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Internet and phone

I’m possibly moving to a rural area where AT&T is the only services provided. It says 10Mbsp but I would like more. Is that an option everywhere to upgrade or only certain areas?

Questions

14

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The Internet Connection Has Been Disconnected

Hello everyone, I recently started with this internet connection, but sometimes the connection is disconnected. I applied some basic solution by renewed the Ip address. But still the problem is occurred. I have no idea what could be the issue. Could someone please help me to resolve the issue?

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27

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AT&T is Blocking all of my client's websites that are accessed by AT&T cellular data & AT&T internet

Whats going on with this, I am using Hostinger and AT&T is blocking my clients, I have checked my website and it doesn't have anything wrong, doesn't have any innapropiate, I would like to know, why is this happening? Kind Regards.

Questions

4K

29

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Official Solution

att hotspot (iphone and netgear nighthawk) blocking ports?

when connected to internet via hotspot either on iphone or netgear nighthawk mobile router, i am blocked from using ports 21 and 5231. expected? what do i need to do to unblock?

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41

2

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Easement verification

Hello, We will be building a privacy fence around our yard and there is a AT&T utility pole with internet wires in our backyard. There would be an unlocked gate for access if needed.  Do I need any special permission or something in writing to move forward with the fence building? 

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14

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All service down since Saturday

Anyone have suggestion on how to get update on outage. All service internet, phone, U-verse has been down since early Saturday

Questions

17

2

0

Accepted Solution

Official Solution

How do we file a complaint with the fraud department?

Our mail was stolen out of our mailbox. They used our banking information to pay their AT&T phone bill.

Questions

1.9K

5

How long to fix an outage

My home internet has been out for 4 days. Each time I contact support I'm assured it will be fixed within 24 hours. How long will it actually take? Is it time to give up on ever getting at&t internet?

Questions

34

7

Official Solution

What are good alternatives to AT&T for internet in Chicago?

Since the outage continues into the 5th day, wondering what suggestions people have for home internet in Chicago area.

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34

2

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Yahoo

Is Yahoo down

Questions

20

4

0

ATT DSL Netgear 7550 modem loses Loss of Wireless Connection Capability

My problem is that the router drops my WIFI connection capability. Consequently, my mobile phones, Alexa's, and other WIFI devices lose internet service. It may be okay from 1 hour to 3 days. Rebooting the devices does not fix the problem. A temporary fix is to reboot the router. It does fix the pro

Questions

91

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Easement Release on property in Houston, Texas

I would like an engineering/construction contact to process an "Application for Easement Release" with AT&T on an easement that has been confirmed to be clear. The property is located in the Houston, TX.

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17

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how do I contact someone to leave a good comment?

I recently had troubles with my internet and the technical support guy that helped me was phenominal. I would like to leave a good coment about him because he did great worked and went above and beyond to help me and I believe that he should be recognized for what he did. How do I contact someone or

Questions

779

5

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I cannot connect my laptop to internet because my network is not on the list

All my devices work except my laptop I cannot get online because I do not have my network showing ATThiFZg41

Questions

48

5

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Need a technician

My internet is not on at my new service location

Questions

28

2

0

How long will it take for fiber to come to my area?

I've been wanting to get AT&T fiber but it's not in my area and I want to know when it will come

Questions

11

1

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Multiple Bills for Accounts that don’t Exist

Why am I being billed for a line that ATT shut down? Why was the account re-opened under a new account number and now why am I being billed twice? Why is ATT trying to bill me for a line that is not installed or being used?

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9

1

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How long is outage supposed to last. Going on 4 days!

I have U-verse phone, tv and internet and it went out on Tuesday the 29th of March and is still off as I type. I handle business from home and this has been the biggest inconvenience and has cost me to lose money. One rep told me 2-3hrs while the app says 24hrs. It's been over 72hrs. With no further

Questions

1.2K

2

0

Accepted Solution

Official Solution

I cant access my account online

I dnt have access to the number on file

Questions

333

6

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Why Is ATT Outsourcing Customer Service to Other Countries and Providing Terrible Support

WHY is ATT outsourcing its customer service to other countries for the US customers. The agents speak very broken English which makes it very difficult to communicate or understand them and read off mechanical scripts that waste time and they do not solve problems in a logical way. I cannot believe

Questions

21

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