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Equipment return

Received bill from collection agency.  Called AT&T  long hold times different departments.   Finally to be told account current no money due.   Further research billed in 2/2023  unreturned equipment.  The equipment was returned I drive by the AT&T st

Questions

35

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VirusScan Plus update

Does VirusScan Plus provided by AT&T actually update? When I ask it to update it always almost instantly says that it is up to date. With AT&T Internet Security, update takes a minute, looking, downloading, and installing. Even if the program itself doesn't need updating, surely new virus si

Questions

21

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Accepted Solution

Official Solution

Website Not Working - Help & Solutions from AT&T

Learn what could be causing the website not to load and how to resolve Are websites not loading? Is your browser running a bit sluggish? Having trouble with att.com? Check out the fixes below to resolve things like: Website loading issues The dreaded spinning ball or hourglass Picture loading issue

Questions

19.8K

5

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att and yahoo email accounts on Mac

my att mail app stopped working. so now I'm using the yahoo mail app. I want to eliminate the att app, and replace it with the yahoo mail app. I switched phone service from att to another company. Now, my recovery numbers are gone. So, if they ask for a recovery number or email, there are none. What

Questions

41

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Redeem Reward

I'm attempting to redeem the reward gift card but it's asking me to upload a bill from a previous internet provider in order to submit. I didn't have internet within the last 6 months prior to AT&T, it was provided by my apartment complex. I was never told that I would be required to upload a bi

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12

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Frustrations with Transfer of Billing Responsibility

1) I can not transfer my billing responsibility and I keep on getting this message " This account has a past-due balance. You’ll have to make a payment to continue your transfer. (Edited as per community guidelines)" even though I have a balance of $0.   2) I have called customer service twice

Questions

18

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Intermittent Access to K3s Cluster Applications on Local Network - NAT Loopback Issue with AT&T Gateway

I'm encountering an issue with my home network setup and would greatly appreciate any insights or advice you might have. Background: I have a K3s cluster (lightweight Kubernetes) running on 4 Raspberry Pi nodes. I host some light applications on this cluster, mainly running behind an NGINX load

Questions

16

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Accepted Solution

Official Solution

Port forwarding for a gaming sevrver

Hi! I'm trying to port forward my personal PC's IP to run a dedicated server for my and my friends to use to game. I've followed the instructions closely and created a custom service with the correct port that isn't reserved. I've allowed PC to use a static IP, but when I check to see if the port is

Questions

78

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Complaint

I’m not sure if this is the correct place to leave this review, i’ve never left a review of any kind in my life but this woman was just so nasty i felt so compelled to be bothered enough to look for a place to complain about it. i just had the nastiest woman answer from the call center for AT&T.

Questions

22

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Have 128 Statics activated but they don't route

I have just purchased the 128 static ip add-on for my internet service (and please don't ask me why I have it, I have many uses for it) for $40 as of 10-Oct-2023 and so far, after assigning an public ip to a debian pc, and tracerouting it to google to test if it works, it does not route to anything

Questions

77

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Will Serve Letter

I need a will serve letter for an existing building in Montgomery, AL for telephone and internet service. Thanks

Questions

18

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billing

I need an ATT bill

Questions

16

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Visa gift card

AT&T is full of scammers, I don't even know where to start from. On January 4th I called AT&T because I was shopping around for internet services, I talked to a very nice lady who convinced me of the speed and to close the sale she also mentioned of a $250 visa gift card. I was immediately s

Questions

21

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I never received my $300 reward card for switching to AT&T Fiber

In May I had a salesman come to my door offering me a $300 gift card deal for switching to the newly installed AT&T Fiber lines in my neighborhood. Just for some background to add context to my frustration... This installation had been a very big hassle for us as they ran out of cable for months

Questions

851

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Identifying Individual Devices Listed On the Smart Home app

I have the Smart app and I see all of the devices on my network, but there are 7 "Unknown Devices". I believe these are our iphones. How do I identify each of the unknown devices? I'd like to prioritize some of them and put pause on others at specific times. 

Questions

37

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Being charged twice in a month

After reviewing my bank statements At&t has been charging me twice every month for service. I'm trying to suspend my account to clear this issue and can't be forwarded to a representative because of a four digit pass code. I would start reviewing your bill if you have automatic payments. 

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18

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Vietnamese translator and att access Viet support

Does att access have a vietnamese phone line or an online vietnamese application Or translators 

Questions

25

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Certificate chain for zeuspay.com broken on AT&T Mobile. Works fine on all other connection.

I'm having a problem accessing a service at https://zeuspay.com on my AT&T mobile internet connection. The certificate shows up as invalid. If I connect to a different connection like WiFi, connect with a VPN, or with another carrier, it works fine. Other AT&T connections have the same issu

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19

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Closed

Moderate/strict NAT and UPnP not successful for my Xbox One S

I am having trouble figuring out how to get my NAT to stay open and the UPnP to work

Questions

2.3K

4

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UPnP not successful on Xbox One

My WiFi works on every device except my Xbox One, it worked fine until a few days ago. Now it says UPnP not successful on Xbox settings. Any way to fix it? I’ve reset Xbox One, and reset WiFi and doesn’t seem to work. It’s a wireless if that helps

Questions

288

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