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We have AT&T U-verse and lately random shows on our DVR have started to disappear. AT&T have been out twice. They replaced the DVR then replaced the router. I just checked the recordings and 4 have vanished. Any idea what could be causing this? The DVR is not full and shows over 70% space available.
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U-verse TV Equipment
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I was told by a Rep that I had to come to tvpromise.com to apply for my credit for loss of the CBS station, but I am not able to locate how to apply.
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U-verse TV Account
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Official Solution
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How to -- nothing about discount on autopay set up page
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U-verse TV Account
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Did anyone else get these weird automated e-mails? Anyone lose free Max subscription? I get a free Max subscription for having 1 gig internet + legacy U-verse TV (that I pay a small fortune for). But I got a random e-mail on 8/18/2023 claiming I made a change to my account and I'd be losin
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Max Account & Billing
A while back, I had an Internet problem and the AT&T technician screwed up Uverse TV and as part of his diagnosis, turned on the download firmware from Internet feature on my DVR (I don't remember the push button sequence). Now, on every loss of power, the DVR does this 45+ minute boot. How do I
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U-verse TV Equipment
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Official Solution
Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.
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Watching U-verse TV
I returned from being away to find all my recordings gone and HDMI 1 showing no signal, The HDMI 1 problem occurred on one of 3 tv’s. All 4 sets lost recordings. I rebooted the ATT modem and still had the HDMI 1 no signal on the one tv. ATT replaced the set top box to the problem tv. I unplugged
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U-verse TV Equipment
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U-verse applicationDo you versus application won’t work it won’t allow me to sign in
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Watching U-verse TV
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Official Solution
I want to access Max for free (provided by AT&T) through my Roku account - how do I add it? I saw instructions for a Roku tv but not for a Roku device.
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Max Login & Installation
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We just changed to AT&T and my wife is very upset because she can't find her two favorite programs, say yes to the dress and Mash. Anybody know which channels those are on?
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Watching U-verse TV
Tech came out and replaced one of our uverse receivers. He gave us return box and instructions. We returned it next day. Approx July 15th, 2023. Now my bill has a charge for 163.00 for equipment not returned.
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U-verse TV Equipment
Problematic box this was not helpful it has been a nightmare I reset cable box and gateway countless times which I should not have to the equipment should be fully functioning technician that was sent clearly not effective bc it happens at the same time everyday in And out of signal therefore whate
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U-verse TV Equipment
Our main TV is working fine; problem is with secondary TV. Netflix works okay, so internet signal is good. 10-15 seconds after changing channels, it freezes. I can immediately change channels again and get another 10-15 seconds. If I wait, the "U-verse signal has been lost" window replaces the fr
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U-verse TV Equipment
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Official Solution
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l just recently switch over from comcast cable to u-verse att. the problem is there is no local weather radar provided on any channell have the 200 package and on the paper guide which was giving to me from the installer says it has weather on demand. I will go back to comcast if there is no loc
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Watching U-verse TV
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Official Solution
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Only allowed weather channel as trial? How do watch it for free
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Watching U-verse TV
Error message "pay my bill" is appearing on the screen. However, the bill was paid almost 24 hours ago.
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U-verse TV Account
Accepted Solution
Please update the wallpaper associated with U-Verse. We've been looking at the same photos since....well, forever. With all the other negative issues with U-Verse, I think you could at least update the wallpaper. That way, it will give us something new to look at while contemplating if
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Watching U-verse TV
I've followed every direction on connecting the reciever with my phone and every direction with the app and I still don't get an option on my phone to connect. I don't get a "remote tab" and there's nothing in the settings or preferences neither. So wut up wit dat?
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Watching U-verse TV
My auto pay keeps pulling my payment and then saying it's canceled, but the payment is never returned and my bill is continuously saying overdue balance and that balance is only going up even though I have paid and have bank statements to prove it what do I do...
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Max Login & Installation