My U-verse has been out since 2/2/23. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has been 14 days. What should I do?

I have had Uverse for approximately 12 years. I have one primary receiver (set-top box) that is the recording one and two secondary receivers on my other TVs.  One of my secondary boxes has been freezing during playback of recorded programs.  It only happens on that one box.  I have

I am getting background voives explaining what is going on in a given show.  The voice will occasionally mention that I can get rid of the background voice by turning off SAP. I cannot locate SAP.  How do I find it and get rid of the background voice. bcapex

I really like to watch One America News Network (OANN) and NewsMax. Unfortunately, neither AT&T nor Direct TV offer either of these news programs.  Consequently, I now pay to stream OANN and NewsMax.  Furthermore, both AT&T and Direct TV have lost all revenue my viewership generat

I can't find Bally sports on the ATT listing. I have it on my U300 package-why is it not listed on ATT web site? Are the Bally channels included in the U200 package?

I changed from DIRECTV satellite to DIRECTV stream in December. DIRECTV satellite closed my account at the end of January and now I cannot logon to the DIRECTV app, hbomax or Yahoo email app. I can access email via the web page and the DIRECTV stream box works except for hbomax. DIRECTV support has

I want to change my U=verse package

Not a question a statement on how terrible your AT&T / DirecTV service is and what a dreadful company you have. I have autopay set up and was charged over twice this last month.  I called the 2020 number listed on the billing cycle, twice, after going through multiple menu options, multipl

Is there a way to sort recordings by Date but from Oldest to Newest? I record a bunch of movies every week and need to watch the older ones before the newer ones otherwise I'd never get to the older ones. Every time I go to watch my next movie I have to scroll all the way from the top to the bottom

I am a U-verse subscriber and wondering if that service is going to be discontinued?

How do I file a property damage complaint?

I'm having HBO Max login issues. Under my account it says "expired". And when I log in with Xfinity I get a header telling me to sign up even though I am already subscribed. It seems like some sort of syncing issue. Any help is much appreciated.

My U-verse has been out since 2/2/23. Restarting and rebooting all devices has no effect. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has

Hey does anyone know how much longer we will be without our Fox network? My bill just increased again and yet I'm not getting all of the channels that I once was since we still don't get Fox.

New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static.  I have rebooted the box and the whole Gateway System.  On the input I can see the 3 dots wh

My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings.  The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed."  I have reboo

So I had 1 Gig fiber internet, which included HBO Max for free as part of the service. I HAD to upgrade to the 2 Gig internet as the 1 Gig was not supporting my work from home internet needs. I was constantly kicked from video meetings. Easy no problem to upgrade, I have to be able to do these meet

Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connec

I’ve had ATT for 15 years because it’s the only service for my area and every night at 11pm the signal is lost. I called many times for help and they just walk me through the steps I already tried. I’ve called so may times and get told that my TV must be on a timer, or the walls of my house are mess

How do I request a channel be added to the uverse channel lineup?