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Unsure of AT&T Text is possible fraud

My daughter (who is on my plan) received a text from what is believed is AT&T. "AT&T Free Msg: It looks like you no longer have an eligible unlimited plan...." Call 800-331-0500 for more info.Is this legit?

Questions

1K

3

0

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Official Solution

Copying text from a message

I can no longer copy a phone number sent in the body of a text. Any solutions?

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16

1

0

Accepted Solution

Dead Zone on Garfield Ave

How do I report a dead zone in this area? It is about 5 blocks all around in Monterey Park. The call drops and it goes into SOS mode for about 5 blocks. I checked the coverage map and it says that there are no issues. Area code is 91754.

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20

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ATT closed my account, sent to collections, and can't reopen and activate my mobile phone.

ATT gave me a promotional deal in February 2024 if I switched a landline at my office (account was for landline, fax line and internet) to a mobile phone and kept the fax line and internet. I continued to receive my bill for my account which was paid automatically, and never received information ab

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71

5

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Official Solution

International Data Package Specifics

If I am connected to a wifi network without cellular data turned on, but still send texts/calls, am I charged the international data package fee?

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18

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My son is in England but unable to enable data roaming

We have the international plan with AT&T, and my son is in England but unable to use his phone. When he goes to Settings, he doesn't see an option to enable Data Roaming. He also sees a "no SIM" message under the eSIM section. Is this the issue? How does he fix it while there?

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37

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Closed

Bad for Small Businesses - DON'T DO BUSINESS HERE EVER AGAIN

I went to the AT&T store near me yesterday to set up a business account. My priority was to get the Netgear Nighthawk 5g pro for my food truck and the wireless plan that came with it plus brought my own phone number to set up the new business phone plan. The guy at the store set me up with everythin

Questions

464

7

Orange SIM card - Europe

I am traveling to both the UK and France next month and am looking at buying an Orange SIM card or eSim instead of using ATT's international plan. Have any other iphone users had experience with this?  My phone is paid off, but in settings under "carrier lock," it says "SIM locked."  I'm

Questions

1.1K

5

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How can I get AT&T to update their CNAM registry database to display my companies name??

My business is not an ATT Customer. We Utilize TEAMS VOICE and have updated the CNAM DB to our company name.  ATT CNAM database is still showing the wrong caller ID.   How can I get AT&T to update their CNAM registry database to the correct name? 

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22

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Accepted Solution

Cell Phone Number That is Local to the Country

I have AT&T, and I'll be traveling to the Philippines. How do I get a local Philippine cell number so that it is a local call for Philippine residents calling me?  If I get a SIM in the Philippines when I get there ( swap with the US SIM in my phone), will it have a local Philippine cell n

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23

1

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spam calls, more than half a dozen a day

Can someone from ATT explain why all of a sudden I started getting spam calls after switching from Tmobile to ATT??? I'm ridiculously getting a high number of calls the very next day after switching, definitely something to do with ATT. Should I ask for a full refund and switch back to the previous

Questions

2.2K

10

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Accepted Solution

need legals contact info

i need to contact the legal department to serve a subpeona to get text transcripts between my number and another number on my phone going back numerous years for a custody trial, nobody at the brick and mortar stores as well as chart service are willing to provide me with that contact info, i have a

Questions

53

11

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How to unlock esim in advance?

We can't unlock your device until 60 days post-purchase. Please submit an unlock request after you’ve had your device for 60 days or

Questions

29

11

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S10 5G - ATT Unlock Portal Says IMEI Doesn't Match

Hi, when I try to enter the imei for my Samsung Galaxy S10 5G on the AT&T Unlock Portal, it says that "the IMEI you entered doesn't match an AT&T device." Please help me unlock this phone as it is definitely an att device because it was released as a att specific device.

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23

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AT&T Not Honoring "Any Year, Any Condition"

I had a perfectly functioning phone that I had no intent of upgrading in the near future. Until I saw the endless commercials for "Any Year, Any Condition" and saw this as a great opportunity to upgrade an old Galaxy phone for a brand new S23...for free!  Too good to be true?  I guess so.

Questions

1.8K

33

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Accepted Solution

How can I report a several dead zones located all next to each other?

How can I report several dead zones located all next to each other? These are outside unobstructed and within the coverage map.

Questions

49

5

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i ahve international roaming package and my data is working internationally, but i am neither able to make voice calls or recive calls

Data roaming is on, International roaming package is active, able to access data, unable to make or recieve voice calls

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15

1

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I want my phone duplicate bill

I have iphone 15 pro 246gb purchase from you and I want a duplicate copy of my phone bill so please get help with this I lost my phone bill my phone details are (Edited as per community guidelines) (Edited as per community guidelines) Please get me help with this please share duplicate bill copy

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22

4

0

SSACT-557

Need help to activate sim Xiaomi t11 pro. Cannot activate at&t sim just bought yesterday from Walmart

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21

1

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Employment Verification

Hello! I recently visited an ATT store and purchased a new phone. During my visit, an employee mentioned that I could receive a monthly discount based on who my employer is. He noted that I would have to provide proof of employment online with a paystub, but unfortunately, I did not receive more det

Questions

30

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