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U-Verse

How do I cancel my U-Verse Service? I just returned the U-Verse equipment today

Questions

285

1

0

Uverse app Scode 994, every since they cancelled account and reactivated

Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app.  It's saying "Logging in with this AT&T Access ID is not longer supports.  Please log in wi

Questions

43

4

0

ATT Uverse account was closed but not properly. In collections and customer support not helping at all. What do I do?

We closed an ATT Uverse account and returned the equipment, but ATT forgot to shut down the account properly. It eventually went into collections. Opened a ticket with ATT over a year ago and still it sits as collection on credit report. Spent hours talking to customer support stating "they are t

Questions

53

1

0

STARZ can’t access all content

Why am I not able to access all content on STARZ? I can watch some shows and others when I try it to it asks to sign up. I was able to watch all shows up until about 4 days ago. I can access all content on my phone and my iPad but not my tv.

Questions

23

1

0

no service

no service

Questions

27

0

0

HBO Max login issue

I’ve been getting an error on both the Xfinity app and HBO Max that I can’t login because “I’m unable to determine your campus residency” even though I’ve logged on multiple times on the campus’s wifi/vpn. Anybody have any ideas on how to solve this?

Questions

30

1

0

At&t cancelled my HBO Max erroneously

I'm very disappointed that HBO Max was taken from my directv.com by AT&t. I had no phone changes this year to cause this to happen. I have tried to call with no help. I'm about ready to cancel DirecTV but they probably don't care.

Questions

53

2

0

AT&T remotes not working

I have a Dynex TV and the three remotes that I have laying around don't work. They are 2 S10 S3 and 1 S30S1A.  I can't seem to program them.  They don't seem to work my TV at all.  The other remote I have which is a S10 S3 works and it works my LG TV.  I don't know what's wrong.

Questions

62

1

0

Closed

Suspended service reactivated without concsnt!

Highly disappointed with ATT/Directv. I suspended my service and never was told if I didn't call by within 9 months it would activate automatically! Thats absurd! I should have been told on the initial call or received a curtesy call. After all these years with att, they dont care! I should call and

Questions

37

1

0

What to do with HBO login?

When trying to sign in to HBOMax on Roku, why does selecting "Sign in with Provider" and clicking on AT&T lead to a DirecTV sign in page instead, where Uverse login credentials don't work?

Questions

43

1

0

Current AT&T Wireless plans that include HBO Max?

I just ordered a new phone from the Samsung website with the AT&T trade-in upgrade offer. In the process, my wireless plan was changed from AT&T Unlimited Elite (with HBO) to AT&T Unlimited Starter.  I just tried opening the HBO Max app to watch something and was greeted with a mes

Questions

50

1

0

See if I can get the 60 wavied

Wanna see if I can get the 60 billed or waited since I kept same num

Questions

26

1

0

Remote control number pad are only buttons working

Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.

Questions

46

1

0

How to Report Deceptive Billing Practices by AT&T That Result in Collections That Are Not the Consumer's Fault

I tried for months to get adjusted bills that I was told to expect once I stopped all of my services with AT&T for their deceptive business practices. Since I was a 'legacy' DirecTV customer, NO ONE between AT&T and DirecTV account management was able to provide the final combined Uverse bil

Questions

71

2

0

ATT Property Claim - Referred to Sedgwick claims examiner not responding - need resolution

I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house.   The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable.   Damage was repaired and cost me $4,100.    I was assigned to a Sedg

Questions

1.1K

9

0

Error message received during receiver setup - red ‘X’ and number 3

I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic

Questions

47

2

0

Accepted Solution

Official Solution

Using the S20-S1A Uverse Remote

Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?

Questions

65

3

0

HBOMax AT&T login link taking me to DirecTV login

We are trying to sign in to HBOMax on the Roku. We select "Sign in with Provider", then click on AT&T because we have Uverse. However, the AT&T link takes us to a DirecTV sign in page, and our Uverse login credentials don't work.

Questions

918

34

No U-verse TV service

My U-verse has been out since 2/2/23. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has been 14 days. What should I do?

Questions

84

9

0

Wrong connection on receiver. Ethernet and need coax.

I have had Uverse for approximately 12 years. I have one primary receiver (set-top box) that is the recording one and two secondary receivers on my other TVs.  One of my secondary boxes has been freezing during playback of recorded programs.  It only happens on that one box.  I have

Questions

57

1

0

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