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My moto g pure acts speratic .it starts jumping up and down and changing screens and web sites all by itself. How do I fix it.
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Other Phones & Devices
I just bought the IPhone 15 and noticed some voicemails that I had been saving are no longer attached to the contacts but state unknown with no number listed. Why would this happen and how do I get them back? They were on the prior phone.
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Device Features
has anybody else been refused their trade-in credit by ATT Wireless? They refused to give me my credit saying I returned my cell phone late which is a lie. And they keep my cell phone. let me know. my previous post was deleted by att.
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Phone & Device Upgrades
Had an iPhone with AT&T service and replaced it with a newer iPhone, keeping the same number. Want to give the old phone to one of my children who uses another service (Verizon). How do I submit an unlock request that will unlock the old phone and not affect the brand new one?
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Wireless Account
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I ordered 2 iPhone 12 Pro phones from AT&T, and as a part of the deal I agreed to trade in 2 iPhone 6s phones, both with 64gb of storage. When the new phones arrived there was nothing in the box having anything to do with the trade in phones or the trade in process. The only thing in the boxes w
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Wireless Account
I have tried many times on several different occasions to set up my visual voicemail but every time I try to do so I get the same pop up saying that there is a system error and to try again. This happens without fail everytime I've tried to set it up.
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Device Features
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My brother n laws phone record shows he still has his ex wife’s and her two kids cell phones on his plan. He says he doesn’t pay for their phone bills anymore, but is that possible? Why does it still show their numbers on his account
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Wireless Account
I went into the ATT store in Naples Plaza in Naples Florida. I indicated that I wanted to take advantage of an iPhone 14 promotion for $5.00 a month. I further indicated that I wanted no other changes to my plan. I specifically said that I wanted the same insurance on the new phone as I had on my ol
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Wireless Billing
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Official Solution
I have obtained from AT&T an unlock code for the AT&T-locked Samsung S22 I bought privately. Unfortunately, when I reboot with the Consumer Cellular SIM card, I do not receive the screen that allows me to enter the unlock code. Could it be because Consumer Cellular (as an MVNO) uses AT&T
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Samsung
My intro says it all. Why does ATT prepaid deduct my funds from my account at midnight but doesn't automatically refresh my portable hotspot device until between 6 am and 8am?!?! Customer service has zero explanation. I am tech support for my community so I know the steps to be taken to refresh it m
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Phones, Tablets & Devices
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I just signed up for four lines to be transferred from Verizon to AT&T. The four phones we currently have are unlocked and we are not buying new phones. I note on my order details that the SIM cards are named: SIM VAR VAR UICC I 3 SIM VAR WHP LOCK SIM UICC I 3 SIM VAR WHP LOCK SIM UICC I 3 SIM
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Wireless Account
Accepted Solution
In my early 20s with parents who won't take me off of family AT&T plan, looking to travel out of state with my girlfriend for the holidays but as my parents are homophobic I don't want them finding out. I have software that spoofs my phone's GPS location, but I am unsure about whether the AT&
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Wireless Account
My son's bill was paid 10/27/23 and after attempting to connect both of our phones on 11/10/23 his phone was turned off. Had to pay $65 to get it turned back on. I want to speak with a live person to this straightened out and a credit on his account. Also want to connect our two phones since this al
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More AT&T PREPAID Discussions
My device wont update when I search for an update. I keep getting the error message "Software Update Interupted". Please help me
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Samsung
I have not been able to register my account for 2 hotspots that I purchased because I do not have the FAN PIN. I never received an email with it. I have the account #
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Other Phones & Devices
I have two phones on an AT&T postpaid account, and would like to move them both to an AT&T prepaid account while keeping the numbers. So far, I have:Tried to do it myself online, but the prepaid account setup wouldn't accept my existing numbers.Talked to chat support, they said I needed to call supp
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Account & Usage
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Official Solution
That's all I need to know.
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Wireless Billing
Recently I changed my autopay payment method from a debit card to a bank account. In the past when using autopay I received the full $10/line discount even if there was a credit balance on my account. Now I am only receiving a $5/line discount when there is a credit balance on my account.&nbs
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Wireless Account
Hello there why is that veterinarians and veterinarian LVT, aren't part of the medical discount. We have doctorate degrees as well, and we are too in the medical field of saving lives.
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Wireless Billing
- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro (11-inch) (2nd generation). Right now the only option available is AT&T. - This is not the same as device unlocking. The iPad is already SIM unlocked, it is th
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Apple