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HBO Max Issue

Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited

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Connected Community Customer Service

What are the office hours for the AT&T connected community customer service line?

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2.7K

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No longer have access to hbo max access on grandfathered plan

I have the unlimited plus plan which still states that I should have access to HBOMax. I had directv as well the my logins were the same so I never knew which one I was using. I called support and was advised to call HBOMax support, the unlinked the login from my old directv account and said I shoul

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Free preview of Showtime and TMC

​Free Preview Begins: March 23, 2023 (Thursday)​ ​Free Preview Ends: March 26, 2023 (Sunday)​ ​If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them.​ I believe the only channels excl

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5

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watch my U-Verse TV through the Oculus Go

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

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4

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Why doesn’t att accept my bank for autopay?

My bank says there is no problem on their end, but the att website continuously expresses error messages when I try to add autopay with my bank account.

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4

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Official Solution

I want to remove Fox News from my line up

I don't watch Fox News and I should not be forced to subsidize Fox News’ lies and bigotry. Over 90 million households subscribe to Fox News but only 3.3 million actually watch them. I don't want to pay them to lie to the American public. Please allow me to remove Fox News from my channel line up or

Questions

88

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Lost my SEC+ stream

I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.

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5

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ATT U-Verse app worthless - never works correctly

​​​​Several years ago when ATT introduced the U-Verse app I was so happy, believing I would now be able to use my mobile devices around the house and when I was away to view content, control my receivers, etc. However, what I have discovered is that the app rarely works correctly.  The most fl

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23

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Price increase

Is anyone questioning the U-verse price increase in 2023

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104

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Unable to reset password

Hello, I am trying to log into the U-verse app using my @att.net user ID, but I am not able to reset the password. I receive a message saying: Hmm… we can’t reset your password We don’t have the account details we need to reset your password right now. What additional details are needed to r

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30

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

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8

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Phone features

I need to access list of calls where do I do this please

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2

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Official Solution

Closed

Moving out of apartment and need to put account on hold for several months

So I am moving out of my apartment at the end of the month. I do not move into my new apartment until the beginning of the new year. Which is a month away. Is there a way for me to put my account on "HOLD" and pay a small fee or do I just do the Moving to new address and schedule for the installatio

Questions

1K

5

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Official Solution

U-verse TV + Internet issues

I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV

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54

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On Demand not available

Keeps saying try later even after restarting all equipment

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7

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Official Solution

Current baseline monthly rate for U200 TV package

Where can I see, on a current official AT&T web page, the current published baseline monthly rate for the U200 TV package? The exact line from my current bill (Feb 25, 2022) reads: Monthly charges       Feb 26 - Mar 25 1. AT&T U-verse TV U200 all included    &n

Questions

2.7K

18

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Official Solution

Reset parental control

How do I reset parental control if I don’t have old password

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14

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Channel not on air

Zipcode: 92336, channel is 1359 and has a static image saying: "the program provider is currently experiencing technical difficulties."

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20

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Official Solution

Loss of signal

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

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63

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