Have received a notice that my speed is lowered to a low range the rest of the billing period. My phone also currently is showing only one bar. Are the two connected? ...

I switched from Verizon to AT&T yesterday and ever since I am not able to receive texts from 6 digit numbers like my bank. Please help!

Hello. I am actually not an ATT customer, I have Verizon. However, someone had opened an account with my information. I reported the fraud and sent in everything that the fraud department requested, then the ATT fraud department sent an email stated they closed the case that they did not receive eve

Several months ago I upgraded to an iPhone 14 Pro from my iPhone 6+. Since then, I have been unable to log into my AT&T account using the text verification process, nor can I sign in to any other of my accounts that use this verification process. I never receive the verification texts

Since switching to the ActiveArmor service a week ago, I have had issues using my Hotspot. I get the message "there are network errors". Restarting my phone helped once but now won't. Any ideas?? Can't always get Wi-Fi and need my Hotspot.

I have been trying to sign up for family link and I keep getting the try again later. I’ve cleared cache uninstalled reinstalled and restarted. Still doesn’t work. Why?!

Trying to sign up for secure family app and keep getting this error message. I read through and it looks like a LOT of people have had this same issue. My phone and everything is up to date. I have an iPhone 12

It's come to my attention that if you do not have a mobile phone on your account, well the account is unreachable by att? So long story short fiancée locked account had to reset password unable to verify my self because the passcode won't come to the iPad. What an array of problems this causes.

I have S21 and my call drops and also poor connection in Raleigh briercreek area

I myself do not have an AT&t account my phone number is associated with my son's account because he put me on his plan however his phone bill was getting too high so he is suspending my number and anyways unfortunately the iPhone that he had bought me in the in the beginning it got stolen so I c

My calls using a Att International Calling card are now dropping after 15 minutes. I have used the prepaid calling cards for years and they used to drop after 1 hour.  Now they are dropping after 15 minutes.  This is extremely annoying! Why??

NO PHONE SIGNAL while inside of my house. None of the ATT phones in my home work until we LEAVE the house. How can we get help. ​​​​​How do I report an outage in my area? My mom and I have ATT phones two separate lines / plans and she is on a contract I am prepaid. She has a d

I live in a gated apartment where we provide our phone numbers and they will give us back a 4-digit code. This code should allow guests to key in the 4-digit code from the gate's keypad, and a call will be redirected to our phone, we then should press 9 to open the gate.  When I tested it, the gate

Hi. Am putting a new line in my at&t phone and its saying network locked. What should I do

When i call a toll free 1800 number all my phone will do is make an echo. I have reset the phone and all settings back to default and issue still occurs.

for about 5 months my phone hasn't been receiving verification codes I have tried absolutely everything I could find online. still nothing has worked I was even on the phone with an agent for an hour to try to fix the problem. The agent told me that people would reach out to me within 2-4 days but i

I have a Mexican ATT phone service in Mexico and wish to cancell my USA ATT phone service. Neither myATT USA APP nor the USA customer service numbers allow me to get through to USA customer service. I find myself paying for services that I haven't used neither was I able to cancel.

AT&T is working around the clock to help our wireless customers affected by the tornadoes in Mississippi stay connected through this difficult time.Please visit Mississippi Tornadoes to learn more about how AT&T is keeping our communities connected. AT&T encourages customers to cons

After signing up for a new account and requesting trade-in shipping materials almost three months ago, I still haven't received anything and am still being charged full price for the new devices associated with my account. I've requested new shipping materials from the customer service department th

How can I open a support ticket, need to submit proof about an issue?