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"Hit a Snag" error message when accessing Call Protect Feature in ActiveArmor

Everytime I try to access the Calls feature of AT&T's ActiveArmor app, I receive an error message stating "We hit a snag: That was unexpected. Let's try again." It is not blocking any calls and not allowing me to reverse look up numbers. I have tried deactivating the app to uninstall, then reins

Questions

3

0

0

Accepted Solution

Official Solution

Closed

iPhone 11 - Available Now

iPhone 11. An essential upgrade. Shoot 4K videos, beautiful portraits, and sweeping landscapes with the all-new dual-camera system. Capture your best low-light photos with Night mode. See true-to-life color in your photos, videos, and games on the 6.1-inch Liquid Retina display.3 Experience

Questions

9.7K

9

0

Delayed notifications from apps & messages

For quite a few weeks I’ve been having an issue with delayed notifications. The first time I receive the notification it will say something like “5 min ago” or “9 min ago” etc. The time varies, but they are intermittently delayed. I cannot make it happen on demand. It is happening with apps and text

Questions

662

44

Buy iphone

I want to know about the details of monthly payment.

Questions

21

1

0

Closed

Transfer between Android and iPhone

I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n

Questions

357

1

0

Price Discrepany? My Device is 512 GB. Actual phone is 128 GB

I bought my Galaxy Note 9 new from Walmart and they set me up with a new account. My Device says i have a 512 GB Galaxy Note 9, but my actual phone says it's only 128 GB, the lowest amount of storage available.  I had to pay off this phone and am wondering if this could cause a price discre

Questions

19

1

0

what happened to my alert on laptop re phone alerts

I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer.  I could also see if it had spam usually indicating the number(s).  This way I did not have to worry about using my minutes on my 35 cent a minute plan to

Questions

6

0

0

Accepted Solution

In-home experts scam

The short version is ATT in-home expert came to our home and gave us a very good deal in September, but later ATT charged me $60-80/monthly more than he promised. When I contacted them, they claimed I misunderstood the deal given by in-home expert while I claim the opposite. When I checked the inter

Questions

30

5

0

Premier VS My Att Loop

In Feb 2022 I was "Switch" from my Preimer Account login to a MY AT&T. I now have NO ACCESS to my account.  I have tried for over a year to get this fixed and continue to get the run around but always with a PROMISE THEY WILL GET RIGHT BACK TO ME! Do I just need to get a new provider or

Questions

54

6

0

AT&T Not Honoring Samsung Trade-In Offer

Here's the situation. AT&T was running an offer...Any Samsung Device, Any Age, Any Condition...Get a free Samsung S22. So, we go into the store to trade in my wife's S9. The gentleman there states that we qualify for an $800 credit for the trade-in. Perfect...The new phone was $800. We will get

Questions

186

2

support help with outlook to phone not

#3 days and not one reply from ATT. or even acknowledgment ??  

Questions

10

2

0

Accepted Solution

Official Solution

How do I set up do not port

How do I set up do not port

Questions

9.9K

22

0

Accepted Solution

Official Solution

We hit a snag!

Call log and blocking not working. How to fix it?

Questions

21

2

0

GSM modem 8 port

will a pre paid ATT sim card work in the modem

Questions

10

1

0

Prepaid call center went home more than half an hour early and your webpage for online payments has been broken since last year

I just tried to change my payment info online, but when I go to make a payment, paygoonline asks for a different password than the one I use to sign into AT&T. I tried to get a temporary password or pin number from this page but no matter how many times I try, it won't accept my Captcha input. I

Questions

10

2

0

Returned my devices in the Trade In Program but ATT will not give me my refund!!!

I traded in 2 iPhone 11's and sent the phones into where I was told to send them and AT&T refuses to provide me the monthly trade in value as agreed as they state the agent who took the order did it incorrectly. I have asked for my old phones back or the credits earned and I am being refused bo

Questions

9

1

0

Returned Phone to Parcel Return Service and It's Not Been Received - AT&T Charging Me!

I returned my old Galaxy Z Fold on March 28, 2022 via the United States Postal Service. I have the receipt and tracking that I sent it off and it was accepted by the post office. Yesterday I received a text message and an email that I was being charged $329 because they had not received the phone.

Questions

303

10

Esim with Simcard for single line

I'm using a sim card for my cell service and I was wondering if it's possible to add esim on my single line plan, so I can separate voice from data services?  

Questions

6

1

0

Accepted Solution

Official Solution

AT&T won't send security code to allow me to log in

I have had this problem for 5 months!  I have always been able to log in to my account.  But starting a few months ago, I get a security page that says "Let's double-check that its really you".  So it asks where to send my code.  I check my phone number.  And a code never comes. I have called AT&T a

Questions

11.8K

35

I am needing a FirstNet sim card

I upgraded my phone and was not sent the FirstNet SIM card. I received the standard sim

Questions

97

3

0

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