​​I submitted an unlock request for an Iphone 11, however this request has been "In Progress" for over a month. Note that the device is fully paid off and is no longer an active device it was replaced with an Iphone 14 on the account. Please advise how to proceed​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Request

I was hospitalized for a couple weeks after I purchased my S23. I realize now that I am a fee days late in returning my trade in phone. Will I have to pay a penalty or will I be charged the full price for my old phone?

My spouse will be traveling to Europe. From what I can see, I need to have international on my phone (I'll be in the U.S.) and he will need the International day pass for us to call/text one another? Thanks!

I have a business account with three numbers on it and two smartphones. All was bought at AT&T store in February. Several day ago account was canceled and phones were blocked. How to unlock account and phones? I visited AT&AT store several times, I called several times and wrote to Fra

I am in the AT&T 5G+ coverage area, yet I experience dropped calls, doesn't AT&T have a responsibility to provide me a service that I am paying handsomely for at $164.00 per month? I even use my WIFI service (yet another fee) with WIFI calling and still experience dropped calls. Called numer

How do I use an esim on my iPhone for travel in Great Britain

For some reason, my visual voicemail has been disconnected and all my unanswered came are going to my manual voicemail. I don't like that voicemail, I love the visual voicemail, but I can't figure out why it's off and how to turn it back on and working again. I'm using a Galaxy A13 smartphone. It ha

I currently receive emails from ATTMobility.Outage.Notifications@att.com detailing network problems on AT&T's wireless network. It's nothing I ever signed up for, and I'm not an AT&T customer. I receive around 200 emails per week. I currently sort them into the trash, but that still counts a

What is the replacement for the LG Wireless Home Phone (LG-AF300) since 3G is going away?

I try sending SMS from one of my corporate work systems , sending email to my work email works fine , but sending SMS to my callphone ( for alerting ) does not work . It used to work a month ago. My IT SMTP department says that they did not change anything and that the 554 5.1.0  indicates tha

​Learn what you need to do to unlock your device and the requirements ​ ​To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need bef

​I travel a few times a year to Cape Town, South Africa. The most recent trip I took in November 2022 the International Day pass coverage was terrible.  I was there for 14 days and only about 3 or 4 texts went through.... and zero calls worked (inbound or outbound) I could only text when I was

​My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m

I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl

My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you

I was speaking to customer retention and they told me they made a case. It's been more then 3-4 weeks I get no response or call from back office. Then some of them tell me the case is closed and some tell me is still open, I feel like they just bouncing me around.. the issue was at the store and cus

Please At&t How to Unlock

I just made a payment to my account at around 2pm on March 28th it gave me verification as soon as I have done so. Now it's showing that we are inactive even after I already paid I paid 118$ that's with the tax

I forgot my voicemail pin#,how do I get it or reset it?

​I sent my phone in mid January and here it is almost April and still no update. When I called some foreigner took my call and was more interested in selling me another line, just told me it should show next bill, next bill came and went and still nothing. Another call and they asked me if I had the