told that the cables would be buried within two weeks, which would have been near the end of August 2022. We are back vi

Questions

38

4

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Your automated service line (Edited per community guidelines).

Seriously it doesn’t ask questions and assumes it knows what you want I literally spent 30 min just trying to a get a person  to help me. Then the call got lost when a guy was finally helping me and it took another 30 min to get to another guy and start all over.  Today I called to check

Questions

11

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Accepted Solution

Official Solution

Closed

Arris BGW-210 and choppy Zoom connection

Hi- I have pretty high speed internet, but my Zoom connection seems to be hit or miss and I need it for work. I have a wi-fi extender but it does not seem to help unless I keep it plugged into the Arris. Should I get a router to help with the choppy wifi? It is mostly with Zoom where is is a prob

Questions

293

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how to undelete or restore a bellsouth.net email account

I deleted my very old bellsouth.net email account only to find out it had subaccounts attached to it that were also deleted.  Att and the # they gave me for bellsouth, which seems like a third party vendor, say it can't be done, it's been less than a week and I get a lot of run around.  I

Questions

278

2

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Can't download AT&T Internet Security Suite powered by McAfee®

I have AT&T U-Verse and I get this message no matter what I try: "The AT&T Internet Security Suite is only available to AT&T High Speed Internet and DSL customers at this time". I had it before my hard drive crashed and now have a new one. My internet speeds are great but cannot download

Questions

18

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