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Att Error - they are "double dipping"

It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav

Questions

146

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0

New Channel 3678 NipponTV

U-Verse has launched NipponTV in HD on channel 3678. It's a channel geared towards Japanese-Americans and may be a reaction towards the impending shutdown of TV Japan.

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74

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0

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Music Choice

With the contract with Stingray set to expire and Directv recently moving from Sonic Tap to Music Choice, and chance that Music Choice will replace Stingray?

Questions

911

5

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AT&T Needs to come their MESS UP

I recently closed my account because of the expense. And now I have a hallway closet with a huge mess of cables just hanging and a satellite on the roof of my house which I want removed. I have made 2 attempts via phone and have spent 1-2 hours each time and all they do is keep transferring me. &nb

Questions

113

4

0

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Verifying

I’m trying to create a login for my account but the store rep typed my email wrong and it’s sending confirmation codes/ID verification to my sons & husbands phones but not mine. How can I get into my account as primary

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14

1

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Blackout Credit for Tegna

Does anyone know if it's too late to get the credit for the NBC (Tegna) outage? I just chatted with an agent to get the $10 credit for ABC (Cox Media) and he said he couldn't do it.

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52

4

0

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Directv Satelite dish 103 testing Problem

I have a slimline dish on a tripod for my camper with a SL5K4NR0-01 LNB. After using the aim 2.0 meter to align the dish the only test that fails is 103 SNR Odd Failed any ides on how to correct it all

Questions

33

1

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Closed

Internet Upgrade Scam- Deceitful Reps Trick Loyal Customers

My family has been loyal to AT&T for years.  My recent experience calls into question the extent that certain representatives value customer satisfaction over sales that are made in a dishonorable, deceitful manor.  Last month, I was told by an AT&T account manager (I will refer to him as P) that th

Questions

1.4K

4

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Uverse remote

How do I get a new uverse remote? I’ve called customer support and never got to a representative. I’ve tried to chat online and I can’t get past the virtual representative. 

Questions

48

4

0

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U-verse is not available at this time Error message

I am getting a”U-verse not available at this time. Please try again later.” Restart Receiver.  I have restarted a ad and reset my router several times and reset my DVR several times over the last 2 hours. Will I ever get my U-verse back again?

Questions

16.3K

206

The future for U-verse TV

We've had U-verse TV for about a dozen years. I know before the spin-off of Directv from ATT, there was serious talk of U-verse being shut down/discontinued/sunsetted, but since Directv spun off and included U-verse, I thought there might be hopes U-verse would be reinvigorated, and we would get sy

Questions

9.4K

59

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Max Can't Verify Subscription

Hello, I have Max included as part of my AT&T subscription. When I try to log in I get this error that says "Can't Verify Subscription" and asks me to contact my provider directly. Can anyone please help me with this? Thank you,

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44

10

0

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Is there a list of remote control codes?

Is there a list of remote control codes on line that I can view to program my remote?

Questions

2K

7

0

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How can I transfer my ATT Uverse TV to my new house down the street?

I currently have ATT Uverse TV. I have purchased a new home down the street from my current home and would like transfer my UVerse TV service to the new home.  I called ATT and was told that Uverse service is not available.  I was told that I can keep Uverse if I transfer my service. 

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114

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Como puedo saber todos los numero que e tenido en mi telefono movil?

Quiero saber cuales han sido todos los numeros registrados a mi telefono

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6

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Cannot connect to MAX

I have an Unlimited Plan, including Max. Until a few weeks ago, I had no problem connecting to Max through the Max ATT link, but now (on my TV and computer) it says that I don't have access through my plan. My son's iPhone can sometimes connect but sometimes not. What can I do to make a reliable MAX

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21

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0

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What is tvpromise.com and why are they removing programming?

What is tvpromise.com and why are they removing programming on nbc?

Questions

472.3K

837

ATT would rather lose long term customer than do whats right

My mother now is 78 years old. I have moved back in with her due to her getting knee surgery and have been helping her with her bills. In Novemeber of 2023 I was blown away when I paid her ATT bill of 356 dollars for her tv and internet.  After looking closely at the bill I see that she was be

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162

13

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Sting Ray music channels

anyone having a problem with Sting Ray music channels abruptly  ending, followed by  mute blank screen?

Questions

224

3

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Max ? Att unlimited plus multiline

Is max included under att unlimited multi line ?

Questions

23

1

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