I've been trying for the last three days to get my phone unlocked. Once I receive the email from At & T for the request, your supposed to revive a email with a link to get it unlocked. I don't receive those emails. But, I do check on the status and it always says denied. I've went through the ch

The whole town of Cynthiana, KY has the worst 5G service I've seen. The entire county is horrible. Yet, adjacent counties don't seem to be that way. I live in the Oddville Sunrise Rd area and the 5G towers are constantly handing off signals causing dropped service. 4G was far better in every way. Sp

My husband is in India and he took the international day pass for his device. He is able to make calls and send sms through the cellular service. However whatsapp is not working. Any help in this matter as to how to fix it is appreciated.

I unlocked my phone and now want to unlock another phone on my plan. Your site will not let me unlock that other phone. It is very frustrating.

I joined AT&T last august 2022 and when i was signing up the employe never stated a specific plan besides what i want. i stated that i just want unlimited data and the highest speed (with my active duty military discount and autopay and ect. discounts i should be paying 64$ a month) . He stated

Hi. I have this prepaid AT&T phone and tried unlocking it over the past few months through the Unlock App that came installed on the phone. It was always denying my unlock request. Until now. Now it finally unlocked, but it said click RESTART to complete the process. But it doesn't restart when

I need to port my disconnected phone number from AT&T all my google, Facebook, icloud, etc is hooked up to that number it’s very Important I get it back… but I couldn’t afford my bill since I was lied to by the person who signed me up for me to

Ok — Like an (Edited per community guidelines), I literally did this: “Do not use the shipping label that came with your NEW phone. That label is used to return the New Device and will not be sent to the AT&T Trade-In Program facility”. so, now what can I do to get my trade-in credit???

how to set up voice mail greeting

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

i have just unsuspended my device from a voluntary suspension but i still have no service whatsoever.

My high-speed internet is not working and I cannot get anyone on the phone.

I used to have/pay for the original Call Protect app on my iPhone and it worked great. After it was discontinued, I deleted the app and downloaded the Active Armor app as the replacement.  However, Active Armor has never worked for me since day 1.  I have the unlimited premium plan and ac

I used to use att call protect, now it is no longer offered. Since I upgraded to att active armor, it still has the same issue over and over again... saying oops we hit a snag.  I ran all updates and tried resetting multiple times and I cannot modulate what numbers are allowed to call or set p

How do i upload documents?

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

Dear customer support team, Me and 2 friends are going to US in may, we will be in US for 20 days and we would like to know if is available tourists plans prepaid. We only need internet. We are from Brazil. With kind, Leandro Ferreira

Will an at&t prepaid sim work in a locked at&t phone

I encountered a strange and frustrating problem. I signed up for a new Prepaid plan with a new phone #. Activated my new account and installed the eSim. Immediately, data and text began to work, but I was unable to make or receive calls. When calling out, it showed "Call ended" right away. When othe

​I have an iPhone 13 Pro Max locked to ATT. I no longer have ATT service and still owe on the phone which I can't afford to pay plus ATT will not take the phone back nor will they work with me on payments. What chance is there that ATT will remotely shut down the phone if I use it on their Cricket