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My sim cards not working

It says my sim is unusable and it never give me a puk or a code for my sim what do I do? I can't texts or call anyone

Questions

22

1

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SIM unlock not working

I recently submitted a sim unlock request for my pixel fold, and it was approved right away. When i received the email for the unlock code, it just said the following: Your unlock code: UNLOCK_NOT_SENT Your unlock instructions: ${masterData.unlockInstruction} i was confused by this and learned that

Questions

35

1

0

Phone goes into SOS mode in the evening

For the last couple weeks my ATT iPhone goes into SOS mode in the evenings. I work at home so I’m in the same place all day.  It will work during the day but goes into SOS mode at around 6pm in the evening.  My personal Xfinity phone still works, it’s just the ATT phone. I have done all

Questions

150

7

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AT&T is scamming the elderly with deceptive sales pratices

I live in ocean springs m.s. I called for internet service and when the tech came out a sales rep follow and walked in offering to better my phones and service 3 phone lines and phones including the internet for 118.00 a month that never happened the first bill was 565.00 after going to the store in

Questions

132

26

'Uh oh something went wrong'

Everytime I try to upgrade my phone through at&t next on my phone or computer i get a 'Uh oh something went wrong' message with no explanation. Does anyone what causes this or a resolution to this issue?

Questions

46

4

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ATT Cell Booster causing Cell Service to go to SOS

I have a an ATT Cell Booster purchased about 3 months ago. Has been working fine until this week and now our phones 1 apple and 1 samsung go to SOS when home and connected. If i disconnect the booster we go back to 1 signal bar.  

Questions

24

3

0

Accepted Solution

Official Solution

When did ATT send the notification of the Autopay discount changed to $5 for credit card

I see the bill increased by $5 per line on Oct. Called ATT and found out about this change.   When did ATT send the notification on this change? The guy said either an email or text was sent out around June or July.  I searched all the emails and can't find it. I would like to find o

Questions

442

14

0

I think someone just tried to hack me lol

Got 2 or 3 verification code texts Not sure what they were for it didn’t say.

Questions

22

4

0

Microsoft Lumia 950 APN Values

Hi, my Lumia 950 is an unlocked AT&T branded version, and when I insert my SIM, LTE and texting works, but when I try calling someone, it immediately closes and says "AT&T Call Dropped". I know this phone is still supported by the network, so what APN values should I insert to make this devi

Questions

18

4

0

Accepted Solution

"Free Phone" sent when I called about adding International Service

I called ATT on 9/27/23 to add int'l service to my acct of 3 lines. The very pushy sales person said he can lower my monthly bill and send me a free phone - stating who doesn't want a free phone! I told him repeatedly that we only have 3 users and only need 3 phones - I did not want the phone. He se

Questions

25

2

0

Hotspot won't connect to the internet.

I bought my hotspot in August 2023 and I used it through September 2023. Then I put it in a drawer until I needed it again, in January 2024. I used it for about one month, and then it went back in the drawer for 2 months. I recharged my plan at the end of March and tried to use it but now it won't c

Questions

37

5

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Unlocking my Iphones? Help Please

I have 2 Iphones i need to unlock, 1ea Iphone 8plus & 1ea Iphone 12. Both are locked to the AT&T USA network but I now live overseas and want to use the phones with prepaid SIMs here. I have been to the ATT unlock site but i constantly get a "we are having a technical issue, try later" messa

Questions

35

4

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Cell phone coverage

Why is Att wireless coverage so horrible in Chino Ca? Even when I'm hooked up to my WIFI i still experience dead zones in my house. Not to mention i only get 1 bar in the city of riverside, for upping my cell phone bill for the past year the service is not worth it.

Questions

23

3

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AT&T Outage central Scottsdale AZ

For 3 days I've been in your stores and on the phone with support. My phone is switching to SOS from my home and in certain pockets around town.  What is going on?  I've changed SIM card, told it was my "old" phone and have now upgraded and surprise, SOS once I got home.  It's still

Questions

21

1

0

texts and phone history deleted for a the past year only

had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me

Questions

52

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Help removing family lines from my account

Is there a way I can put a hold on my siblings line from being able to upgrade their current device, so that they can pay off what they have and I can remove them from my account. I currently have 8 lines for my family under my account and want to have my own account with just me and my husband but

Questions

22

2

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Why texting is unreliable in some areas

Texting to one particular network tmobile, is not possible using wifi and sometimes not reliable not using wifi

Questions

24

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0

Accepted Solution

Closed

How to remove the IMEI from the blacklist

Hi! I bought a new Iphone without a carrier in the US that has been put on the blacklist by mistake. I'm the legit owner, I bought it in an apple store and I have the invoice. The report says it was reported by AT&T USA because it was stolen or lost but I have never had an account with AT&T

Questions

1.1K

23

0

Accepted Solution

Official Solution

Possible malicious links

Hi. I'm here checking if these links are malicious.

Questions

132

10

0

Closed

Trade-inn ripoff

I did a trade-in in 2020 September and bought my IPhone 12 via AT&T, trading in my Iphone 8. Dued to some system issue my new Phone was not added in to the Trade-in program and so I paid full price. Meanwhile I returned my iPHONE 8 to a warehouse that is not meant for Trade-in. Later the device

Questions

149

3

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