Hi there! I have a Samsung Galaxy A22 that we previously purchased and (successfully) used in Latin America that we now just got a US AT&T SIM card for here in CA (Bay Area). We’re able to make and receive calls and texts using AT&T’s cellular service, but cellular data isn’t working at all

Back on Oct 31 of 2022 I opted to do the trade in promo with ATT for the new iPhone. I traded in my iPhone 11 pro max for the new iPhone 14 pro max. When i got the new phone they instructed me to ship my old phone back to them via USPS with a protective box and shipping label they sent me whe

When I bought AT & T card, I wasn't informed that it's a prepaid service I have to pay monthly, but I was told that I can use it only for a month. After leaving the country, I don't use this card but AT&T continues to charge me for the service. How can I cancel the usage of the service? I

I am traveling overseas and my mobile phone cannot receive the verification code, how do I apply for data roaming?

Has anyone else had a terrible time with their trade in? I sent it in back at the end of December and it still shows shipped.  I have contacted them several times to be told there was a glitch in their system with tracking numbers so there is a fedex number when in fact it was a usps label. &n

I was away for the weekend and set up international day pass for 3 days...I'm still being billed...How do I remove it

I currently work as an authorized dealer for AT&T in Sam's Club and am making this thread because of all the misinformation surrounding the Sam's Club program and wanted to educate potential buyers with accurate information and highlight the benefits you get when going with Sam's as opposed to y

I can use the AT&T Transfer app to transfer contacts from an iPhone to a Samsung device with no issues. When I try to transfer contacts from a Samsung to an iPhone, the apps say the contacts were transferred, but when I check the list of contacts within the iPhone, none were transferred. I ver

I have ask numerous times to talk to talk to a business account manager. My bill is inaccurate. I am being charged monthly for a new phone that I sent a trade in back in January. They keep telling me they will create a case, but nothing happens! I am paying my bill monthly, minus the $27.78 for th

After three weeks and countless calls/messaging ATT still cannot tell me why I am not receiving all of my texts. I’ve had to initiate every contact. This last call was a big “I dunno” and suggested I buy a new phone. You’re about to lose a 20+ year customer.

Hi, I am in the Philippines, I have no AT &T prepaid account or so in the US or any countries. Just today, I got SMS from my bank account in the Philippines that a total of 156.70 USD has been deducted from my account with Vesta AT&T prepaid. How come? I have no AT &T prepaid nor I am in

Starting Monday 5/29 around 6PM CST, my email server started receiving this SMTP error when sending an attachment to [email scrubbed] email addresses: 451 4.4.0 Primary target IP address responded with:"421 att-e2xms-ibgw-5002a.ext.cloudfilter.net cmsmtp <ipaddress> blocked AUP#CNCT"<ipaddr

When I first moved to Florida two months ago I looked at new phone number options and saw a very long list of available numbers. Now when I try to change my number to a Florida number, it says none are available anywhere. This is frustrating.

Hello!, So back in February 2022, my boyfriend and I decided to leave our last service providers to come to AT&T since they were having a promo for up to $1,000 off of the new iPhone 13 Pro Max. I had the 11 Pro Max and got $1,000 off of the new iPhone 13 Pro Max (256 gb). My boyfriend had t

I recently upgraded to an S23 Ultra. I traded in a Note 9 and received a credit of $300. Trade in amounts vary depending on thr traded phone? I thought I would be getting a full trade in of $800 or $1000. Was I wrong? Thank you

Received a "refurbished" phone from a claim. After installing my SIM and sending a text message, I realized that advanced messaging wasn't working. I tired all the usual ways to try and get it back on (turning it off and then turning back on, restarting the phone) and nothing. HELP!

How much is deductible for claim on damaged phone with Protect Advantage?

We have systems that send and email translated into SMS text to several of our phones. It has stopped working. We are wondering how to check if AT&T is blocking it. We know how to check our individual blocked numbers.

When I get a voicemail, I try to check it after clicking on the icon in the top left corner. When visual voicemail opens, it shows I don't have any voicemails, but when I go into the AT& T app, it shows my voicemail is almost full

On the data usage, the list of incoming Text has a code instead of phone number. "C0DE9185" is one of the codes.  There are other numbers and they all begin with C0DE1410100064                            1410200569