for about 5 months my phone hasn't been receiving verification codes I have tried absolutely everything I could find online. still nothing has worked I was even on the phone with an agent for an hour to try to fix the problem. The agent told me that people would reach out to me within 2-4 days but i

Canceling secure family

I have a number blocked on my phone but I did not block it. How do I undo it?

I need to change my phone number

My good friend died of illness, and we have now returned home. However, the phone purchased from the Att operator is no longer usable. There are SIM card restrictions. My friend recorded a video on his mobile phone for his mother to watch before he died. I hope you can help me untie it. I'm in a hur

I have an iPhone 8. The "submit" button is hidden behind the virtual keyboard, so I can't reach it to report spam.  Turning the phone 90 degrees does nothing.  Does anyone know how to make the keyboard disappear or be moved, or is this a bug that must be fixed by the developer?

​All my phones are with ATT​ ​My cell phones can call my land line.​ ​My cell phones can call each other​ ​My land line can call one cell.​ ​When the land calls the other cell (iphone 11) it gets a busy signal. This is important that you check my account and see what is wrong. I have a s

Where can I find my account number on this website?

I would prefer not to put the account details in the forum. This stopped working about a week ago.  MMS messages from my alert server are no longer reaching the phone.  - email messages to other e-mails are received.   - email to mms messages from another e-mail address is r

My cell phone was very recently discontinued from service because the account from 2011 only covers calls and text, which is my preference. The account remains active, but call connections do not. May I have calls to the phone number forwarded to a different phone on another provider and stay on the

I maintain 60+ networks where in I use email-to-txt for a wide range of devices to send me notifications.  This has worked  perfectly for 20+ years with AT&T.  Because of the retirement of 3G, in February '22, I had to change from an older Galaxy to a new Motorola moto G.  I have not received a sing

The txt.att.net and mms.att.net gateways have been failing with error 405: service temporarily unavailable. I provide a service that sends notifications via e-mail to SMS gateways, and as these notifications are time-sensitive, this poses a problem for my users who use AT&T as their carrier.&nb

trying to figure out the free AT&T VPN configuration

I cancelled my service with AT&T on September 23rd. The last bill I received was for service through October 17th. I paid the pro rata share but they have yet to credit me back for the balance. I've talked to five different people trying to get this resolved, but nothing has been done yet. Four

We just left AT&T effective 9/29/21. The bill dated 9/16/21 was for services 9/17-10/16/21, totaling $188.81  I went into an AT&T store and was told not to pay this bill, we would receive an adjusted bill.  We received a bill issued 10/16/21, for a past due amount of $188.81 and a

I have a brand new phone that is seems to be working for everything EXCEPT receiving text messages. I can make calls, SEND texts, connect to wifi/bluetooth/etc. But am not receiving any texts (my husband has been sending "test" texts for me all evening). I have gone through EVERY diagnostic suggesti

I recently bought the iphone 14 pro brand new, however it locked, please where can I unlock it my self?

​​Hi,​​ ​​I recently traded in my iPhone 12 for an iPhone 14. I used the return label instead of the trade in package that comes later.​​ ​​I also swapped my 12 using apple care, so the phone I sent in is brand new and not in at&t’s system. ​​ Luckily, Apple’s return process is great and I h

Hello - I'm the CTO for our company and we've suddenly started receiving customer complaints that when they SMS text others a link that includes our domain it is being blocked/filtered out. Is there some place I can check to see if our domain has been blacklisted by AT&T and how do we go about f

Just like many other posts including @HWatson I traded in an old Galaxy to get the new S22 ultra it worked for about 2 months until it it just suddenly would not connect to an AT&T network.. Been too been to at least 3 different AT&T stores talk to at least 6 different AT&T employees th