I have a legacy account that includes Max service. The Max app recently required me to login again. It will not accept my AT&T account information, each time I try it says the account cannot be verified.

My att chat transcript saved in my files when I ticked the button to save during the chat but it will not open . It says it’s pdf. I have no problems with other pdf. I have an iPhone . How do I open the file?

I performed a software update on my iPhone 15 pro this Saturday to version 17.1.2. After the update, I have not had cell service.  Luckily, I can still connect and perform calls over wifi.  When wifi is turned off, my service is displayed as SOS only/no service.  I have visited 3 ATT

Do I have International Roaming if I have the Mobile Share Value with roll over data and 30 gigabits? I am traveling to Mexico and want to make sure I have the proper coverage.  Is International Roaming included in my plan or do I need to add it? Thank you.

Around 3-4 weeks ago after upgrading to iPhone 14 pro from at&t, I stopped receiving 2 factor authentication codes and alerts from credit cards (when a charge has taken place) and banking alerts (such as withdrawals). All regular SMS text conversations still come through and are not impacted. Wh

Last few weeks been noticing when I'm in this area drop phone calls the Internet for apps don't work it's like a dead zone..bye the west side of the OTAY ranch mail..

I get regular text messages, but I don't get messages that originate from a sort number, such as 2 factor authentication messages.

ATT has 1000 USD off on Samsung S23 Ultra with an eligible trade-in. They must have had something similar last year Dec as well. Anyone knows approx. time when this ended last year? Trying to guess based on last year's timelines.

I’ve been living in Buckeye, AZ 85326 for about 3 years now and the entire time I have lived here, I haven’t been able to get any cell signal from my driveway or even a 2 mile radius of my home. It’s super frustrating because I can’t even call anyone or load up directions unless I do so while still

Has anyone else had the issue of sending a phone back to ATT and they “never got it”? They sent me a return label for my trade in and a phone I was exchanging, and ATT never received it. I got an email from them 4 months later saying I would be charged $1200 for the exchanges phone because they didn

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

Only getting one signal bar on my new iPhone 14 Pro Max. I've tried everything to fix it, to no avail.  Sometimes I lose the signal entirely and it reverts to SOS mode only.  My two-factor authentication codes take way to long to arrive, and sometimes I have to turn the phone off and back

Hello, on my Google pixel 8 pro, I can receive and make outgoing calls over WIFI. I can send a text over WIFI but can not receive a text. I tried the usual turn wifi off/on, restart the phone. Is there another setting I need to enable or disable? Thank you.

Can anyone help me with IDP, as I'm leaving the nation on 20th of December for an event. Also how beneficial is prepaid plan for my wife.  I have been using some apps for my gaming and business, and my data usage have reached the limit. I want a (Edited per community guidelines) Explanation on why h

I have the ATT Unlimited Elite and MAX is included. I'm trying to log in to MAX and the MAX website says that it "can't verify subscription" and to contact your provider. I have looked online for some help and I have changed my password for ATT like some suggested, and that did not work. Can you pl

I want to go ahead and order my son's phone as an upgrade but give it to him for Christmas. Does it de-activate his current phone and will auto activate the new one in 15 days?  Should I wait to get it in 10 days?

I have owned the Nighthawk Netgear M6 Pro for approximatley 9 months. As of a few days ago, I cannot get the battery to charge.  Can't seem to get assistance from AT&T even though it has been in use for less than 1 year.  Battery says "Battery level too low.  Charge for a few min

Figuring out how to make calls and text while in Tokyo Japan

Why will AT&T not accept phone numbers with the area code 340?

I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa