I recently traded in my phone (S10+) for the promo $1000 off and got the S23 Ultra. Since I activated the phone, the cellular data is not working and keeps disconnecting every 2 minutes. The 5G+ speed is really slow does't go beyond 100Mbs. My co-worker has T-Mobile 5G speed is exceeding 600Mbs. I c

I have an AT&T prepaid account with 2 lines, the primary and one member line. The member line is currently in Europe and I want to add the International add-on to it.  I purchased the add-on, but nowhere in the check out did it ask which line to apply it to.  It shows up as there in t

I put my new AT&T prepaid sim into my phone yesterday. I got a text message saying to activate it. I did so. Then, I got a message saying to insert my sim for my number to fully work. I did this, a couple of times actually. Still, my phone number isn't working with my sim. I need help. I am havi

How do i download google play store app on alcatel 4052r flip phone? How do i link my device to my google account? Trying to unlock this phone i've had for years. Any thoughts?

I ordered an iPhone 15 last night. I sent in the verification for my ID but my order is still on hold. Does anyone know when it won’t be on hold anymore? I also haven’t received my account number or the new phone number. one AT&T rep said I had to reprocess the order but another one said I won’

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer since

Can I use pre-paid in Costa Rica

I can not acces this page, whats wrong?

The AT&T Prepaid website https://www.paygonline.com is hard down yet AGAIN!!! First I am an IT professional with over 40 years experience. So don't waste both of our time with "have you tried this" spam...... The issue is this:Whoever maintains the website has removed ALL of the name serve

I converted my prepaid AT&T phone number to the wireless plan I am using now in an AT&T store. Something strange then happens. I cannot log in my account thru mobile app, even if I have reset my password for many times, I will always meet the case shown in following image at the end of this

I currently have a prepaid account with AT&T and my cellphone service is not working. I am not able to make or recieve calls. I need to check the status of my service.

My phone is at another location I forgot the PIN number so I need to get the pin deleted

I’d like to suspend my teens phone service at night to avoid him waking up the entire house w his phone calls at all hours but turn it back on during the day, is that possible?

Hi, I recently deleted an old voicemail I set in the past-I set it when I was very young and had trouble deleting. I was finally able to delete it but I wish I saved a copy of it before deleting it. Is there a way to retrieve a copy of my old voicemail?

Over the past month service has been poor in areas between Boundary Cone Rd and Aztec Road and US 95 and Mountainview road. ALL CALLS drop in this area every time!

I am soooooo frustrated and and angry. I have an issue with an incorrect phone trade-in credit. I spent my entire Saturday on the phone and on chat with multiple reps NOT one could help me with my issue. Was told multiple times that the issue needed to be escalated to a higher level and then found m

I had an iPhone X ES Max. About six months ago, I started having a problem in that I was no longer receiving text messages from short numbers with verification codes to access bank accounts and other services.  I used to be able to get these codes all the time, but all of a sudden, it was like

I wanted to say thank you for the service that Joshua Webber provided for me today (9/30/23). He was supportive, understanding, knowledgable, and did a great job. Thank you Joshua

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step

Hi I have phone locked by At&t already I bought  by Walmart stores flex policy  I used phone 60 days sim prepaid  I submitted request unlock still give this proplem  you can help to unlock phone