Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (28.3K)

Activity
Free preview of Showtime and TMC

​Free Preview Begins: March 23, 2023 (Thursday)​ ​Free Preview Ends: March 26, 2023 (Sunday)​ ​If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them.​ I believe the only channels excl

Questions

271

1

0

Newsmax

Supposedly Newsmax is now back on 1220 as of today (March 23, 2023) but on my TVs the First is still showing on 1220.

Questions

212

4

0

Channel not on air

Zipcode: 92336, channel is 1359 and has a static image saying: "the program provider is currently experiencing technical difficulties."

Questions

52

5

0

Lost my SEC+ stream

I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.

Questions

24

1

0

ATT U-Verse app worthless - never works correctly

​​​​Several years ago when ATT introduced the U-Verse app I was so happy, believing I would now be able to use my mobile devices around the house and when I was away to view content, control my receivers, etc. However, what I have discovered is that the app rarely works correctly.  The most fl

Questions

55

5

0

Accepted Solution

Official Solution

Closed

Where Is CHILLER CHANNEL?

Currently I have the U450 and I don't have the chiller channel. What is going on with this? Do I get a credit on my bill for paying for something that I'm not GETTING?WHAT IS UP WITH ATT.....AGAIN!

Questions

20K

27

0

Closed

Connected Community Customer Service

What are the office hours for the AT&T connected community customer service line?

Questions

2.8K

3

0

watch my U-Verse TV through the Oculus Go

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

Questions

45

0

0

Why doesn’t att accept my bank for autopay?

My bank says there is no problem on their end, but the att website continuously expresses error messages when I try to add autopay with my bank account.

Questions

13

1

0

Official Solution

I want to remove Fox News from my line up

I don't watch Fox News and I should not be forced to subsidize Fox News’ lies and bigotry. Over 90 million households subscribe to Fox News but only 3.3 million actually watch them. I don't want to pay them to lie to the American public. Please allow me to remove Fox News from my channel line up or

Questions

200

5

0

Price increase

Is anyone questioning the U-verse price increase in 2023

Questions

156

2

0

Unable to reset password

Hello, I am trying to log into the U-verse app using my @att.net user ID, but I am not able to reset the password. I receive a message saying: Hmm… we can’t reset your password We don’t have the account details we need to reset your password right now. What additional details are needed to r

Questions

47

3

0

Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

Questions

25

1

0

Phone features

I need to access list of calls where do I do this please

Questions

14

1

0

Accepted Solution

Official Solution

Closed

Moving out of apartment and need to put account on hold for several months

So I am moving out of my apartment at the end of the month. I do not move into my new apartment until the beginning of the new year. Which is a month away. Is there a way for me to put my account on "HOLD" and pay a small fee or do I just do the Moving to new address and schedule for the installatio

Questions

1.1K

5

0

Accepted Solution

Official Solution

U-verse TV + Internet issues

I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV

Questions

286

1

0

On Demand not available

Keeps saying try later even after restarting all equipment

Questions

18

1

0

Accepted Solution

Official Solution

Current baseline monthly rate for U200 TV package

Where can I see, on a current official AT&T web page, the current published baseline monthly rate for the U200 TV package? The exact line from my current bill (Feb 25, 2022) reads: Monthly charges       Feb 26 - Mar 25 1. AT&T U-verse TV U200 all included    &n

Questions

3.2K

18

0

Accepted Solution

Official Solution

Reset parental control

How do I reset parental control if I don’t have old password

Questions

51

2

0

HBO Login keeps saying “we want to keep your info safe”

I saw another forum post with the same issue. I had access to HBO max on my iPad with no issues until I was logged out one day. HBO is still working on all my other devices but when I try to log in again on my iPad I keep getting a message saying they’re keeping my info safe and I click “ok, got it”

Questions

170

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.