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Everytime I try to access the Calls feature of AT&T's ActiveArmor app, I receive an error message stating "We hit a snag: That was unexpected. Let's try again." It is not blocking any calls and not allowing me to reverse look up numbers. I have tried deactivating the app to uninstall, then reins
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Android
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Official Solution
Closed
iPhone 11. An essential upgrade. Shoot 4K videos, beautiful portraits, and sweeping landscapes with the all-new dual-camera system. Capture your best low-light photos with Night mode. See true-to-life color in your photos, videos, and games on the 6.1-inch Liquid Retina display.3 Experience
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Apple
For quite a few weeks I’ve been having an issue with delayed notifications. The first time I receive the notification it will say something like “5 min ago” or “9 min ago” etc. The time varies, but they are intermittently delayed. I cannot make it happen on demand. It is happening with apps and text
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Apple
Closed
I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n
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Apple
I bought my Galaxy Note 9 new from Walmart and they set me up with a new account. My Device says i have a 512 GB Galaxy Note 9, but my actual phone says it's only 128 GB, the lowest amount of storage available. I had to pay off this phone and am wondering if this could cause a price discre
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Samsung
I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer. I could also see if it had spam usually indicating the number(s). This way I did not have to worry about using my minutes on my 35 cent a minute plan to
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More AT&T PREPAID Discussions
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The short version is ATT in-home expert came to our home and gave us a very good deal in September, but later ATT charged me $60-80/monthly more than he promised. When I contacted them, they claimed I misunderstood the deal given by in-home expert while I claim the opposite. When I checked the inter
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Wireless Billing
In Feb 2022 I was "Switch" from my Preimer Account login to a MY AT&T. I now have NO ACCESS to my account. I have tried for over a year to get this fixed and continue to get the run around but always with a PROMISE THEY WILL GET RIGHT BACK TO ME! Do I just need to get a new provider or
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Online Account Access
Here's the situation. AT&T was running an offer...Any Samsung Device, Any Age, Any Condition...Get a free Samsung S22. So, we go into the store to trade in my wife's S9. The gentleman there states that we qualify for an $800 credit for the trade-in. Perfect...The new phone was $800. We will get
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Phone & Device Upgrades
#3 days and not one reply from ATT. or even acknowledgment ??
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Data & Messaging Features, Internet Tethering
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Official Solution
How do I set up do not port
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Account Features
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Official Solution
Call log and blocking not working. How to fix it?
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Account Features
I just tried to change my payment info online, but when I go to make a payment, paygoonline asks for a different password than the one I use to sign into AT&T. I tried to get a temporary password or pin number from this page but no matter how many times I try, it won't accept my Captcha input. I
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Account & Usage
I traded in 2 iPhone 11's and sent the phones into where I was told to send them and AT&T refuses to provide me the monthly trade in value as agreed as they state the agent who took the order did it incorrectly. I have asked for my old phones back or the credits earned and I am being refused bo
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Wireless Billing
I returned my old Galaxy Z Fold on March 28, 2022 via the United States Postal Service. I have the receipt and tracking that I sent it off and it was accepted by the post office. Yesterday I received a text message and an email that I was being charged $329 because they had not received the phone.
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Phone & Device Upgrades
I'm using a sim card for my cell service and I was wondering if it's possible to add esim on my single line plan, so I can separate voice from data services?
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Android
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Official Solution
I have had this problem for 5 months! I have always been able to log in to my account. But starting a few months ago, I get a security page that says "Let's double-check that its really you". So it asks where to send my code. I check my phone number. And a code never comes. I have called AT&T a
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Online Account Access
I upgraded my phone and was not sent the FirstNet SIM card. I received the standard sim
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Apple