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For the past week, I get this error message you in the app on my ROKU: “HBO Max Application Error” “Lost Connection to the server” “Error Code -4” All reboots, re-installs of the app, TV, etc….have been done. ROKU is saying it’s HBO Max and not them. Has anyone else had or have this issue and if so,
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Max Login & Installation
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For Direct TV, I was charged for an early cancellation fee, even though the agent who I cancelled with assured the cancellation was done correctly at the right time. It's only $21.20, but I have now been on the phone with customer service FIVE times for almost 2 Hours total time, and it's sti
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U-verse TV Account
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Official Solution
How do I turn off the subtitles that are coming up on my TV?
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U-verse TV Equipment
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Official Solution
I have been very underwhelmed with the internet provided through at&t in my area so I have decided to upgrade to 1000mbps through Comcast. I was wondering if I could keep the U-verse TV because we enjoy it and would hate to have to switch off of it. Thanks
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Watching U-verse TV
Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app. It's saying "Logging in with this AT&T Access ID is not longer supports. Please log in wi
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U-verse TV Account
When will ATT Verse bring back OAN, One American News ? That was the best factual news channel on cable.
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Watching U-verse TV
I was recently looking at my credit report (Transunion) and I have a debt of $309.00 with the description "11 U Verse AT&T collection." I how can I get this removed from my credit report? Please provide me with any information to have this debt removed from my credit report. Thank you.
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U-verse TV Account
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Official Solution
How do you connect the Xfinity modem to the U-verse gateway and WAP to be able to use Xfinity internet for U-verse tv
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Watching U-verse TV
I got the dreaded Your HBO max subscription through AT&T has expired. hoping ATTHelp can fix this? Asking for raise of the issue/escalation and ticket number. please do not respond with copy/paste including instructions for eg iPhone that do not apply. I tried across multiple platfo
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Watching Max
For months now users have been complaining that after the latest app update they have to continually keep logging into the application. I have seen the usual canned responses about reinstalling app etc, non of which seem to work. I also saw one suggestion that a secondary account could log in
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U-verse TV Account
Why is the guide for U-verse wrong almost every day for HD channels for discovery, E!, Nat geo, nat geo w, etc? All the channels who are part of the new streaming services they want you to buy. Is this on purpose?
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Watching U-verse TV
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Tv shows error 775.What does the video bridge look like?
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U-verse TV Equipment
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Official Solution
We just returned from vacation this evening and turned on the family room tv to find a large red x on the screen. The other 2 tvs both work fine. I rebooted the router and receiver with no success. Then attempted to do a disaster recovery which I couldn't get it to do. I'm not rea
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Watching U-verse TV
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Official Solution
The green and red lights on the front of the box are flashing. The screen is telling me to go to Troubleshoot U-verse & Internet. Restarting the box did not fix the problem.
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U-verse TV Equipment
Closed
When I go on my DIRECTV app all I have access to is some of the channels in my subscription. I have no access to any channel below 100. I have made sure my receiver is connected to my network, made sure my receiver is connected in the app, checks for app updates, and deleted and reinstalled the app
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Watching U-verse TV
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Official Solution
My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!
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Watching U-verse TV
I've had this remote control for years. It finally died on me. How do I go about getting a replacement?
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U-verse TV Equipment
Swapped out a wired receiver (one of 3). Now get this error message. Only option is to "restart receiver" which restarts receiver but comes back to this screen. Have rebooted receiver and home gateway multiple times. FWIW other tvs are working fine.... Internet works fine. (Also ATT). on the receive
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U-verse TV Equipment
i never received my reward cards but called reward center and told they were activated and used. what should i do next, because this person is getting away with stealing my cards. can i at least get a copy of the transactions. and find out when they were activated. i am at a loss as to ehat to do ne
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U-verse TV Account
There are several OLD metal AT&T boxes located by the street between 856 and 846 Foxfire Drive, Lawrenceville, Ga in the River Oak Village subdivision. Last year, a car wrecked into these and damaged them badly. They are fallen over, ripped open, and VERY UNSAFE. They are not in use. How do I g
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U-verse TV Equipment