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Were you mistakenly told your plan had changed?

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

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12.6K

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Can no longer access HBO Max (MAX) that I was supposed to have free for life through my cellular plan

I have had HBO Max for free for years through my wireless plan and it seems like since it switched from HBO Max to just MAX that I cannot access it any longer. I have called and messaged and get a different story every time. Today I was told I can no longer get it because of my plan. I have had this

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Recorded playback

Recently purchased Vizio TV.  When I am watching a recorded program, pause it, turn off TV and come back later it is at the beginning.  It either is continue to play or just starting over.   I turn the receiver off so I don't see how it continues to play. 

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22

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Want to save moneye

I currently have Uverse 200 TV package. I need to save money.  Are there more options other than going to the family or basic packages, specifically streaming?

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44

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Accepted Solution

Channel 3 - ABC - Corpus Christi

Why is channel 3 (KIII) blacked out? How can I watch it with the service I am paying for Internet Phone & Cable.  Plus I have had my service for 34 years with ATT

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40

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Max (HBO) Activation

I’ve had Max as part of my AT&T plan for years and it seems to have gone away with our latest phone upgrades. How can I activate it again?

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12

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Small Digital Antenna due to Tegna blackout

Your TV promise states you would help with a digital antenna, where do I get this digital antenna, what does it cost and who installs it?

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256

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How do U-verse TV customers claim a blackout credit or is AT&T scamming us

I am confused about the AT&T Blackout Credit for U-verse TV. If I go to tvpromise.com, select "U-verse TV" as my TV service and my zip code, I get a pop-up which says:   "We’re pursuing every avenue to get your station back and continue to offer temporary bill credits to try to make up in

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59

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max cant verify subscription

I have att unlimited elite. max should come with it. Max was working great until a few days ago.

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14

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Unable to verify acct on Max

Trying to login to Max, which is included in my plan but I keep getting the message that it is unable to verify acct.

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17

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Wrong language playback only in spanish

I have a new Chromecast with google TV 4k, I have been watching with no problems until a few days ago. Certain movies are only in Spanish. I attempted to change the language and english and espanol the movie is dubbed in Spanish only. I attempted to watch The Sitter 2011, and Pathfinder 2007. Both o

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159

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Max account not verified with att login

I have max service listed as a benefit with my wireless unlimited account. when I log into max and verify with my provider—ATT it”can’t verify subscription.” I spent over 1.5hrs on the phone with ATT who transferred me to directv who then offered I could pay for max.  Fix my max account acces

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AT@T I'm getting this error message when trying to watch direct TV on my phone, I can't log in, please helppp!!!

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.

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18

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Accepted Solution

phasing out Uverse Packages

Is ATT getting rid of Uverse packages

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89

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Need channel number

What is The CW channel number on U-Verse

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23

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Official Solution

UVERSE SHOWTIME ON DEMAND

THE UVERSE SHOWTIME ON DEMAND ON MY TELEVISION IS ONLY LISTING A COUPLE OF MOVIES. IT'S THE SAME WITH HBO AND CINEMAX AND THE MOVIE CHANNEL. WHAT'S GOING ON ?

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344

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AT&T Direct TV Refund via Northlane

I was sent a Mastercard from Northlane for a refund from DirecTV after being incorrectly charged for unreturned equipment. I was unable to transfer the balance and have been unable to log back in since then.  Three emails to Northland over 5 days have not gotten responses and their customer se

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Where to return broken remote

Hi, I recently received a replacement remote controller for my U-verse DVR after chatting with the rep. I was told to return the broken one through the UPS store. So I brought the remote to the UPS store but they only accept main equipment returns, not just a remote. It is not worth returning a bro

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Can’t verify subscription Max

I haven’t been able to sign in with Max. My AT&T plan covers it. I don’t have SSO enabled. I’ve tried multiple devices. It states “can’t verify subscription”

Questions

1.8K

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Channel 99 on DirectTV Stream or UVerse

Hello, I run a Public Access Channel that has the equipment and a contract to send our channel to AT&T. We have a UVerse account and box to monitor the channel, but channel 99 is not available. Can anyone tell me what package includes channel 99 or how I can monitor my channel with AT&T as a

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