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Incorrect programming guide

The program guide for PBS (KVIE Sacramento) is incorrect and does not align with the actual programs. I contacted PBS and they said they can only show what ATT gives them, and ATT has not provided the correct information for a lot of programming.  How can this get fixed?

Questions

66

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0

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Official Solution

Cancelling Uverse TV, what impact on other bundled services

We have Uverse TV, Fiber internet, and 5 cell phones with ATT. Will cancelling Uverse TV affect the other unlimited services or limit data on the current plan? Uverse TV is almost $200 monthly and it has become cost prohibitive. Thank you.

Questions

708

2

Accepted Solution

Official Solution

ATT uverse receiver is showing a no signal error in TV..

Helo, I have 2 ATT uverse receivers and one of them suddenly stopped working with no signal error message. I tried switching to all other HDMI ports + interchanged remotes, re-started the U verse TV receiver + re-started the main gateway -- but it is still not working. I basically tried all the

Questions

230

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Getting repeated messages that access card (745) cannot be read

I have been getting daily "access card (745) cannot be read." It requires removing the access card, reinserting it, then pressing reset. Whatever I was recording at the time (52 minutes worth) said it had recorded, but then I got a message on a black screen saying all or part of the program did not

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55

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New ATT remote don't pause or rewind live TV or movie or control volume through my Denon receiver

New ATT remote does NOT pause or rewind live TV or recorded TV. What to do? I have a Denon receiver that my OLDER ATT remote did work for volume and channel change, etc. The NEW remotes do NOT do this after following new remote programing instructions. What to do??

Questions

59

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How can I get HBO Max for free with my ATT Plus plan?

Having an ATT Plus plan, I recently discovered that I could get HBO Max for free through ATT. However, while trying to create an HBO Max account through the "subscribe through my TV provider" option, I encountered an error message. After logging in with my credentials, I received an error message in

Questions

21

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HBOMax redirects AT&T login to DirectTV

I am having the same issue. I tap sign in with provider on my android app and then I select AT&T. It redirects me to a DirectTV login page but I'm not a DirectTV customer, my HBOMax service is tied to my phone. Please advise.

Questions

91

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S30-S1A remote does not turn on Yamaha receiver

We recently upgraded to a S30-S1A remote. We programmed it to control our TV and Yamaha receiver. It can control the volume (up/down/mute) and turn the receiver off, but does not turn the receiver on when the Power button is pressed (TV and STB come on.)We followed the instructions from Uverse Help

Questions

1.1K

4

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U-verse TV vs. DirecTV Stream

Is the (not-so-old) U-verse on-demand streaming TV service still around or is someone now compelled to go with DirecTV Stream if they wanted IPTV? They'd like to stay in the "U-verse only" family of services if possible but somebody said that, due to some recent corporate machinations, DirecTV Strea

Questions

7.1K

36

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What is causing the U-Verse channels to freeze despite resetting and diagnosing the receiver?

I've noticed that my U-Verse channels freeze every few minutes. The 'U-Verse Signal Lost' message appears for a couple of minutes before the picture returns, or changing the channel brings the picture back temporarily. My TV is connected directly to the ethernet-wired receiver and gateway, but reset

Questions

83

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I got it to work

I managed to bypass it and login hope this helps. Just sign with your AT&T account credentials even though it shows up as DirecTV login after you click the AT&T provider option. it’ll tell you they can’t find the account bc you obviously don’t have DirecTV but click “forgot my

Questions

25

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Return of equipment

I have returned all equipment by the due date with Fed EX and ATand T called me and asked me why I have not returned equipment

Questions

80

1

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Stuck on "U-verse Message Center loading" screen

I have two TVs, living room and bedroom, each with its own receiver. Bedroom TV is working fine. Living room TV is trying to load the message center. I've never seen that before. I have rebooted the router. I have pressed and held the power button on the receiver for 10 seconds, which didn't solve t

Questions

49

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My Uverse bill has increased 40% AT&T - Loyalty no longer supporting Uverse and cannot offer bundle deal in my area with Directv Stream

I have been with AT&T for over 10years, bundle deal phone, Uverse TV and Internet - every year it is the same thing price goes up and I have to barter with Loyalty desk to get my price back down. Today same thing but loyalty has changed a lot, my Uverse had a 40% increase YIKES spoke with Loyal

Questions

450

19

Billing issues - starting to become an ongoing issue

In December of 2022 I was called to "upgrade" to fiber internet. I did this under the impression that my bill would increase by $5-$10/month.  When I went to pay my bill in January my bill was over $400....  It took me multiple phone calls trying to get it resolved.  Each time I thou

Questions

72

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HBOMAX Qualified plan

The HBOMAX tile is missing. I am trying to login using my ATT wireless provider, MyATT login with my qualified wireless plan. Tried on: TV iPhone Laptop Please re-link my account to HBOMAX. The ATT Digital Helpdesk may have to apply the token

Questions

40

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U-Verse Online offer for U200 Spanish package for $0

I'm seeing an offer online to change my package from Ufamily to U200 Spanish for $0 but I'm unable to change it. https://www.att.com/shop/myuverse/dashboard.html?actionType=ChangeTV-Plans

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35

5

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Can't access free HBO under my plan

Same problem as everyone. I can't get to the HBO tile in my AT & T account.  If I attempt to log in using the HBO max it takes me to a Directv log in page.  Had Directv over 3 years ago and stopped it.  I see no linked accounts.  I had HBO max via a paid subscription and can

Questions

25

1

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UVerse app logon

why all of sudden do I have to logon every time I open the uVerse app even though I click the box to keep me logged in.

Questions

33

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Official Solution

Closed

DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

20.4K

176

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