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Sim Lock

​Iphone 6S​ ​Sim locked ​ ​IMEI : ​(Edited as per community guidelines) ​SERIAL : (Edited as per community guidelines)

Questions

61

2

Iphone 11 Unlock request In Progress for over a month

​​I submitted an unlock request for an Iphone 11, however this request has been "In Progress" for over a month. Note that the device is fully paid off and is no longer an active device it was replaced with an Iphone 14 on the account. Please advise how to proceed​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Request

Questions

17

6

0

Late return of trade in device

I was hospitalized for a couple weeks after I purchased my S23. I realize now that I am a fee days late in returning my trade in phone. Will I have to pay a penalty or will I be charged the full price for my old phone?

Questions

16

4

0

Voicemail

My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected

Questions

7

0

0

Accepted Solution

International

My spouse will be traveling to Europe. From what I can see, I need to have international on my phone (I'll be in the U.S.) and he will need the International day pass for us to call/text one another? Thanks!

Questions

13

2

0

Account was canceled, how to restore?

I have a business account with three numbers on it and two smartphones. All was bought at AT&T store in February. Several day ago account was canceled and phones were blocked. How to unlock account and phones? I visited AT&AT store several times, I called several times and wrote to Fra

Questions

12

1

0

Dropped calls

I am in the AT&T 5G+ coverage area, yet I experience dropped calls, doesn't AT&T have a responsibility to provide me a service that I am paying handsomely for at $164.00 per month? I even use my WIFI service (yet another fee) with WIFI calling and still experience dropped calls. Called numer

Questions

8

1

0

Esims

How do I use an esim on my iPhone for travel in Great Britain

Questions

9

2

0

Restarting my visual voicemail

For some reason, my visual voicemail has been disconnected and all my unanswered came are going to my manual voicemail. I don't like that voicemail, I love the visual voicemail, but I can't figure out why it's off and how to turn it back on and working again. I'm using a Galaxy A13 smartphone. It ha

Questions

8

1

0

How do I stop ATTMobility Outage Notifications?

I currently receive emails from ATTMobility.Outage.Notifications@att.com detailing network problems on AT&T's wireless network. It's nothing I ever signed up for, and I'm not an AT&T customer. I receive around 200 emails per week. I currently sort them into the trash, but that still counts a

Questions

649

8

Accepted Solution

Official Solution

wireless home phone

What is the replacement for the LG Wireless Home Phone (LG-AF300) since 3G is going away?

Questions

929

14

0

Accepted Solution

SMTP SMS to my ATT cell phone [email scrubbed] fails with 554 5.1.0 ... has no MX or A record , stat=service unavailable

I try sending SMS from one of my corporate work systems , sending email to my work email works fine , but sending SMS to my callphone ( for alerting ) does not work . It used to work a month ago. My IT SMTP department says that they did not change anything and that the 554 5.1.0  indicates tha

Questions

26

10

0

Accepted Solution

Official Solution

AT&T Device Unlock Help - Solutions & FAQS

​Learn what you need to do to unlock your device and the requirements ​ ​To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need bef

Questions

147.6K

337

International Day pass in South Africa

​I travel a few times a year to Cape Town, South Africa. The most recent trip I took in November 2022 the International Day pass coverage was terrible.  I was there for 14 days and only about 3 or 4 texts went through.... and zero calls worked (inbound or outbound) I could only text when I was

Questions

11

2

0

Accepted Solution

Official Solution

iPhone 14 Pro Max Phone Replacement

​My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m

Questions

61

6

0

Trade in overcharging

I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl

Questions

19

8

0

Locating my wife's phone that was stolen

My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you

Questions

18

2

0

How can i get in contact with back office or cooperate.

I was speaking to customer retention and they told me they made a case. It's been more then 3-4 weeks I get no response or call from back office. Then some of them tell me the case is closed and some tell me is still open, I feel like they just bouncing me around.. the issue was at the store and cus

Questions

2.6K

15

0

Flagged For Fraud Error

Please At&t How to Unlock

Questions

19

2

0

Need help activating my account

I just made a payment to my account at around 2pm on March 28th it gave me verification as soon as I have done so. Now it's showing that we are inactive even after I already paid I paid 118$ that's with the tax

Questions

15

2

0

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