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I am traveling to Dublin, Ireland and I have noticed that my AT&T phone has both "Travel at Pay-per-use Rate" add-on and "International Day Pass" add-on. I'll be making calls back to the US and calls around Ireland. Question is, do I need both "add-ons"? Thanks!
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Account Features
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Official Solution
I am currently exploring wireless pricing plans offered by AT&T and would greatly appreciate your insights to help me make an informed decision. Could you kindly provide detailed information on the following aspects related to AT&T wireless pricing plans?
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Plans & Features
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Official Solution
My wife’s phone recently broke. She’s eligible for upgrade and we’ve ordered an iPhone 14 she doesn’t want the new phone though and would prefer to use my 13 pro. Can I activate her 14 under her and then swap it to my number after activation and keep the current credits we get for the device?
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Phone & Device Upgrades
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Official Solution
Hey, so im abroad since the past month. I was just monthly charged today for my account. I wanted to know if i can pause my account till i come back and be refunded till then since I really would like to use that money while overseas.
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Account & Usage
Hello, how to contact the operator so that the operator's lock is lifted for me, I am ready to pay what the subscriber has to pay. I'm from Russia, but it so happened that I bought such a new phone. I will be grateful to everyone for their help in solving my problem.
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Phones, Tablets & Devices
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Closed
I am going from an XR to 14Pro and just needing to transfer my phone number as everything else has been transferred over. Did a chat with a rep yesterday and was given a number to call today. Called the number today and spent 30 min with him and was sent to the ATT store. Went to the store and was t
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Apple
I upgraded the app on my phone and the companion app in my son’s phone. Things appear to work and I can see his location. However, I don’t get any reports for usage and the app downtimes do not work as he is able to continue to connect to the internet at all times. What can I do to get the applicati
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Apple
So bought a new phone, took the sim out of my old phone and put it in my new phone and everything is working. Before leaving the store I both made a phone call and used data (google maps) which came with the phone to make sure everything is working. Question is this the sim I put in from my old p
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Phones, Tablets & Devices
Salesman gave me the wrong phone I didn’t realize it until I made it home. I realized the quote didn’t match up with my phones and pricing each month. Now I need to bring back my iPhone 15 pro max to get the original phone quoted for iPhone 15 pro. Plus he kept messing up on the account while settin
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Apple
Accepted Solution
Let me start at the beginning. I go into the AT&T store with a iPhone 13 Pro. My app says I get a free upgrade with trade in. The manager rings me up and we notice a small crack that got through the protector. He tells me “no they won’t charge you just might add money to the total left over”. I
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Apple
Hello I placed an order on the 29th of november and it still says “ordered” it didn’t say shipped none of that. And it is now December 5th and I need the phone and i already paid and everything so what do I do to get the phone or how can I reach out to somebody that could help me??
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Apple
It's already been over a year that I signed up with AT&T and most of the promises made by AT&T rep Stephen luersen were never kept. We were supposed to be matched with a comparable plan to our previous which was not done. We had crazy high bills to begin and I had to figure it out on my own.
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Wireless Billing
Closed
I was uploading concert videos on my AT&T photo storage app and I accidentally pressed the button delete from both device and AT&T Photo Storage. I was able to recover the videos on my devices photos app but it’s not showing up on the At&T app anymore. Is there anyway to recover or re up
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Device Features
When I try to send a photo in a text message it often takes forever, sometimes hours if it goes through at all. The messages almost always fail if I include text with the photo, if I just send a photo it goes through about 25% of the time. It doesn't seem to matter where I am or what I'm doing, my s
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Android
Att unlocked my company s23 ultra and I connected it with T mobile via an E Sim. All the. Att splash screens are still present and phone software will not update. Get a software interruption whenever I check for updates. Anyone have any thoughts on this issue.
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Samsung
I’m about to sighn up for the 4 device plan for 45$ a month. Before I do I would like to know what the deductible is for the following things. Lost or stolen device. Cracked screen from accident. Or any other deductible that I would have to pay in case of incident.
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Account Features
Hello there, I just got my new iPhone 15 via the trade in program. I am going to India next week, and i was just wondering if I can unlock my phone without having anything because this is a trade- in can I just unlock it or can I not unlock it.
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Phone & Device Upgrades
hi, i noticed that i am unable to receive messages from some people in group messages but can if we text individually. i have a Pixel 7. most people i do receive the texts from have Iphones but i'm having trouble with both Iphone and android users. i called ATT and the first rep told me to call veri
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Data & Messaging Features, Internet Tethering
I have the nighthawk ATT wifi modem, I also live in the middle of nowhere, so I do expect service to be somewhat spotty. Do you know if a cell booster will helpt with the WIFI from the modem considering its from cell towers anyway? Which one booster is best for this case?
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AT&T Cell Booster