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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

32.4K

65

Ped installed inappropriate location

This is not an approved location.  Someone needs to contact me asap to have this moved.

Questions

17

4

0

Is it possible to talk to a live person at ATT?

Questions

1.1K

3

0

BGW320-500

Hi, is BGW320-500 compatible with Bonjour? If yes, how do I turn it on?

Questions

24

3

0

Phone calls to increase price or speed

We keep getting calls at our business from the “billing department” saying if we don’t increase our internet tier our price will go up “a lot of money.” For the just under a year we’ve only dealt with a single rep and everything has gone through him. We’re on the guaranteed price plan that was heavi

Questions

16

4

0

Smart Home Manager does recognize BW210

I have the same issue. Smart Home Manager had always worked well. I've had to change out several gateways over the years and the manager has asked ways continued to work fine. Had to change out again. For the first time I received a to a BW210. Now the app tells me that I'm offline. (I'm not - it's

Questions

21

10

0

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Block tiktok

How to block tiktok from WiFi.

Questions

921

14

0

PTR update or delegation

I have a /29 IPv4 and /60 IPv6 I've been trying for months now to get someone at AT&T to update the PTR record for my mailhost. The various emails - including the ones specified in the relevant SOA record (which they are required to monitor) appear to be black holes. Ideally I would like the

Questions

17

5

0

Slow upload on NVG599 wired directly to it.

Im experiencing slow upload speeds on a 9 year old NVG599. Long story short I ended up connecting my MacBook Pro to the NVG599 to see what I was puling down. Was slow and I did a full factory reset and tested. No change.  I do the internal speed test by logging into the router and it shows t

Questions

21

6

0

property damage claim with Sedgwick

ATT hired Silas White Construction last fall to dig in our neighborhood to install fiber lines. They dug in our front yard and hit our irrigation line. We discovered this in March. We called ATT Liability Center and they gave us a claim # and we got set up with Sedgwick to handle the claim. They tol

Questions

30

13

AT&T Internet Keeps Disconnecting - What to Do

We recently upgraded to AT&T Internet a few days ago, and the connection has been intermittent, meaning without warning, the connection will just drop for 15 seconds up to 60 seconds, and then come back as if nothing happened. Obviously very disruptive to using the Internet. This is with the BGW

Questions

7.3K

3

At&t took my $100 without me receiving ANY TYPE OF SERVICE FROM THEM.

Description above pretty much sums everything up. Every time that I'm on the AT&t website, there's an error occurring. I had $100 taken out of my account. No service given and when I tried to make an in-store appointment I was told the appointment was not there and that they could not help me an

Questions

26

1

0

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Internet Outage 4 Plus Days in the Pearland TX area

Home internet has been down since Thursday, April 4th, around 10am. Updates have not been consistent or frequent and none of the recent updates included an approximate resolution time frame. Is there a specific department that can offer more specific information? Is this the common practice with AT&

Questions

182

5

Outage

If I could rate ATT any lower than 1 , I would...How long will this outage fix last.. this is the fifth time in so many days that an outage has occurred.. Please fix it so it will last longer than a week.Thank You..

Questions

58

6

0

Accepted Solution

att fixed upgrade.

Is there any way to upgrade your att fixed wireless from 10mbps to 25mbps???

Questions

28

2

0

Buried distribution line

Hi, An AT&T distribution cable was marked on my property. Who can I contact to get this cable moved?

Questions

22

8

0

Accepted Solution

Official Solution

Closed

Why do I have to give my social security number when I'm adding a service to an existing account?

I'm trying to add Internet to my Cell account.  The representative tells me that I must give my social security number to add the Internet.  I don't want to give my social to someone on the phone.  I'm assuming they already have my social from setting up the cell phone account?  Why do I have to giv

Questions

20K

6

0

Accepted Solution

Extending BWG320-505 Fiber cable from wall

I bought a long SC/APC to SC/APC Fiber Optic Internet Cable from Amazon to extend the fiber cable to move my AT&T BWG320-505 modem beyond the 10ft standard cable going into the wall. But the AT&T Fiber cable has additional adapter or connector attached to the green SC/APC , should I remove t

Questions

38

8

0

Accepted Solution

Airties Wifi Extender no green or red lights

Any help appreciated here, I power on the extender, power lights just flashes on and off indefinitely, no green or red lights

Questions

3.8K

5

0

Internet Savings Offer

So I just realized there is an offer here"Internet Savings Offer: Subj to change and may be discontinued at any time. New residential customers who purchase an AT&T Fiber plan (300Mbps or higher) and have or subscribe to an eligible AT&T postpaid wireless plan will receive a $20/mo bill cred

Questions

20

1

0

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