There was an accident in front of the apartments and the pole and the green box were destroyed. At this point, we cannot get internet service into the complex. Someone needs to come fix the equipment.

Have static IPs (5) with my own domain bound to a static IP. Initially my website was visible to the world but the past 3 weeks it is only visible within AT&T. Called customer support and they're faulting the BGW210 modem router box; in process of getting a replacement. Does it make sense to any

on 5Ghz speed is 350, on 2.4 it is only 8 mbps . Tested on multiple devices on the exact same spot in a room. Any thoughts?

Hello, My name is Matt Gehring. I recently moved cities, and was going to cancel my AT&T account because of the terrible service. The salesmen that worked with me was fantastic, and told me if I renew my accoung and continue internet in my new city, I would receive a $300 credit with a 12 mon

I am in Ann Arbor, MI, our ATT DSL service has been down for several days, the result of a severe snow storm. When driving past the ATT equipment located about 1/4 of a mile from my house, I see that the equipment is totally destroyed, see attached photo. When logged into my account it says no estim

Hello, I have been unsuccessfully trying to change my WiFi password for around a week now. I have tried this on both my At&t app and the smart home. I am receiving this error, or something similar "We couldn't save your info, please try again in a bit". Any help would be greatly appreciate

I have two AT&T email accounts but can open only one of them at a time using the Currently portal. I need to be able to have access to both accounts at the same time, any suggestions would be greatly appreciated. Prefer not to use client such as Outlook!

I had a AT & T installer out today for internet 50. He wanted to run the wire on the outside of my house which I did not want. Also would not make the run to my TV where I wanted the Wi/Fi router. I am willing to run my own wire. Should I run cat 5e or cat 6? I was going to terminate wire with a

I do not know how to turn it on and I need it to play an online game with friends.

Hello, I have the AT&T internet deal. It comes with HBO Max as an included "free" package. I do not want HBO Max. I cannot for the life of me figure out how to cancel the subscription. I would like to cancel the subscription and reduce my AT&T monthly payment. I followed multiple steps on

I've been an AT&T customer in this home for 23 years. Nothing has been remodeled or changed relating to my WiFi service. Approximately 4 weeks ago my AT&T WiFi Gateway suddenly dropped after having performed flawlessly for 3 years plus. Not a single drop, reboot, or interruption up to tha

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

Recently--January 2023--AT&T installed fiber outside each townhome. By that I mean they put in fiber by digging up the asphalt. It looks like if someone orders the service they come out and make a connection to the fiber through a box that they also install on the outside of the home. My ques

I keep getting an email in my ATT.NET account in-box from "DatemyAge.com" I have tried everything to get rid of it. I have used multiple malware programs and they find nothing, yet the email continues to stay in my in-box. I have never used the site and do not intend to. What do I need to do to get

I get my AT&T online using YAHOO email. I received an email supposedly from Currently from AT&T | YAHOO a few minutes ago. I almost clicked on the link until I looked closer at the verbiage. Poor punctuation sent my spidey-senses tingling and me thinks this is SPAM. I can't attach a screen shot, but

My company's legitimate website and subdomains are being blocked by AT&T's Home Network Security feature. If AT&T users disable the Home Network Security feature, they can view our website fine. Users with different internet providers have no issues viewing our website. I don't know who

I've been trying to search for information in regards to what exactly the Home Network Security options does under the Firewall | Security Options section of the gateway admin site and cannot find any information. Would someone please either send me a comprehensive list of features or send a link th

Here is a question in the forum from November: "Just got a new smart wifi extender 4971-41 from AT&T. Went thru several app guided setups but always says it can't connect to gateway. I've placed the extender in its new location and has solid white light but app is showing off line with no conne

What could be the reason behind the loss of AT&T internet and has anyone else experienced a similar issue?

AT&T We are both and AT&T and Comcast customer. Recently message from our MS Exchange server (which runs on the Comcast network) have been blocked by AT&T's RBL. We have tried different IPs, and it appears our entire block (75.144.45.224/29) is listed on this RBL. We have been forwardin