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"Not authorized to access this website" issue.

Hello. In trying to login to multiple apps to watch live sports, I just keep getting the message: We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password. I've seen other pages where people are troubleshooting this

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102

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0

Accepted Solution

UVerae TV Channels.

We are thinking about downgrading our U-verse TV package from U450 to U300. How much extra are the optional selections for HBO Max/Cinemax package and Sports package and HD?  And what is the price for each package--U450/U300

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51

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Max not working suddenly

I have unlimited plus and have had access to max, I have not changed my plan but it is not letting me link my subscription now? It says they can't verify it and to contact the provider. Please assist.

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659

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Accepted Solution

While watching the Max app, it shut down and now saying “can’t verify subscription”

While watching the Max app, it shut down and now saying “can’t verify subscription”

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37

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Att

I was looking at my credit score and I have a change for 1,011 for att u-verse on there and ihvae never had att so I would like to get it removed so please have someone contact

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36

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Att fiber/ uverse

Had fiber installed 2 days ago now I can’t watch tv because of pixelating and blackout

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45

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Uverse no signal

I have fiber coming into my house to the gateway....ethernet cables from gateway to...my pc, to a WAP for the wireless connection for my upstairs TV, and one to the DVR...with an HDMI cable to my Vizio 50 series TV. My problem is only with the: gatewy-dvr- vizio connection, with that one I am c

Questions

38

2

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sync TV remote with ATT remote

How would I sync my smart TV with ATT uverse service?

Questions

4.2K

4

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Not able to log in to Max

I am trying to log in with my At&t account and it keeps taking me in circles. It will log in but take me to the subscription page to pick a plan. From reading, it seems I should have access to the middle tier plan. Do I need to do something differently?

Questions

188

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d\Did January 2024 nationwide outage of ATT U-verse cause loss of all my previously recorded programs?

Lost all recorded programs after the January 2024 outage.

Questions

127

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My uverse is acting as if it is a badly scratched dvd.

I'm OG and I can only describe how my service is behaving by experiences from my past. It's as if someone keeps standing in front of a satellite dish. The reception is cutting in and out just like a scratched dvd.

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33

1

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Connecting wireless isb7005 to newer 4971 WAP

Hi, I cannot get the receiver to talk to each other. The wireless TV receiver ask for a WPS connection vs. using the sync on the back.  Anything special to get them to work together?

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26

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Uverse On Demand Sound cutting out

We have Uverse TV. Yesterday we rented a movie through OnDemand.  When we started watching it, the video feed was fine but the sound continued to cut out for minutes at a time all throughout the movie.  We tried rewinding, thinking it was buffering but that didn’t help.  We tried tha

Questions

64

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Accepted Solution

How do I open up an S10 remote without gouging the edges of the seams?

How do I open up an S10 remote without gouging the edges of the seams? I have cleaned the innards of several of these remotes and it fixes most of the problems discussed in this forum.  I'd like to know the proper technique for popping open the S-10 S-20 S-30 types of remotes so as to not leav

Questions

54

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Lost signal on uverse. did usual troubleshooting nothing worked

Lost signal on uverse. did usual troubleshooting nothing worked. I'm in an endless loop of  "lost signal" notice on my TV and restart receiver.  Never gets anywhere. This is over a week now................

Questions

76

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Accepted Solution

Uverse non-local channels not working.

All non-local channels stopped working at about 130ish in Nashville TN. Locals seem fine for now.

Questions

39

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This set top box does not match the account settings.

Called support Tuesday morning 05/20/2023 and worked with a lady who ordered a new box for me. Received and installed a replacement set top box Wednesday 05/21/2023. New mod no: VIP2262v1 S/N: M91628EB2500 MAC address: FC:51:A4:B4:32:9D After turning on new box got the following on my tv

Questions

196

3

I can't get showtime anytime through my Uverse subscription

Problem I can't get showtime anytime through my Uverse subscription. Showtime is part of my Uverse package and when I call Uverse customer service they are unable to solve the problem.  They confirm I have the subscription (I do receive the showtime channels on out TVs, but can not access ST A

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747

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Why does AT&T condone false information

Why does AT&T support the spreading of false information and lies. U-Verse carries the ultra right wing channel FIRST. I came across the channel FIRST and listened to one false statement after another. I have no problem with a right wing point of view. However, when the statements are far fetche

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42

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Can’t log in to hbo max even though I have it in my plan

I get an error that MAX “can’t verify my subscription” when trying to login through att. I get the same result when trying to login through my phone, tv or computer.  Can someone help?  I can’t find any solutions for this online but it seems to be pretty widespreD

Questions

188

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