I want to unlock my old iPhone 6s plus that is out of contract but has not been used for about a year.  AT&T says it must be active (currently) for 6 months to be unlocked.  Surely they will allow a user to unlock an old device that is no longer being used.  What can I do to get this accomplished?

Inbound calls take hours and sometimes days to appear in ActiveArmor call log, so I can't report them immediately. How can I make them appear more quickly?  App and iPhone are both fully updated and I have tried restarting iPhone.

After most recent phone update, I lost All of my saved voicemails Where are they?

Android 10 on AT&T Locked LG V60 5G ThinQ loop "A new software update is available" Download. Verify. Reboot. Multiple AT&T Logo flashes (I lose count) and  Phone boots. "Software Updated" Check version: still 10 "A new software update is available" loop Can anyone recommend anything

I occasionally get text message spams. Does Active Armor also block text message spams in addition to phone call spams? If so, how do I add/report a text message as spam and block the phone number without having to add the phone number manually in Active Armor? If I go into the call log to report th

I recieved a At&t bill in my name in the mail for 3 phones that were set up. I have Never opened accounts or set up phones with AT&T. I was told over the phone if i went into a store, they could verify me and give me more info on the account. the closets store is 30 min away from my home. I

I need a sim card for my tablet I need to see how much are the SIM card 

I've been at this THIS time since November 3rd. My photos show what my problem is, I'm sorry I'm so tired of typing it all out its not even funny. Since these were posted the only updates is I have since factory reset my phone with no luck and today I received a new sim card, also with no luck. Some

I received the unlock code and following instructions to unlock our Galaxy J3 (2016) phone: Power off the device and remove the SIM card. Power on the device. Enter #0111*, the unlock code, and #. The device cycles off and back on. I’ve followed steps 1 and 2 but when I enter the codes fr

cant figure out how to enable my hotspot

I am using an AT&T issued phone (model: V341U) and am trying to use the "Unlock Device" app, however the app simply opens, and then immediately closes. I went to "Google Play" and attempted to download the app again, however, the site explains that, "This app isn't compatible with your device

I'm still paying monthly installments for a phone, but I traded in a phone for supposedly $800 in credits. But it still only says "started". I did a chat session with somone at att and they confirmed the trade in was received and that they finished the evaluation. But I have yet to receive any credi

The network coverage is very poor at my work location. I am missing calls. Does AT&T provide any help with these types of issues? If so, how do I go about getting help?

Well I have found that just about every contacts in calls and messages have been blocked. I contacted AT&T yesterday and that worked. Then today there more of my contacts blocked! How can I stop and fix this and why is it happening?

Technical issues

We have opened a new lines.we have taken 2 phones and 1 watch through trading.within 3 days our account has been cancelled.we have contacted fraud department we didn’t get a response from them. So we tried of returning phones but they are not taking and saying that we can’t accept your return and th

Hello, I had to cancel my line next day after activation. While cancelling line customer representative person told me that you will not be charged anything as cancelled the line before 3 days but i got the bill for full month. Now ATT asking me to pay for full month. I used ATT for many year this

How do I change the credit card on my account?

I left my old iPhone for a TradeIn on the 24th of September and so far I haven't received any updates. I don't have a confirmation number.  How do I know the status of my Trade In?

AT&T disconnected Business account without any notification. All my employees where working and all of sudden the phones where not working. When I reached out to customer support they said it’s a fraudulent account and I was shocked of inappropriate comments from customer service. I provided all