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So basically my cellular data won’t roam no matter how many bars I have or what settings are on. Whenever I try to call someone it says this device has been blocked from network use. Switched its SIM card and still has the same problem (Apple IPhone 11).
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Apple
I need to mirror my mother terminal ill mother's phone and messages to either a PC or another phone. I am her daughter and FULLY LEGALLY ENFORCE POA, GUARDIAN, SURROGATE, ETC. We currently have an open DCF and APS Investigation in progress against Her husband, whom she's divorcing (my stepfather), f
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Samsung
I paid the plan payment but it’s not adding the data. I’ve powered it off then on, and still nothing.
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Account & Usage
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My last phone was stolen and i had just put money on it. Can you transfer the.funds to my.new phone,?
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More AT&T PREPAID Discussions
Updated my Samsung Galaxy S22 Ultra last night with the latest Android 14 update. Now I have no network connection. Cannot use internet, make or receive calls and texts. I've tried resetting the phone, turning on/off airplane mode, and turning the SIM off/on from the menu. No change to my network co
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Android
I was convinced by a sales agent to participate in the Samsung promotion (back in July) where I traded in my S6edge for an S21+ as part of a new wireless plan (switching from T-Mobile). I was assured that my trade-in would meet the requirements and used the online tool to confirm. This is the only r
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Wireless Billing
I have a S20Fe, I accidentally deleted the ENTIRE messaging thread between me a my contact, instead of just one message. Research I've done says to check Samsung, AT&T, or Google clouds. However, I can't find where the backed up messages are in any of these! In settings on my phone i went to acc
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Samsung
Three new lines were placed and next up added (did not request). In October I had proof these three next up charges were removed from my account. This billing term all three lines have the next up feature. I need these removed and don’t know how to find out how to do it😔
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Phone & Device Upgrades
Switched service providers and want to keep my number
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Every week or so, the max app kicks me out saying my subscription needs to be renewed. I try signing in on the web but get an error that says Max can’t verify subscription. I have an unlimited plan that includes max. I have made no changes. Eventually it connects after a trying multiple times, asks
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Account Features
I have verified info on the national verifier website (nfc.gov, I think it is) and my application has been approved. So I am qualified and I have a valid application ID. On the AT&T Enrollment Form for ACP I put all my information the same information from the nfc.gov application but when I fina
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Phones, Tablets & Devices
I have an iPhone 10 that is giving me problems. I would like to know if I could buy a new phone and move the Sim card. I am overseas and for a few months. I can get a new unlocked phone (Samsung). What do I need to do to activate the new phone? Is it possible to move Sim from iPhone to Samsun
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Phone & Device Upgrades
I have had MAX all this time but for some reason now my account says I have no subscription I have fiber internet and 7 lines on wireless
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Account Features
I have unknown call blocking active. this goes through the active armor app. for the last couple of days, it has been giving me repetitive notifications, with an audible sound. these repetitive alerts are for the 'contacts upload is complete' , 'unknown call blocking is active' notification that it
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Device Features
Hello this is Adam, I have been a member of ATT for 6 years now, I had been facing issue with Voicemail & also my Plan which made me reach out to the ATT Store and over here. After 2 attempts the store bailed out of me. Good work by the ATT representative named something MatG who helped me resol
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Device Features
I can only use Wi-Fi I have tried to power my phone off and on turn off and on my cellular data nothing will work only making phone calls and texts
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Phones, Tablets & Devices
I have the same issue as other who posted. Phone not receiving messages from short codes, i.e. notifications. I tested it with the ATT short code and that works but none other. Please help.https://forums.att.com/conversations/apple/iphone-not-receiving-code-messages/6552b59f5e4af117af7dab6e?commentI
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Apple
I am getting conflicting information from AT&T. I want to Switch from AT&T PREPAID to AT&T PostPaid and KEEP my same Number. The AT&T website states it is possible. When I visited the AT&T store, they said it is not possible. Why is this so difficult!!! I
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Hi, I bought the M6 last week as an added line to my existing unlimited plan. Everything worked great until yesterday. My device battery died and when I restarted it said it could not connect to the ATT network and I needed to fix my APN settings. I tried to change the name to Broadband and it didn
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Other Phones & Devices
Fox is not premium channel/ I should be able to login
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Phones, Tablets & Devices