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All text messages received except 2 factor auth and alerts

Around 3-4 weeks ago after upgrading to iPhone 14 pro from at&t, I stopped receiving 2 factor authentication codes and alerts from credit cards (when a charge has taken place) and banking alerts (such as withdrawals). All regular SMS text conversations still come through and are not impacted. Wh

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8

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New dead zone

Last few weeks been noticing when I'm in this area drop phone calls the Internet for apps don't work it's like a dead zone..bye the west side of the OTAY ranch mail..

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11

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Regular text come through, short numbered text do not

I get regular text messages, but I don't get messages that originate from a sort number, such as 2 factor authentication messages.

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12

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Samsung S23 Ultra deal timeline

ATT has 1000 USD off on Samsung S23 Ultra with an eligible trade-in. They must have had something similar last year Dec as well. Anyone knows approx. time when this ended last year? Trying to guess based on last year's timelines.

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19

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Bad Cell Signal in Buckeye, AZ

I’ve been living in Buckeye, AZ 85326 for about 3 years now and the entire time I have lived here, I haven’t been able to get any cell signal from my driveway or even a 2 mile radius of my home. It’s super frustrating because I can’t even call anyone or load up directions unless I do so while still

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15

5

ATT said “they didn’t get it” a returned phone

Has anyone else had the issue of sending a phone back to ATT and they “never got it”? They sent me a return label for my trade in and a phone I was exchanging, and ATT never received it. I got an email from them 4 months later saying I would be charged $1200 for the exchanges phone because they didn

Questions

1.1K

29

Family Setup Apple Watch & ATT = Monumental Frustration, Hours Spent on Support, And Still Watch Does Not Have Cell Service - HELP!

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

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33

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Poor signal!

Only getting one signal bar on my new iPhone 14 Pro Max. I've tried everything to fix it, to no avail.  Sometimes I lose the signal entirely and it reverts to SOS mode only.  My two-factor authentication codes take way to long to arrive, and sometimes I have to turn the phone off and back

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36

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Pixel 8 pro: can call and send text over WIFI but can't receive a text

Hello, on my Google pixel 8 pro, I can receive and make outgoing calls over WIFI. I can send a text over WIFI but can not receive a text. I tried the usual turn wifi off/on, restart the phone. Is there another setting I need to enable or disable? Thank you.

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15

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IDP, Prepaid plan, and High data usage issue with Apps

Can anyone help me with IDP, as I'm leaving the nation on 20th of December for an event. Also how beneficial is prepaid plan for my wife.  I have been using some apps for my gaming and business, and my data usage have reached the limit. I want a (Edited per community guidelines) Explanation on why h

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10

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Can't verify subscription on MAX

I have the ATT Unlimited Elite and MAX is included. I'm trying to log in to MAX and the MAX website says that it "can't verify subscription" and to contact your provider. I have looked online for some help and I have changed my password for ATT like some suggested, and that did not work. Can you pl

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25

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Auto Activation

I want to go ahead and order my son's phone as an upgrade but give it to him for Christmas. Does it de-activate his current phone and will auto activate the new one in 15 days?  Should I wait to get it in 10 days?

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21

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Traveling to Japan

Figuring out how to make calls and text while in Tokyo Japan

Questions

3.5K

5

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Accepted Solution

Official Solution

Porting My Phone Number

Why will AT&T not accept phone numbers with the area code 340?

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95

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Reward Card Doesn't Work

I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa

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15

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Official Solution

Why does AT&T think its legal to sim lock my phone

I Have a iphone 13 promax AT&T sim locked for nonpayment of bill, unfortunately i have a financial hardship and ultimately cannot make payment on my past due bill. According to several reps AT&T has a right to lock my personal device until they obtain payment. The phone is mine previously pu

Questions

3.9K

27

0

Accepted Solution

Official Solution

We Signed "Fixed Month" Plan and HAVE DIGITAL PROOF. AT&T Claims 2-Year Plan but WON'T PROVIDE Proof (Because they Can't)!

We have digital copies of the Terms & Conditions we signed that showed we were on a Month-to-Month Plan. Now that we are moving some of our phones to another carrier, AT&T claims we "signed" a 2-Year Agreement and is charging us an Early Termination fee because "that's what's in the system"

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28

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Buyer beware! AT&T home Protech

PLEASE read the full terms and conditions before agreeing to sign up for the home protech plan. AT&T representatives are flat out lying to customers, AND the asurion home protech page is deceptive as well. I was told my desktop pc’s (built from the ground up) AND my TV’s were covered if they wer

Questions

2.2K

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Issue for years: Not being able to send text messages to android phones on other networks

How do I have someone from ATT check who the owner of my phone number is in the METCALFS (?) text messaging system? Every since my number moved from Google Voice to ATT, I have been having the issue of not being able to text message android devices on other carriers. I have tried all the suggestion

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11

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BILL CREDIT SENT TO THE WRONG NUMBER

So I will start by saying I bought a phone through att and exchanged my iPhone X for that and in exchange for iPhone 12ProMax but waited for the credit to start rolling through my and didn’t come through I stopped paying switched to prepaid got a bill of $1139 went straight to collection this is abo

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13

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