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Is it possible to get an eSIM for my wireless account that uses a physical SIM?

I would like to get an eSIM for my wireless account. Currently, I have a physical SIM. I tried the steps listed here, but for my device there is no "Get a new eSIM" option shown under "Options & Settings". Is there another way to do it? Thanks!

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How do I change my billing date

I get paid the first of every month and my plan always shuts off because it is due before the 1st of the month.

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13

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ATT says I have 5G coverage but I have 0-1 bars at my house and 5GE coverage. I can barely make outbound calls and they continuously drop.

How to I fix this? There doesn't seem to be any support online. I have driven around my neighborhood and the surrounding streets have better coverage. It seems my half of my street is in a deadspot. I can't even call customer service from my house because the call doesn't go through. There is an ATT

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16

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DAS & Small Cell Integrator & Design Architect

How does my business present itself for Carrier DAS | SMALL CELL | MACRO CELL Wi - Fi Integrations 

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8

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Accepted Solution

Payment extension for wireless

I would like to get a payment extension for my wireless service. I'm  habing trouble finding doing it.

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15

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Hays manger name brandon clapp crosses the line when he abuses his power towards a customer who just wanted to be part of the at and t fami

Brandon who is known for his abusive past is dating/living with my youngest sister who has a kid with often comes up to my moms so ws both can see the baby. Me and him have never got along but been keeping it peaceful so that the kids dont see the hate. On superbowl sunday he tells me about the n

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20

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Incorrect DNS response on ATT Wireless (no errors on wifi or on other mobile networks)

Have a mail server that, periodically, gets results in a certificate error on ATT-connected iPhones (only). The cert shown belongs to securelogin.hpe.com which, clearly, I don't have the key for (and Digicert didn't issue that to me). The only thing I can think of is that the DNS servers on ATT are

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11

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Refund from credit owed after cancelling service

Att has been double billing my elderly mother for over two years. When she first noticed it she called them multiple times and just got transferred from one person to the next. She finally (after a year) got them to recognize that they owed her this money and just added a credit to her bill. They ne

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12

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Accepted Solution

Official Solution

Prepaid minutes for elderly people who will never use the phone

My eighty year old father wants a cell phone just in case his home phone is down due to weather. He will never use it, as he hadn't when we tried this years ago. I want to buy the cheapest flip phone possible, with a few buttons as possible, no smartphones. Then want to purchase 100 minutes o

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46

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Not getting call waiting notifications

My Calypso 3 phone is not letting me know by sound notification that someone else is calling when I am actively on a call.

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7

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Straight Talk iPhone xr compatibility

My wife has a 2021Straight Talk iPhone XR. We can get it unlocked because of length of service. Will this phone with a sim change work on AT&T network?

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10

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Credit

Just placed an order for new service and 2 phones was turned down!! Said something in my credit history! I carry an 810 score with a clear credit history!!! What the heck! Makes me never want to do bussiness with AT&T wireless.

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25

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When will the samsung s22 receive 5.0 ui update

I keep checking my phone and says phone is up to date but that's incorrect.

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163

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AT&T Mobile Tower Down?

I'm located near the Prizer Point Marine in Cadiz Kentucky 42211 and have not been able to make or receive calls for a week now. I can drive 15 minutes down the road and everything works perfect 3-4 bars. Anyone else having an issue?

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14

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Prepaid card

Hello. I have a question so I bought a prepaid card from you guys and it hasn’t been my month that I got the card and it stopped working for some reason and I would like to know why?

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14

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AT&T Retail Store Lost my trade in phone

Not only did I hand in my iPhone 12 to the associate the day I upgraded, but also had to come back the next day to process the paperwork for it. I saw my trade in phone that day also. Manager called me weeks later to say that couldn’t find the phone and I’d have to pay full price for new phone if no

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12

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How do I set up my personal hotspot

Help please

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3

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Trading in Verizon iphone

Trying to set my granddaughter her first phone. She has a perfect iPhone 7. has her phone # with sims. What is the best option for this scenario?

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15

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Accepted Solution

AT&T Prepaid Service issue

I bought a Prepaid Sim card from Best buy and activated by online. I had to Activate the sim card from Mexico as I didn't had time to insert the sim card while I were in US. I successfully activated the account and received the number, and paid the amount. I were able to use it as Telcel because

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22

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Not getting notice of call waiting

My phone doesn't give any sound or notice of calls waiting when I am on the phone talking.

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8

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