my phone is disconnected from att network. it works on wifi but says im disconnected to the network. im not in default with my account nor have i ever been. how can this be fixed?

I have had service with att for around 3 yrs only been late a few times in that time. Now I just a message that they are going to shut off my service over $52. I'm going to pay that $52 and I got one payment left on my wife's phone and when I make that payment AT&T can unlock that phone and I'm

Can call log access be completely blocked?

Hello, How can I go about complimenting a customer service employee for going waaaay above what I would call great customer service and dedication? I am not one to normally do that unless it is really an experience, and I would really like the agent to get some sort of recognition, even if it is

I bought iPhone 14 Pro Max in Pakistan pin Packed. I wasn’t aware this is contracted phone by AT&T, i bought it a month ago. I want to know how i can unlock it to use any sim card?

Hi I bought a 1-year long AT&T prepaid plan last year 6/16 for $347.14. I moved countries so I would like to cancel the renewal of this plan. I know my account ID and PW but cannot log in since I am not in the US and cannot verify my phone number. Please help cancel my plan that will get automat

My wife’s phone was sitting on her desk when her phone popped up a notification”no SIM detected” her eSIM had been working about 2 months but was nowhere to be found on that phone. Self service portal would not give me a new eSIM. I had to call ATT to get it fixed. Any other intel out there?

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

do you pay taxes on prepaid?

can a AT&T Prepaid Cellphone be used on a AT&T wireless plan by changing the sim card?

I got my monthly bill today and the charges went up over 20%  With no explanation.  The website site offered no help and seems to actively thwart the user getting information.

It makes it were it don't send calls or text or let you on the internet and it like that bout 5 times a day I have to restart it .. so I was wondering if I could have this 5g radiat phone unlock since it is paid in full threw wal Mart and I was wondering if u have be any suggestions

I would like to add unlimited hotspot data

I started the trade in process online. Paid the taxes on the new phone. And then went to the store and picked up my new phone and traded in my old phone. The status for the trade in says still waiting for the trade end to be shipped. How long will it take for AT&T? Do you give me my credit and w

I have an unlocked MetroPCS Stylo 5 that I would like to put my AT&t SIM card and phone number on. I would like to know if my MetroPCS style 5 will be compatible with AT&t network. And if it is compatible, would have to do any additional steps in order to have that phone fully registered wit

My phone needs to “install update” It states the update requires a “WI FI connection” for the update. I do not wish to use a WI-FI connection. The only WI-FI connection available to me would be through my other phone, same account, as a Mobile Hot Spot. I still have to use my available data from the

I never enrolled in autopay because I didn’t like the idea of them automatically taking the money out early rather than on the due date. I have 4 calling plan lines, one watch line and 3 iPad lines. Customer service said that I get 10 dollars off each line with autopay. Is this true? Does this in

We turned in our old phone in-store; however, still receiving request for phone.

I'm trying to unlock my prepaid AT&T phone with the official AT&T device unlock site. I've had my service forever, and the phone is 2 years old, so there should be no issues with unlocking it. I enter my phone number, name, and email address, and it tells me the information I have entered is

Locked out of ipad - tried Restore via iTunes did not work - want to switch back to using Passcode becuz I think i found the right passcode so how to I switch back to Passcode?