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U-Verse On Demand Movie would never play properly - I want a Refund

I tried MULTIPLE times over the two-day rental period and the movie would never play without pauses/skips/frozen screen many times a minute. I have numerous streaming services that I have zero issues with. Internet is also AT&T. How do I get my money refunded?

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19

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Needing a new remote

I have asked AT&T for anew remote, given a series of crap: bad weather, availability, order was cancelled. No matter what "agent' I speak to, get the same crap!  "You should get it by 2/16/23...well it is now 2/21/23.  I have called, asked, and NOTHING!  AT&T has become a com

Questions

157

18

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Official Solution

loss of access

Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect. I have not bought a smart TV

Questions

109

5

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Official Solution

how to control AT&T U-verse with the Apple Watch?

Is there any way to control AT&T U-verse with the Apple Watch?

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35

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Unable to activate or access my HBO Max account that is included with my wireless service.

I was looking over my account details today and realized that HBO Max is included in wireless plan. Great! Then I ran into the same issue that countless others seems to be coming up against. I have followed the steps on both the ATT support site as well as HBO Max but have no "Activate HBO Max" or "

Questions

33

2

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Canceled Uverse..and canceled directv

I followed instructions..I canceled uverse after signing up for Directv Directv does not work good here..hard to get a steady connection and has to like binge watch..but not for me..I called and canceled I am taking the disconnected uverse equipment to be returned to ATT..I received instructio

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71

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Can you drop one of three uverse services and still kep the other two?

I have all three uverse services, TV, Internet and Phone. My bill has gone up almost 100% in the last three years and I can't continue with this cost, I want to drop the phone service, will that change the pricing on the two remaining services?

Questions

56

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how to Lower my uverse bill

My uverse 3 service package has gone up almost 100% in the last 3 years.

Questions

64

1

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Official Solution

traded in old phone and lost HBO Max access

I exchanged my old Samsung phone in and I lost access to HBO Max off my plan. I'm an employee and I have the Unlimited Plus plan (had for years) and should be receiving Max free. It doesn't even show the HBO Max "activate" tile on my account screen. Please help

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15

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Updating U-verse TV

I know AT&T is trying to focus on Directv, but show some love to U-verse TV. on AT&T updating U-verse TV. I mean update the boxes or software.

Questions

242

11

Fire TV ESPN app

I am a total novice but I was bought a Fire TV for Xmas. I read that I could download the ESPN app and run ESPN through my internet provider for free. However when I try to play ESPN it says Unable to Play Video. This channel is not part of your TV package.&n(Edited per community guidelines)p

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76

1

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Official Solution

Anynet+

Does U-verse support Anynet+?

Questions

49

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Technician Fee

I requested another UVerse receiver for additional TV. A technician was sent to deliver receiver and I eas charged $99.25 fee for a technician's visit. I believe I was erroneously charged as receiver could have been FedX'd instead of tech bringing the equipment. Please advise.

Questions

46

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Closed

COLLEGE FOOTBALL CHANNELS

I want to get the college football package off there is such a thing on uverse. How do I go about doing that online?

Questions

2.4K

2

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Live streaming TV on Mac

How do I watch live TV on my Mac? I have Uverse with ATT. I know I can from my phone but I want it on my desktop.

Questions

467

2

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Official Solution

Stingray Music

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

Questions

109

6

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Official Solution

U-verse signal has been lost. Only on active channel for a few seconds.

Modem: BGW320-505, installed two months ago. Set-top boxes: Cisco ISB7005, connected by ethernet cable. Since our modem was replaced two months ago, our U-verse TV channels freeze every few minutes on both our TV sets. Some Details: After frozen for a minute or so, an error message appears on the sc

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47

1

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Uverse App

When I use Uverse App to access the Golf Channel, I get Bravo. Has been like this for about a month now. Going to be fixed anytime soon?

Questions

84

9

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Accepted Solution

Official Solution

App Won't stay logged on

When using the u-verse app on my ipad & phone even when asking to stay logged on it logs off after 6 hours even in the middle of a program & that used to be 2 weeks.

Questions

45

1

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AT&T log-in option for HBO Max doesn't work

When I select AT&T as my provider to log in to HBO Max it brings up a screen to log into DirectTV. I do not have DirectTV - I have an AT&T wireless plan.  I have successfully logged into HBO Max using the AT&T option previously.  There is no concern or question as to whether o

Questions

106

9

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