I am having a problem where when I play any online connected game my phone switches to mobile data which disconnects from my games. I tried turning off the setting that switches to mobile data when the wifi isn't working and that works but, then it doesn't turn wifi off when I leave the area so, I h

I am trying to access my att account on my macbook air computer and it won't let me.

Hi, I have returned my Trade-in device on Oct 2022, till today(Mar 21 2023) ATT says its not recived , but back in November 2022 itself I got a mail saying Ptiney Bowes recieved the device, on talking to ATT, Ptiney Bowes is a system name. I have been following up with ATT since last five months

Some calls just go to voice mail

My voicemails are delayed, sometimes several days. This has been an ongoing problem and existed prior to upgrading my phone. It sometimes improves (at best usually 30 min delay). AT&T rep suggested the following work arounds: turn phone on/off, turn WiFi on/off, dial into voicemail vs looking at

I bought a new dual sim phone. I have an AT&T pay as you go plan and a Telcel Sim Card in there. Under preferences, it shows 5G available on the TelCel Sim which is a bit odd as I don't think they have 5G in mexico yet. On the AT&T sim is shows 4G/3G

Hi AT&T, I am Eddiee from India I bought a second hand iPhone in the US last year, but it is still linked to the previous owner account. Apple told me they could remove the lock if I provide them the original invoice or a copy of it. can you help me out

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

Hi, I upgraded 2 phones iPhone 12 pro max and traded in 2 old phones. But I sent the old phones using the return label by mistake. I see that these have been sent to return agent in Warrendale PA. How do I get these phones to the trade in facility?

​Paid off my iphone 12 pro max and not able to unlock my device because its reported lost or stolen, but I've never did it ​Week ago spent couple hours on support line, trying to understand who reported my phone and how is this possible because att has so many levels of security and eventually th

One of the individuals on my phone plan, somehow took her phone when it was not paid off (I was still paying and transferred it to another carrier.  AT&T allowed this now I've had to pay phone off and she has phone.  What can I do?  Does At&T legally allow this if so I'm swit

After international calling plan is on phone, and call without Wi-Fi is made it’s $10.00/ 24 hour period… is this correct? Are there any other extra calling fees: charged for local? Distance within country? Overseas? What is best solution for calls: The travel will be for up to 2 years. Ph

I am an active ATT Wireless customer and I also operate a telephone based service that sends out on-demand, opt-in only advertisements and CC receipts via SMS directly from the phone number being called by the recipient. My system was operating perfectly until recently, when apparently your company

Is AT&T trying to run off all of their customers???? I've been a loyal wireless customer for 37 years and a Uverse customer for 11 years.  All of my services with AT&T have gone up over $165.00 per month combined in the last month with no explanation other than they want to phase out U

What is the best legal way to hurt AT&T? AT&T is currently holding my phone hostage.I pre-paid for a year of AT&T's prepaid service.My phone and account are eligible to be unlocked. I paid a year's subscription to a new carrier.I followed the directions at https://www.att.com/devic

Hello, I called +1.314.925.6925, and the line is not in service. It is also in Spanish which I'm only a beginner with. I'm writing because I purchased a SIM while traveling abroad to Spain from the US in order to avoid International Day Pass Fees. I also have my Cellular Data set to my European SIM

​srsx-messagelimited-09-ac is on cell usage report. Who is this?​

Hi! Need some help if anyone has had the same or similar issue. I have stored my photos and videos in ATT Photo Storage App/cloud but now it only shows photos from Oct 2021 onward. All my previous photos/videos are gone. I have tried multiple times emailing and chatting with ATT with no help

I'm trying to follow up on my trade-in problem and I can't call their number from outside the USA. The Link to their website doesn't work from outside the USA and the link to their chat app doesn't work from outside the USA.  Which is somewhat disappointing since I specifically switched to ATT

When I try to make a 1-800 number outbound call, there is no tone, I only hear my own voice. I can make other personal calls to people in my contacts, just cannot make a 1-800 call. I do not get the 3 beeps or any call fail notification. I only get silence and hear my own voice (not echo), ju