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Sims

So bought a new phone, took the sim out of my old phone and put it in my new phone and everything is working. Before leaving the store I both made a phone call and used data (google maps) which came with the phone to make sure everything is working. Question is this the sim I put in from my old p

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Bad customer service

Salesman gave me the wrong phone I didn’t realize it until I made it home. I realized the quote didn’t match up with my phones and pricing each month. Now I need to bring back my iPhone 15 pro max to get the original phone quoted for iPhone 15 pro. Plus he kept messing up on the account while settin

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12

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Accepted Solution

Loaner phone

Let me start at the beginning. I go into the AT&T store with a iPhone 13 Pro. My app says I get a free upgrade with trade in. The manager rings me up and we notice a small crack that got through the protector. He tells me “no they won’t charge you just might add money to the total left over”. I

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16

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iPhone

Hello I placed an order on the 29th of november and it still says “ordered” it didn’t say shipped none of that. And it is now December 5th and I need the phone and i already paid and everything so what do I do to get the phone or how can I reach out to somebody that could help me??

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14

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Holiday promo never honored

It's already been over a year that I signed up with AT&T and most of the promises made by AT&T rep Stephen luersen were never kept. We were supposed to be matched with a comparable plan to our previous which was not done. We had crazy high bills to begin and I had to figure it out on my own.

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11

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Closed

How to recover photos and videos from AT&T Photo Storage App?

I was uploading concert videos on my AT&T photo storage app and I accidentally pressed the button delete from both device and AT&T Photo Storage. I was able to recover the videos on my devices photos app but it’s not showing up on the At&T app anymore. Is there anyway to recover or re up

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25

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Photo messages won't send

When I try to send a photo in a text message it often takes forever, sometimes hours if it goes through at all. The messages almost always fail if I include text with the photo, if I just send a photo it goes through about 25% of the time. It doesn't seem to matter where I am or what I'm doing, my s

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66

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Att unlocked phone.

Att unlocked my company s23 ultra and I connected it with T mobile via an E Sim. All the. Att splash screens are still present and phone software will not update. Get a software interruption whenever I check for updates. Anyone have any thoughts on this issue.

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27

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Wifi in vehicle

How to use it.

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12

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AT&T device protection

I’m about to sighn up for the 4 device plan for 45$ a month. Before I do I would like to know what the deductible is for the following things. Lost or stolen device. Cracked screen from accident. Or any other deductible that I would have to pay in case of incident.

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15

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Tradein

Hello there, I just got my new iPhone 15 via the trade in program. I am going to India next week, and i was just wondering if I can unlock my phone without having anything because this is a trade- in can I just unlock it or can I not unlock it.

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13

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Unable to receive group messages

hi, i noticed that i am unable to receive messages from some people in group messages but can if we text individually. i have a Pixel 7. most people i do receive the texts from have Iphones but i'm having trouble with both Iphone and android users. i called ATT and the first rep told me to call veri

Questions

1.6K

38

ATT WiFI

I have the nighthawk ATT wifi modem, I also live in the middle of nowhere, so I do expect service to be somewhat spotty. Do you know if a cell booster will helpt with the WIFI from the modem considering its from cell towers anyway?  Which one booster is best for this case? 

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16

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AT&T Continues to steal money from me - has anyone ever successfully stopped them?

I deeply regret trying AT&T when I moved to a new area in October of last year. They were unable to port my phone number, and after a week I returned the phone and cancelled the account.  Months later AT&T contacted me saying I owed them $202 for a phone that I was never able to use, t

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133

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Switching SIM into supported phone locks SIM card?

I recently tried switching to a Light Phone 2 (unlocked). I took my SIM from my Pixel 6 and put it in the Light phone and it worked great. When I swapped it back to the Pixel 6 my SIM card was immediately locked and I had to call support. I was hoping to switch between the phones regularly, is that

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16

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Thieves

Asurion & att are the biggest bunch of crooks there are- F' ing disgusting how much money I've paid them over the last 20 yrs for them to constantly be ZERO help when I finally try to make my 1st insurance claim in 10yrs after paying monthly for this piece of $ h!t  insurance coverage for 20yrs. FQ

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29

7

Accepted Solution

Official Solution

Is this a scam? Someone claimed that I registered an fraudulent AT&T phone number and would report me to FCC

Someone called me over the weekend and claimed that they were AT&T employee. They said a phone number that was registered under my name & address about two weeks ago has been sending text messages to many people asking for donation. They said that this phone number has been suspended and now

Questions

1.1K

12

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ATT Device Unlock Site not Working

Trying to unlock and Iphone and only get "Having Technical Issues Please Try Later" after entering all the info (of course). Does this site work?

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Color effects Galaxy A-14

I accidentally found a button that removes all the color from a photo except for my subject....I can't find the darn thing again. Does anyone  know how to find it? Thanks

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14

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Accepted Solution

Another exchange scam victim

Upgraded my Iphone 13 to a 15, sent the phone back (dropped off at USPS). Time went past, received a notification and the credits started hitting my account. Not sure how that all works, I had iphone upgrade plan etc. Then around 4 weeks after, received a parcel from AT&T with a letter saying I

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31

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