Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (208.3K)

Activity
Why does a MIMEMultipart email introduce a trailing newline when viewed as text message?

​The following MIMEMultipart/mixed email message was sent from a gmail account to an iOS recipient via mms.att.net. The message includes a MIMEText subpart and a MIMEImage attachment. Why does the text bubble include a trailing newline?​ ​The email contents:​ Received: from 116692035092 nam

Questions

9

1

0

Visual voicemail not working

For a period covering the last 6 months, I've periodically experienced issues with visual voicemail. There will be a new message but I can't play it back without getting an error message: "please wait while message is downloaded." This happened multiple times with the S21 Ultra to the point where

Questions

1.6K

14

0

Mobile Hotspot not working with ActiveArmor

Since switching to the ActiveArmor service a week ago, I have had issues using my Hotspot. I get the message "there are network errors". Restarting my phone helped once but now won't. Any ideas?? Can't always get Wi-Fi and need my Hotspot.

Questions

0

0

0

Carrier SIM lock

I bought a phone Pixel 6 through ebay tied to the operator. There is a SIM card of the operator itself, but I do not know the number. I have no connection with the seller, I tried to unlock it in an official way through the AT&T's site, but it doesn’t work, I can’t contact the operator about sep

Questions

8

1

0

Trade In Phone Scam

At this point, I have received NO credit for my perfectly operating and free of damage Samsung Galaxy S20 FE5G. We all need to get together, take this to our state legislators, or the state Attorney General, and expose their misleading marketing schemes and deception. Customer service is a travesty

Questions

72

6

Cannot sign in on phone

I log in to att.com fine with my ID and password on my desktop. When I use the same ID and password on my phone, I get "this combination does not match" or some such language.

Questions

10

1

0

How can I open a support ticket, need to submit proof about an issue.

How can I open a support ticket, need to submit proof about an issue?

Questions

7

1

0

Unannounced rate increase, effective March 2023?

I noticed my bill was about $10 higher this month and looking into the details, it was due to my "Mobile Share Advantage plan 12GB" increasing from $57 to $69. Usually I get advance warning but checking my last 2 previous bills there was none.  Checking the last rate change on their website, i

Questions

21

2

0

Purchasing an e sim

When i try to purchase a prepaid e sim, when i try to checkout, it shows me this(image below). I've selected a plan though and it still shows me this.

Questions

10

2

0

How Do You Transfer Gallery Photos To The Phone Storage For PC Access For An AT&T Cingular Flip 4

I'm able to access my [AT&T Cingular Flip 4] phone's [internal storage] & the [photos] folder, however this folder is empty. All of my photos can be seen from the phone's [Gallery]. How does one transfer [photos] from the phone's [Gallery] to the phone's [Storage] folder, such that the photo

Questions

5

0

0

Unlock device

for the past few days, it can't be done to unlock the device, until when will the problem be solved?

Questions

12

1

0

AT&T Fraud Department Cancels Order - THREE TIMES!

Do Not Order Products Online from AT&T - Save yourself some valuable time! I spent over six hours online trying to order one new iPad! The first Chat Tech gathered my info (product, account pass code, billing information, credit card information, ID verification, shipping information) and con

Questions

15

2

0

how long to get refund

for over 4 mths I have been told I will get a refund of over $200. and it is yet to come.

Questions

88

10

0

Order got canceled

My order got cancelled now it’s telling me to go to store

Questions

29

4

0

International Roaming - Brazil

Can I manually selected the network (carrier) that will be used for International roaming or I need to use the auto selection due to my International Roaming Day Pass?

Questions

8

2

0

Accepted Solution

Teacher appreciation proof

Hi! I would just like to ask where can I upload the teacher id documentation? In which part of the app I can find that?  I just applied this week and need to upload the required document.  Please help! Thank you.

Questions

13

1

0

I received a bill mail

I had recently opened a line with AT&T. I was made sure to ask the staff about the plan and how much I would end up paying monthly. But for some reason I received mail with my name and phone number saying I have a bill due of 280 dollars on May 11th. It’s confusing me because I was told I’d o

Questions

5

1

0

detailed usage options

why isnt it an option if we want this or not? i want it gone and no access to get back in

Questions

7

1

0

My promotions

I bought 6 phones where is my promotions. I can't even get my promotions from Samsung they told me to contact you

Questions

8

1

0

Talk logs

Why can't I see my talk logs anymore?

Questions

93

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.