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sim card identification

With so many vendors selling them, how do I identify the various at&t sim cards? Sku 4488, sku 6209A? Mainly white with some orange go phone sims? Mainly orange with some white go phone sims? How about the blue ones? 3G? 4G/LTE? 5G?

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1.1K

18

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Accepted Solution

unlocking a iphone

Requested at&t unlock a phone. The request showed pending.  24 hrs later, I received a email stating that request was cancelled because time had expired!  I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i

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43

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Horrible customer service experience

Wow I have been charged for the last 4 months the wrong plan what can I do?

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26

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where’s my refund?

i ordered a phone online couple days ago that same day after i ordered, it got cancelled went to the store to find out why & they told me it was because they needed more information to verify. then told me that i would receive a refund from 24 to 48 hours it’s already been more than 48. i don’t

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33

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My phone won't connect to the All-Fi Hub

There are two apps of the registration downloading

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31

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How can I file a complaint with AT&T, NOT a dispute a customer service complaint.

Someone please tell me how to get out of the endless "Contact Us" loop and tell me how to file a complaint with AT&T in regards to customer service. I have spent 13 hours on the phone, been sold a tablet and 2 lines I don't need and now they try to sell me another tablet and install fiber inter

Questions

408

19

0

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Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

299

21

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Closed

review

Hello, I just wanted to make a review so that people actually know how At&t is before switching to them. We had the absolute worst experience with them. First we try to have Wifi installed but the service tech never showed up on the scheduled day to install it, but for some reason they were able

Questions

75

1

Can I move an AT&T Next plan from one line to another?

We have 3 phone lines with AT&T. When I upgraded to my new phone it was attached to my wife’s phone line. If I cancel my wife’s phone line can the Next monthly bill for my phone be moved to my phone number so I can keep paying it or will I be required to pay the total amount on my next billing

Questions

6.3K

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How do you file a formal complaint on an AT&T Customer Service Representative?

I called the CS phone number and the AT&T representative was awful. She refused to transfer me to a supervisor

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6.3K

13

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International plan

Does the internet speed goes down if you use certain amount of data in one day while you are abroad using international day pass?

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17

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Accepted Solution

Internet on LOT Secomea router

Hi I'm having trouble configuring the internet on a Secomea router. I have a data card and I can't connect it to the GSM network. I've tried with several APNs and they never connect to the GSM network. I tried to test sending an SMS message and it doesn't send either. What will be the problem? Tha

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31

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AT&T won’t honor free earbuds with S24 Ultra promo

After doing some research online, we went into a store to make the switch to AT&T. I asked the salesman about the earbuds promo and showed him the webpage. He said he didn’t have that promo in his system but to try calling customer service and they could add it. Went to another location, same de

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101

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ATT Bait and Switch to get seniors to upgrade their phones

We weren't really interested in upgrading our phones, especially not my husband and this can be verified in our decades old account with ATT, but we kept getting bombarded with messages from AT&T and especially by the ATT sales people every time we walked into Sams Club. On November 14 we walk

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163

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Has anyone else had AT&T flag their cell number as SPAM because of the amount of multimedia used?

I'm on an elite unlimited data plan and can no longer send group texts, voice messages or pictures between about 25 friends, family and parents that I provide daycare for. Supposedly the amount of multimedia I use caused the AT&T system to think it is SPAM. There is no overriding it and I must w

Questions

241

13

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Official Solution

How to get PUK number

I can?t find where to go to get PUK. I go to account overview. I do not see next steps as the directions were given.

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22

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Wrong names on callers

I switched to AT&T from a different carrier 1 month ago. I own the account and all the other members of the account names come up as me with their actual cell phone numbers on the iPhone, EXCEPT for the one family member who has a Samsung phone: her name and number are correctly displayed. The s

Questions

735

7

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Not receiving SMS messages from overseas

I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).

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40

7

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trade-in credit

In September we traded 4 phones in for new ones. None of them received the correct credit for the promotion that was available.  I've spent over 24 hours on 10+ different calls trying to fix the problem.  3 out of 4 are now correct.  The issue is the phone that is being credited hasn

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84

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ATT Lost my trade in!Scam & Fraud!

I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r

Questions

37

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