An unfortunate accident the box and label that it came with got thrown out. So I would like a new one so I can return this phone

As a Canadian tourist I purchased an AT&T eSIM card from an agent in Las Vegas. I wanted to be able to call Canada, but the prepaid 30 day service I was sold did not include calls to Candad. The agent admitted he sold me the wrong eSIM but said he could not issue a refund, I would have to call h

I recently ordered the iPhone 15 using the trade in offer, trading in my iPhone 11 for $800 off the 15. After doing some research I realized that the new USB C form factor on the 15 will not take advantage of the USB 3 technology. The 15 Pro does take advantage of this technology, so my question is,

my cell phone is being held ransom by AT&T after i have paid them over $6000 in fees and merchandise. now that i have found a provider that only costs $30 for Unlimited Data & Hotspot, they have my device locked which is preventing me to stay in contact with my family, hearing from potential

I have a iPhone 14 Pro Max ; I have prepaid card not due until dic 11. I can not make or received phone calls ! What’s wrong? Thanks

Text logs for all my phone lines (6 of them) stopped on 09/28. AT&T can’t explain it. They even opened a ticket which they closed without resolution. Call logs for all lines are still available, just no text or data logs since 09/28.

I can't setup my voicemail, when I call to 1 an error message said the call can't be completed as dialed. My visual voicemail is setup but I never receive the messages that the callers make me so, I would like to know how can I solve the issue.

I got into a trade-in promo and got 800$ off my new phone, but I can’t pay off it in the website, the promo doesn’t attach, I do only receive the discount in the monthly bill. Is there a way I can pay off my device with my discount?

Hello, I recently started service with a new iPhone, I have very good credit and was approved for payment plan no deposit. Rep said I am eligible for 9 lines but when I try to order online or in store it says I must pay in full at check out

I have tried from multiple cell phones and land lines and the * button does NOT interrupt for me to be able to enter my PIN. I also tried calling 888-288-8893 and entered my phone and PIN but it says the information does not match the system (but I know it is correct). An ATT rep said everything loo

How to upload proof of healthcare field

I have left my iphone in the office and need to check voicemail but don't know voicemail password. Can I change the voicemail password remotely through ATT website?

My 5G connectivity was working fine up until Sunday, which was the day I renewed my monthly prepaid plan. After the renewal date, I can still call/text, but 5G connectivity is basically gone. I tried refreshing my connection on the AT&T website, but this resulted in an error.

SSTNC-002: We've already registered your response for this phone number. I have unsuccessully ordered this same device 4 times and now it’s telling me that I have responded to the T&C yet it won’t ship. Is there a way for me not to have to pay for this device again and get this one to ship?

Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed

Hi, I’d like to check how much mobile data I have left but when I dial the phone numbers as requested I just get an error message. I’m using an iPhone 13 / IOS 17.1.1

My wife and I have separate phone numbers, but are both receiving each other’s voicemails. Is there a setting that needs to be changed so this doesn’t happen?

I bought a new phone but want to wait till Christmas to activate it. Will I be able to wait?

On the paygonline.com web site for AT&T Prepaid, I want to get my call log history from December 2022 (I am writing this question to the forum on Nov 28, 2023), but the Account History web page only allows me to select as far back as June 1, 2023. Is there any way to get my December 2022 call lo

I own a (iPhone 7) and keep receiving phone calls and text messages for the previous owner of my phone number every day. I have the name of the previous owner through the messages I keep receive. I’ve been blocking these callers but they keep contacting me through different numbers. Is there anyway