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ATT billed me $250+ for international calls and got to know it only in the next bill.

I called ATT to check an additional charge on my recent billing cycle ($250+). I did not realize I made an international call until I got my credit card charged with the bill. I didn't even receive an alert or text message (except for an SMS after 2 days of calling and after the billing cycle which

Questions

31

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Anyone else getting scammed at Target?

Got scammed by an employee off ATT at Target while shopping. Promised free phones and a lower bill than what I was paying. Turns out I was lied too. My new bill is $100 more than what it was.

Questions

1.7K

20

eSIM

eSIM not working. I transferred it to my old phone for the day, then transferred it back, but it’s not going thru.

Questions

25

1

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Software Update Interrupted message

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

Questions

13.2K

25

Don’t trust them as your work phone provider

I missed a half of day of work due to the outage and Att basically laughed in my face offering 6.00 credit when life is hard and you caused me to miss money and take no accountability. I hate this and this is the worst experience ever. Even customer service gave an attitude of I don’t care. Worst ev

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26

2

0

Accepted Solution

Official Solution

Payment Notifications

Can I get Autopay to automatically send payment notifications for each month.

Questions

84

1

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visual voicemail not available on new 24Ultra??!!

I tried to get my visual voicemail set up on my new Samsung galaxy 24Ultra and it won't set up. I did some google searches and seems that visual voicemail id not an option on this phone? So you pay $1300,on a new phone(I didn't because I got the $1000 off deal) and an app that allows you access to y

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25

3

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ATT store manager cx line on accident and now we can't get it back???

We went to an ATT store on 19Feb2024 to return a tablet and cx the line associated with the tablet. The store manager instead cx my husbands phone line on accident. They were not able to restore his line after 2 hours. We've called every day since and spent 9+ hours trying to resolve the issue. No o

Questions

37

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my stuck in SOS mode

my phone does not have service and is stuck in SOS mode. i’ve tried everything: refreshing esim, installing updates, following prompts on my at&t account to troubleshoot and nothing is working. is there another outage today 2/23/24? the outage yesterday didn’t affect me. i’m in washington, D.c.

Questions

58

2

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Phone bill

We had a new phone contract last month. This week we got the bill, it show more than we expected. We went to AT&T to ask about that. The employee told our military discount didn’t enter the system. So discount was not available. It’s so disappointing. When we first to go to store, we asked about

Questions

42

5

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Day 2 of outage

I am in Northbrook, Illinois, just outside of Chicago. My service was briefly restored yesterday, but crashed again overnight. (The SOS signal) I haven’t seen any news about this on AT&T’s website. Just wanted to make AT&T aware of this. Please check your connectivity in the Chicago area.

Questions

32

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Outage the other day affected one phone but not the other

I was visiting with my father the other day during the massive outage. We are both on AT&T wireless. He has an iPhone 12 and I, a 15 pro max. He lost service but I didn’t. We both turned off WiFi connections to make sure we were cellular only. Again, I had a steady 5 bars of 5g while he was in “

Questions

166

5

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Accepted Solution

Can't activate Wifi Calling

I get the error message 502 Bad Gateway when trying to implement Wifi Calling on my Google Pixel 7Pro with AT&T. I've been with AT&T forever and never been able to use Wifi Calling.

Questions

10.1K

47

5g+

5g+ is a joke on at&t. When my phone switches to 5g+ some of my apps don't work. That's pathetic. I shouldn't have to reboot the phone. There shouldn't be connection issues whatsoever! It's garbage and so is at&t. When this phone is paid off in a few months I'm done with at&t. Disrespect

Questions

81

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No recruiter or manager showed up to the scheduled interview

I had a video interview Scheduled 2/22/24 for the Atlanta field service representative position. No one showed up. I'm guessing that the outages played a part in this. Regardless, I have been looking everywhere for a contact to get this rescheduled. Can anyone point me in the right direction of some

Questions

26

2

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Uninstall AT&T from my phone

I've changed carriers and unlocked my phone. I was given a code to unlock it. It never gives you a chance to put in the code. I've disabled all the AT&T software it's still on the phone along with AT&T startup and shut down logo. I want it gone. I've tried 3 Sim cards with my new carrier wi

Questions

44

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my daughter can't call me

My daughter tries to call me, but the call never comes through. She gets a recording- like when you hit the ignore button. however, I can call her just fine. She is not on my blocked list, she is on the same plan, on my favorites list. We have deleted each others numbers and reinstalled them, turned

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37

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Phone still doesnt work after outage

Even after I got my service back, my phone still keeps saying I have no internet and it wont let me connect to the internet.

Questions

158

7

0

Accepted Solution

Official Solution

ATT Censoring group chats?

When trying to see the letters "USAA" in group chats, the message fails and reads "Unsupported content". I've tried both Google Messages and Samsung Messages. Both fail. All messages without "USAA" work. RCS is turned off. Sending "USAA" to a single person works. Just group chats fail where its MMS

Questions

90

12

Trade in credit after changing my number

I had upgraded and traded in my old phone, then I had not received credit since the employee made a mistake doing the trade in into a different account and number non associated with me, today I spoke with a representative, & was told I had received credit under the number I use to have, which I

Questions

21

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