I unlocked my phone and now want to unlock another phone on my plan. Your site will not let me unlock that other phone. It is very frustrating.

I joined AT&T last august 2022 and when i was signing up the employe never stated a specific plan besides what i want. i stated that i just want unlimited data and the highest speed (with my active duty military discount and autopay and ect. discounts i should be paying 64$ a month) . He stated

Hi. I have this prepaid AT&T phone and tried unlocking it over the past few months through the Unlock App that came installed on the phone. It was always denying my unlock request. Until now. Now it finally unlocked, but it said click RESTART to complete the process. But it doesn't restart when

I need to port my disconnected phone number from AT&T all my google, Facebook, icloud, etc is hooked up to that number it’s very Important I get it back… but I couldn’t afford my bill since I was lied to by the person who signed me up for me to

how to set up voice mail greeting

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

i have just unsuspended my device from a voluntary suspension but i still have no service whatsoever.

My high-speed internet is not working and I cannot get anyone on the phone.

I used to have/pay for the original Call Protect app on my iPhone and it worked great. After it was discontinued, I deleted the app and downloaded the Active Armor app as the replacement.  However, Active Armor has never worked for me since day 1.  I have the unlimited premium plan and ac

I used to use att call protect, now it is no longer offered. Since I upgraded to att active armor, it still has the same issue over and over again... saying oops we hit a snag.  I ran all updates and tried resetting multiple times and I cannot modulate what numbers are allowed to call or set p

How do i upload documents?

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

Dear customer support team, Me and 2 friends are going to US in may, we will be in US for 20 days and we would like to know if is available tourists plans prepaid. We only need internet. We are from Brazil. With kind, Leandro Ferreira

Will an at&t prepaid sim work in a locked at&t phone

​I have an iPhone 13 Pro Max locked to ATT. I no longer have ATT service and still owe on the phone which I can't afford to pay plus ATT will not take the phone back nor will they work with me on payments. What chance is there that ATT will remotely shut down the phone if I use it on their Cricket

I have been trying to change my plans on TV, Wireless and Internet for months. I can't get any help from anyone on the phone or online to fix it. I am being charged for all kinds of things I don't have or use even though I made it all painstaking clear to them but I am being charged $383 for what wa

I have been an ATT wireless customer for 15+ years with multiple lines and devices for the family. I am terminating my account today for one reason: the customer support and customer experience is among the worst I've ever dealt with from any consumer brand. The hold times; the unreliable hand-offs

Why hasn't AT&T fixed their issue with making payments on their website? This is the 2nd time in 2 years that a payment was made on their website, but never posted to the account. Last time, they tried to process it over a month late.   They advertise 24/7 support, but just use a robo

At&t keeps changing my plan to a higher one and charging me more money without my knowledge because I have Automatic payment, I called last month and they gave me a refund, this month again they changed the plan, whenever I call them they tell me hold on please one minute and they hung out the p

On hold for over 4.5 hours. Wanting to transfer available phone number from one plan to another. Calls are Transferred constantly with no resolution in sight. HORRIBLE CUSTOMER SERVICE!!