Jesse Lane gave EXCEPTIONAL service! He went above and beyond in customer service and I am extremely grateful. Very professional, patient, efficient, and timely. We couldn't be happier, thank you so very much for all your help!!! Also; our little three year old was occupying himself by playing ro

Why does my Advanced Active Armour say I don't have my mobile Network turned on when I do?

Paid off installment in January. Tried one time and received this error.   Device meets all requirements. Current status - Denied You’ve tried to enter your IMEI too many times. We can’t unlock this devic

I seem to be required to log into the iphone AT&T Uverse app every time I open it, even though I specified that I want to stay logged in.

Was wondering if anyone in Florida is having issues receiving certain calls. This issue started over 6 months ago. Friends or businesses call me and either the line doesn't ring or if it does, they can't hear me, and I can't hear them. An example, my friend called me today from PA on his landline, m

My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected

​​Learn what you can do to get your shortcodes working again ​​ ​Many apps use Two-Factor Authentication to verify your identity. If you're like me and switched your phone recently, you need to verify your identity with some apps like Gmail or PayPal in order to use them. If you do not see the text

First Attempt to unlock at&t email me We’re missing some info Device IMEI number:[edited as per the community guideliness] Request number:(edited as per the community guidelines) Hi Gerald,   Make sure your device meets our eligibility requirements, then call

2 questions here On top right of my galaxy 22 ultra I'm sure is my battery icon. In the battery icon is arrows in a triangle. (1) Why? On bottom left side of those arrows is a clear white/greshish box over them Whats that?

For quite a few weeks I’ve been having an issue with delayed notifications. The first time I receive the notification it will say something like “5 min ago” or “9 min ago” etc. The time varies, but they are intermittently delayed. I cannot make it happen on demand. It is happening with apps and text

I have been told to resolve a billing issue I need to go to a company store only. It took me forever to find a company store on the AT&T webpage.  The closest is 1.5 hours from my home.  In this day and age, I should not have to drive 1.5 hours to resolve an issue that can be done ove

Hey, I can't get a number transfer pin to move my number cause I lost my phone. Unfortunately I can't log in to myAT&T to get one either because that asks for a 2FA code which I can't obtain cause the phone is lost. Can anyone help?

I used to have att prepaid. I got my phone records going back to 2018. There is a long code that appears quite frequently that I can’t seem to find an answer to who it is connected to. The code is 1111301000. How can I find out who or what this would belong to? On the records it has it as the origin

My husband's phone has been acting strange with text messages lately. Some of the messages are showing up with timestamps that are ahead of the current time, like 8 minutes in the future. This has happened with two messages, but then every message after that has a proper timestamp. When I receive th

dear att, i bought a phone and it is blocked on AT&T cell and i cant use it on other carriers when i tried to unlock via your portal, it gives me a message: We can't unlock this device for you because AT&T did not sell or activate it. please help , i cant us

I traded in a phone at the Apple store a year ago. I did the trade-in option with AT&T. In my receipt, from the apple store, it clearly states "AT&T trade-in offer confirmed. Your total trade-in credit includes $1000.00 from AT&T in bill credits that will begin to be applied to your AT&a

Getting unlock denied because att didnt sell or activate it. Now, how to get an actual human at att to manually add the IMEI. I meet all the requirements to have my device unlocked. Microsoft Surface DUO.

I am a Firstnet customer and a friend of mine is looking to sell me a S10+ unbranded and unlocked, is there any settings I would need to change to make sure it works properly and would I lose any Firstnet features, switching my SIM to this phone?.I am using the Firstnet SIM.

AT and T had promotion at sams club to trade in iPhone 11 for IPhone 14. I was told that as long as the trade in phone is not broken and in good condition, I will get credit of $750 to offset the cost of the new phone. After waiting for more than a month, I just receive a gift card of $130 in the ma

I am needing the text messages off a phone. I am trying to see if my grandson was being bullied.