Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (208.6K)

Activity
How can I update a current wireless business account name and billing address?

I have an existing wireless business account with several devices and need to update the business account name and billing address.  There will NOT be changes to the users, account managers, devices, device names etc..  Only reflects the account name and billing address.  I found whe

Questions

12

1

0

never received the email to confirm my unlock request

hey i never received the email to confirm my unlock request whats wrong with yours server is it automatic or not?

Questions

622

7

0

Accepted Solution

Switching Samsung Galaxy Tab E. SM-T377V from Verizon to At&t

I switched the SIM card to the one given to me at AT&T. Now all I get when powered on is a message says ... SIM card is not from Verizon Wireless. I have been getting charged by AT&T for the tablet every since I switched last October . That's 5 months. I would like the problem resolved or c

Questions

18

5

0

AT & T TEXTING

My wife and I are on a family plan with 5 others. Texting has worked well on our Apple 8 IPhones until recently. Lately, when I send a text to someone else, it is also going to my wife. When someone responds to my text, she is also getting a copy. This is not good---any help to offer?

Questions

19

5

0

Accepted Solution

Official Solution

Syncing new watch to cellular

Received a new watch today and it won’t let me sync it to my cellular plan.

Questions

20

1

0

I am traveling aboard and want to only use esim data card

I am traveling aboard and want to only use an esim data card, what setting should I have in order to avoid getting any charges fr att aboard? I read that you have to leave data roaming on in order to use the esim data card but then would it still use my att data? Please help.

Questions

15

4

0

Accepted Solution

Unlocking iPhone 14

​Hello, I got an iPhone 14 but the network provider lock shows "sim locked"- this device might be restricted to the original network provider and/or have certain capabilities limited.​ ​Contact your provider for more info.​ ​I just got it from someone. I can't even use it over here in Nigeria du

Questions

23

9

0

Accepted Solution

Official Solution

Need copy of online chat conversation

Hi AT&T,   I have started an online chat conversation few times from the AT&T website. I would need the chat transcripts. Would you be able to provide me with that for the month of November and December?   Let me know if you need any information.   Thanks,Sachin.

Questions

17.8K

18

0

ATT Messaging

Hello, I recently had to replace my phone, and my messages didn't come through to my new phone. I have important data in the messages (contacts and work hours for tax), please help retrieve them. Thank you.

Questions

9

1

0

Wireless flip phone not receiving voicemail notices

I have a KAI U102AA flip phone (issued to me by AT&T as replacement for 3G phone I had). If someone leaves me a voicemail message, I am not being notified on the phone's messages screen.  I can retrieve voicemail messages by pressing and holding "1" to call the voicemail number manually, b

Questions

24

10

0

Account Passcode

I cannot set my account passcode for some reason I am trying to set my account passcode and the page will not accept the security PIN/code that get texted to my new phone that I just got yesterday. Why why why do I get this error every time I try to do the passcode   "Be sure you

Questions

22

1

0

ATT NO CUSTOMER SERVICE

Been a longtime ATT customer , currently with Wireless and Prepaid Accounts. My Prepaid account just went up $4.54 a month because I changed my banking account. Same plan and same auto pay since inception. Cannot get resolved as Customer Service agents speak poor heavily accented English that I cann

Questions

27

2

0

Heads up! Your AT&T account still has a balance due.

I received an occasional email with the Subject: Heads up! Your AT&T account still has a balance due from AT&T Account Management <[email scrubbed]>. I login to check my account finding there is no balance due.

Questions

87

7

0

ATT sales person lied about trade-in promotion

When we were signing up for the ATT internet, they sent a salesperson to promote wireless too. The person said 'oh you can trade in your phones and you'll get a free iPhone 14'. Obviously sounded fishy, so we sat down and I asked him questions one by one about the conditions of the trade-in, how I'l

Questions

27

5

0

How can I reach a human to explain account billing?

​Been trying for 40 minutes to get a human on the phone and there is no was to reach a CS rep anymore, it is all a dead end AI system... needed to have my payment arrangement explained, but no help...​

Questions

18

1

0

Accepted Solution

Official Solution

Traveling to Japan

Figuring out how to make calls and text while in Tokyo Japan

Questions

18

3

0

How to set a Calendar View as a default view

Each time I open my calendar it automatically goes to the day view. I want to have it open in the "Month" view.

Questions

9

1

0

My phone number has been suspended

I went to my at&t store yesterday and the guy pulled my sim card out and put it in his phone and called the store number. It did the same thing it had while in my phone, so he tried to just reactivate the number and it worked, until about 2 hours later when it did the same thing. I then went to

Questions

21

1

0

unlock sim card

Hello. I bought an American version of a cell phone in China in a lump sum.And when I come back to Korea, I try to use my cell phone, but I can't read the USIM chip. It is impossible to use a cell phone.What should I do in this case?

Questions

20

1

0

AT&T charging me for the phone that I never received

​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​I have two different issue for same account, I have ordered two iPhone 14 pro at the same time​​ ​​1) 1st iPhone - AT&T sent the first iPhone through Fedex which I haven't received, even still the fedex tracking number showing in-transit ( it's been almost

Questions

27

4

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.